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Banthai Beach Resort Reviews

   

Banthai Beach Resort
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Reviews of Banthai Beach Resort

309

Hotel
Reviews

Hotel Reviews

Read all 309 reviews and thoughts (average: 4.24 out of 5) on the Banthai Beach Resort before you book online.

5/5    Score based on 309 reviews

5/5 =
Excellent
53%
4/5 =
Very Good
29%
3/5 =
Average
11%
2/5 =
Poor
3%
1/5 =
Terrible
4%
5/5

Excellent

Lovely resort, great location and friendly staff
Date:
My friend and I were staying at Banthai for a short vacation earlier this week. This resort is absolutely amazing. The staff there were just super friendly and helpful during our entire stay. We...

5/5

Excellent

Love this hotel!
Date:
We absolutely loved our stay at the Banthai. From start to finish, everything was great. The one thing that made our stay so memorable, was the service provided by every member of staff. Every request...

5/5

Excellent

Brilliant!
Date:
Right from arrival I was extremely impressed with the friendly service, cleanliness and location of the Banthai Resort. Set in the heart of Patong right across from the beach, the Banthai resort was...

5/5

Excellent

Banthai Beach Resort - Fantastic
Date:
We have just recently return from five days in Phuket. What can I say FANTASTIC. Banthai beach resot & Spa the perfect place to stay. Centrally located walking distance to Bangla Rd, across the road...

5/5

Excellent

Great location, great service, friendly staff!
Date:
We recently visited Thailand splitting our time between Patong and Phi Phi Island. The Banthai Beach Resort and Spa was a fantastic choice of accomodation! The location is unbeatable with everything...

4/5

Very Good

Super!
Date:
Location is great even though you are close to the bar street but inside the hotel area its quist and cool..close to the beach and restaurants spa and RK Tailors..No need for any crazy tuk tuk rides...

5/5

Excellent

Best location on patong beach strip
Date:
I've stayed here twice and have been to Patong beach 3 times now... If you like being in the centre of the action then ban thai is perfect... Great restaurants and bars all within a few hundred metres...

4/5

Very Good

Family vacation
Date:
Good and economical resort . The place is nearby to night life area as well as nearby to all the sea sports. good clean place with friendly stafff and eager to help and guide. Staff took good care...

4/5

Very Good

Fantastic
Date:
Had the best holiday and staying at this wonderful hotel made it all the more an amazing experience... All the staff at the Banthai were very helpful and accommodating, from reception to housekeeping...

5/5

Excellent

BACK AGAIN
Date:
As the title says back again,had a pleasant two weeks just recently this is the third time we have been to the Ban Thai,the refurished rooms look great,the room staff doing great job everyday.Enjoyed...

4/5

Very Good

Excellent resort accommodation;great location!
Date:
An excellent resort -friendly staff;great location overall amenities were good and good meals!we enjoyed the Banthai and its location to everything we needed while in Patong Beach was exactly what we...

5/5

Excellent

Great location , good service
Date:
The Banthai experience was amazing.One of the best locations for the beach , shopping and restaurants.Within the hotel and it's pools it's incredibly quiet and relaxing.A short stroll to Bangla road...

5/5

Excellent

Excellent location
Date:
Second time we have stayed at this resort. Had a superior suite which was worth the extra cost.huge choice of buffet breakfast. Staff were very friendly and helpful. 3 pools with swim up bars....

3/5

Average

Disappointment
Date:
We paid for a 4-star hotel. It is maybe so Thailand but definitely not in my country. It would be just 3-star. Very tatty and informal for this category. You've got to cross the car park to get in the...

4/5

Very Good

great choice
Date:
Hi , just got home after 9 great nights at the banthai resort in patong, a little dissapointed in size of the room, but good air con, good shower, and cumfy bed so over all worked out well, the staff...

5/5

Excellent

Very pleased with this hotel
Date:
Well, have just returned from this hotel and it was a great experience. It was so clean and our room was lovely. The location could not be better either, right on the beach road only 5 minutes from...

5/5

Excellent

Great Hotel
Date:
Travelled to phuket in November 2012. When we arrived at hotel, great service and room was ready. Rooms are great, we had a standard room, 4th floor, but we did not need anything more. spacious,...

5/5

Excellent

"Great time, great Location"
Date:
We stayed here for 2 weeks Sept 2012. The rooms were lovely & clean, everyday fresh towels & our room made up daily. The bed was a bit hard, so we asked for an extra layer of softness, much better. ...

5/5

Excellent

Luxury Experience - so nice
Date:
I really enjoyed our stay at the banthai. Fresh food, great rooms and remarkably good service. The pool was veyr enjoyable and we loved the fruit shakes. What a place. The whole holiday was a...    

4/5

Very Good

Perfect Location!
Date:
Me and 2 of my girlfriends stayed at BanThai back in late March early April 2012 ..... This place is in an excellent location, so close to the hustle and bustle of Patong without all the noise .......

4/5

Very Good

Great location
Date:
Stayed at the Banthai for 8 nights over Christmas 2012. It was great, the breakfast was amazing, the staff were very friendly. I celebrated my birthday as well and got very spoilt by the staff. It was...

2/5

Poor

Really good location and really bad service and really bad attitude.
Date:
I stayed for 4 nights. Got a suite as I had my two sons. In hindsight, should have taken two rooms, but it is impossible to communicate with them and get advice. Also was not sure they understand...

4/5

Very Good

Location Location, Location Arrived home 28th December 2012
Date:
Wow, is all you can say. Right across from the beach but far enough away from the noise. This is our 2nd time at the Banthai and it didnt disappoint. There were 6 of us travelling together and we were...

5/5

Excellent

Awesome resort & spa!
Date:
After travelling through Thailand for a month, we decided to treat ourselves and this place was amazing. Great location, but still quiet and away from central Patong. The rooms were cute and nice, and...

4/5

Very Good

Bargain beachfront!
Date:
Stayed here overnight in the superior rooms as we found a great deal through agoda. Found the convenience of everything within walking distance a huuuuuge plus...with two young adult children in tow,...

5/5

Excellent

Worth every single cent
Date:
this is by far the best resort (mid range level) I've ever stayed in, it's beautiful & relaxing, walking distance to almost anything, the famous Patong beach, 7-11, food area, pubs, they got it! spend...

5/5

Excellent

Nice and best location hotel.
Date:
I was at this hotel many many years ago, at that time the hotel still old building I love it because of the location. On 13 to 16 December this year, I went and stay in this hotel again, I fell in...

5/5

Excellent

Great hotel
Date:
Great hotel to stay at,Clean Modern and Everything is right on the doorstep. Ok you do hear fire crackers on an evening but they are few and far between,nothing really to spoil your holiday or...

4/5

Very Good

Great location
Date:
Stayed there is december. Great hotel, great location. This is the first time at this hotel, I've always stayed at the Holiday Inn.Listened to tripadvisor reviews all correct. I stayed in a delux room...

5/5

Excellent

Amazing
Date:
I stayed there with a group of friend and we all thought it was amazing, location was perfect right in the middle of patong but still out of the way enough from the main party area. The hotel was...

3/5

Average

A little disappointed
Date:
We had requested interconnecting rooms when we booked this hotel over six months ago and I also emailed a couple of weeks before we arrived to confirm our request as we were travelling with our...

5/5

Excellent

Definitely the place to be
Date:
We went as a family with two children aged 5 and 8yo. The check in was prompt and we are served pineapple juice. Even got an upgrade to the deluxe room that has pool access, much to my children...

5/5

Excellent

Best Resort ive EVER stayed in!!! A++++
Date:
My boyfriend and I stayed here and the service was unbelieveable! It was his birthday while we were here and they even brought a cake to the room. The beach is across the road street markets and... 

5/5

Excellent

I would come back to Phuket just to stay here again!
Date:
We had a fabulous time here! I would come back to Phuket just to stay here again! We stayed four nights in a standard room. The first room the tv wouldn't work so they moved us. The rooms were...

5/5

Excellent

Whatever you do, stay here!
Date:
Firstly would like to thank the staff for making our stay an enjoyable one! 4 of us stayed for 7 days in September 2012. The food at the breakfast buffet was of an incredible standard and don’t go...

4/5

Very Good

Nice location but average interiors
Date:
Our friends had recommended this hotel to us at they had loved it. We were very happy with its location, but felt that the interiors of the room could have been better. We had booked a pool room,... 

5/5

Excellent

The staff make this hotel amazing!
Date:
I had the best time staying at the Ban Thai! Our deluxe pool room was fantastic, simple, but the personal spa and being able to walk out of your room into the pool makes it worth it! The pool and bar...

5/5

Excellent

perfect
Date:
Just come back , couldn,t find one fault with this hotel Staff Very friendly and helpfull. Arrived we where given accomodation with a restricted view, asked hotel staff if it was possible to move,...

5/5

Excellent

Can't wait to go back!!!
Date:
Just returned home after a beautiful 9 nights at the Banthai with a girlfriend. Can not fault this resort at all. We stayed in a deluxe room which was lovely and only a few steps to the pool with...

5/5

Excellent

Amazing hotel in a great location.
Date:
My husband and I just came back from staying here for 8 nights. This was our first holiday away from our kids and we had an amazing time. The hotel is in a great location , so close to everything but...

4/5

Very Good

Fantastic Resort, Fantastic Staff - very hard beds
Date:
We stayed at the Banthai Beach Resort for 15 nights in September and loved the place. The staff are amazing, location is amazing, hotel is great - close to everything but far enough away to be quiet....

5/5

Excellent

Great hotel and located such a top location in Patong
Date:
We walked past the hotel everyday during our staying in Patong in the past 20 years but we have never stayed here before. Having said that, though, we often stop at the Port restaurant for dinner and...   

5/5

Excellent

Amazing hotel
Date:
What can I say that people havnt already said. Stayed here for 5 nights and it was amazing. The pools, the staff, the service, the location are all top notch. The tour desk are full of great tours,...

4/5

Very Good

Lovely Resort with Good Customer Service
Date:
Nice, clean modern looking resort room. Good location. The hotel is located just across the beach, in the midst of shopping district with many cafes and restaurants. A 20-min walk or so to Jungceylon...

3/5

Average

Good 4 star resort in central location
Date:
Stayed for 10 nights for some R&R - was pretty noisey in our room as the hotels bar was located in the lobby that the majority of the rooms surround. Also noise from fireworks throughout the night...

5/5

Excellent

Best Resort in Patong
Date:
I just recently holidayed in Phuket, and stayed at the Ban Thai...what a fabulous choice. Everything about this hotel is excellent, the staff are very friendly and helpful, and language barrier was...   

5/5

Excellent

Loved it, would highly recommend
Date:
Loved this resort. Perfect location in patong, on the main beach road in walking distance to bangla road, restaurants, shops and the beach. The rooms are great, huuuge beds, great pools and friendly...

5/5

Excellent

Fantastic!!!!!
Date:
The thing that makes this hotel so great to stay at is the staff in the bars and the restaurant. They are so friendly and go above and beyond what they are paid to do. Coco the restaurant manager and...

5/5

Excellent

Central location to everything
Date:
great hotel, fantastic location right in the middle of Patong. Beach across the road 3 swimming pools. Clean linen and towels every day. Breakfast buffet excellent lots of variety cereals, yoghurt,...

5/5

Excellent

Banthai Beach Resort & Spa
Date:
The Banthai Beach and Spa Resort is set back from the main Patong beach road and therefore away from the hustle and bustle, but within easy reach of the beach, shops and restaurants. My wife and I...

5/5

Excellent

Perfect location, clean, cozy and comfort zone
Date:
We stay at this hotel on Oct 2012. We have an early flight. We touched down Patong around 8.30am. The reception had offered us to upgrade to Deluxe Pool View room with additional THB 1000 per night...        

4/5

Very Good

Will be going back
Date:
Having never been to Thailand before, we were hesitant on the quality and location of the hotels. Imagine our surprise to have found such a beautiful hotel at such an awesome location! The check in...

4/5

Very Good

Great hotel in very convenient location
Date:
First time back to Patong after a 21 year gap. Banthai was recommended by friends and did not disappoint. Great location in the hub of Patong Beach, surprisingly quiet despite the proximity to bars &...

5/5

Excellent

Wow!!
Date:
This was our second trip to Phuket and our second stay at Banthai, and once again it was fantastic. The breakfast was wonderful with plenty to choose from, the staff always helpful and the rooms...

3/5

Average

No free Wifi Beds are too hard Too noisy
Date:
Firstly I had a great experience at the holiday inn .before i came at banthai ..i was recommended this resort . i needed wifi and they expected us to pay extra after being at a resort before that its...

3/5

Average

No free WifiBeds are too hard Too noisy
Date:
Firstly I had a great experience at the holiday inn .before i came at banthai ..i was recommended this resort . i needed wifi and they expected us to pay extra after being at a resort before that its... 

3/5

Average

Great location
Date:
This was our 2nd visit to BanThai and we had a group of 40 people stay, the location is unbeatable, the pool bar staff go above and beyond and the breakfast is really good. unfortunately the majority...

5/5

Excellent

Great Hotel
Date:
Second visit and better than first. Suite room with bedroom and living area. Great breakfast - choices not extensive but certainly sufficient. Great staff at pool bar and lobby bar. The staff here...

4/5

Very Good

Sawatdee Kaa - Beautiful Thailand
Date:
Beautiful Thailand... Banthai Beach resort was our first stay destination in Thailand... Best place to start our trip... Nice place to stay, staff is very friendly.. My room had a nice view of...

5/5

Excellent

Highly Recommend
Date:
stayed in a deluxe room on ground floor just off the lobby. Room well appointed and maintained. Own patio which is useful as lounges around the pool can fill up fast. Close to one of three pools that...

5/5

Excellent

Amazing!!
Date:
My friend and I stayed for 10 days in June 2012 at the Banthai. We had an amazing time. The staff at the Banthai were so friendly and helpful. If you get a chance visit the pool bar, we spent most of...

3/5

Average

Location Location
Date:
My friend and I stayed at the Banthai for 6 nights, and we enjoyed our time there. The location was not necessary the most important factor, but when we realised how central it was, there were no...

4/5

Very Good

Good Position
Date:
We have just arrived home after spending a lovely holiday in Phuket, this was our fourth trip to Phuket normally we stay at Le Meridian, but wanted to be right in Patong this time so picked the...

4/5

Very Good

Will return
Date:
We stayed for 8 nights in a deluxe room with the pool 10 steps from our bed. Close to all facilities and nothing was too much for staff. Always cheery and polite. Breakfast was great, rooms cleaned...

5/5

Excellent

Central and comfortable..
Date:
We stayed at Banthai for 5 nights and had a great time. We had a deluxe pool room which was great. The room its self is small but we spent so little time there it was not a concern to us. The doors...   

4/5

Very Good

great pool
Date:
the rooms are a little tired, but clean with good bathrooms, the pool is great, especially if you get a ground floor room, worth the extra money cause they're a few steps to the pool with comfy chairs...

5/5

Excellent

Very relaxing and the pool access room was worth the extra $$
Date:
My partner and I stayed for 8 nights at the end of August in a pool access room. These rooms are on the ground floor and straight off your patio are steps into a private pool that you only share with...

3/5

Average

Convenient
Date:
This was our first visit to Patong beach and to Thailand. We wanted to relax and explore by day, with the option to go out at night should we be in the mood. The good: location is great, half a...

5/5

Excellent

Excellent Resort
Date:
Great location, amazing resort and excellent staff!! Delicious buffet breakfasts, very clean and tidy rooms. Our room was thoroughly cleaned daily. Staff were all very friendly and helpful. I would...       

5/5

Excellent

Highly recommended
Date:
We stayed at the Banthai in August 2012 for 8 nights and it was absoulutely fabulous. We were a group of 7 adults, celebrating my son's and his mates 21st. We had 2 deluxe room and 2 superior rooms....

5/5

Excellent

Great hotel
Date:
Its worth every cents you paid to stay in this hotel. We stayed here for 4 nights and everyday we will never miss greetings and smiles from the staffs of this hotel. We stayed in a Superior room in a...

5/5

Excellent

Great place to stay, we will be back!
Date:
I read so many great reviews prior to staying here and I have to say it was more than I expected! We stayed 6 nights in a superior room on the 4th level overlooking the pool; all the rooms overlook...

5/5

Excellent

Great
Date:
Most expensive place we stayed on our trip, still worth the money, great location small walk up to bangalore, wonderful and very helpful staff, rooms very clean great services in them, aircon the only...

5/5

Excellent

Third time at Banthai and we'll keep coming back!
Date:
We stayed at the Banthai on two separate occasions as part of our Honeymoon in Thailand. The first time we stayed for 5 nights and returned for 3 nights. We love the Banthai! We stayed in one of...

4/5

Very Good

Just as good after 4 holidays
Date:
we stayed here again for the 4th time in June 2012, arrived a bit early not expecting to have our room ready but it was. A nice surprise on arrival. We again stayed in a deluxe room, and if you do...

5/5

Excellent

Great holiday!
Date:
I stayed at the Ban Thai with a friend for 9 nights and we had a great time. We had a superior room, and I believe it was one of the renovated ones with the wooden floor. The room isn't huge, but we...

5/5

Excellent

Best resort in Patong beach
Date:
I stayed in a delux room and it was fantastic, everything was was so close restaurant, bar's and the the shopping you could want. Delux would be the best rooms heaps of privitce and still only 3 steps...

5/5

Excellent

BEST HOTEL IN THE WORLD
Date:
I recently stayed at the banthai for my third time and loved it again. Deluxe pool room is a must. Great people,service and a great location. The hotel is beautiful and relaxing with the nightlife and...  

4/5

Very Good

Great hotel
Date:
Our room was literally a few steps away from the pool. The pool bar is a great place to unwind and relax. The hotel is located in central Patong and within walking distance to everything. We were on...

1/5

Terrible

Fantastic Stay
Date:
My husband & I have just returned from 2 weeks at the Banthai. We found all the staff to be very friendly and helpful, especially the staff at the Breakfast Room and the middle pool bar staff. The...

5/5

Excellent

my holiday
Date:
great place very good people excellent pools good position very quiet my room was second floor not ideal but was satisfiying the people who work in the bars lobby and the outside bar go out of their...

5/5

Excellent

Perfect Patong hotel
Date:
My partner and I have stayed at this hotel twice and it is awesome. Friendly and helpful staff, great location. Love the pools, always able to get a sunbed. I recommend this hotel to anyone that is...

5/5

Excellent

Amazing!
Date:
Booked at the last minute as we were staying in Rawai. We found this hotel by accident on a day trip to Patong and decided to stay a night to experience the nightlife and it was the perfect location,...

4/5

Very Good

Will keep going back
Date:
Great Hotel in the heart of Patong. Its hard to find a Hotel thats of this quality in such a busy area. The pool is great. I mean POOLS, there were 3 and they were all very quite. Not a lot of...

5/5

Excellent

Ban Thai Resort and Spa Patong Phuket
Date:
I have to say that I was extremely impressed with The Ban Thai. From the moment we arrived to the time that we left the staff were so friendly and helpful......nothing was too much trouble. We...

5/5

Excellent

Fantastic stay
Date:
My husband & I just spent an 8 day holiday with a group of 10 people at the Banthai Beach Resort & had the best holiday. The resort was lovely & the staff made the experience even better. 2 of our...

5/5

Excellent

Second Timers - Latta family
Date:
Ban Thai is one of the most enjoyable and pleasant hotels we have stayed in, this is our second time around. We are a family of four with an add on. We stayed in the deluxe room and was very happy... 

5/5

Excellent

Fantastic Hotel
Date:
The Banthai is in a wonderful location just across the road from the beach, near the shops and about a five minute walk to Bangla Road. The hotel staff were very friendly and the service was...

5/5

Excellent

Fantastic Location
Date:
Banthai ahhhhh the wonderful relaxing beautifully clean, unbelievably friendly and courteous place to stay. Patong is soooo friendly and all the locals are like family once you meet them. The Banthai...

5/5

Excellent

Must be considered
Date:
My partner and I stayed in this hotel in the last week of July and chose the Banthai due to good reviews from both tripadvisor and friends who have stayed there before. We were looking for certain...

5/5

Excellent

Ignore other reviews, this is paradise
Date:
BOOKING I stayed here in July 2012, and was quite worried after reading the bad reviews on here. But Relax the hotel is nothing like these reviews. arrving at ban thai around midnight i was...  

5/5

Excellent

Fantastic
Date:
My husban and I stayed here mid July for 9 nights, when we arrived at 2am we were told that we didnt have a room booked for that night. Not there fault but the fault of our travel agent who should...

3/5

Average

Wifi is dear and of low quality.
Date:
Wifi was hard to access, prone to dropouts and generally of poor standard. On the positive, the staff were very friendly and willing to help out even though it may not have been their responsibility....

5/5

Excellent

Great hotel in the heart of Patong
Date:
My husband and I stayed here for five nights recently in a pool access room. The hotel is across the road from the beach but tucked in behind the street front shops, making it very quiet. Our room,...

3/5

Average

Nice hotel, great location, poor management.
Date:
We stayed for 9 nights early in early July 2012. On check-in we received a lesser room standard than we had pre-paid for as the hotel had over booked. That said, the rooms were fine although the...

4/5

Very Good

Modern and very clean but noisy at night
Date:
My husband, 7yo daughter and I stayed here for 12 nights from 30 June 2012 onwards. The Banthai is a modern and very clean resort. Reception staff hardly spoke a word of English and weren't friendly -...      

5/5

Excellent

Wouldn't stay anywhere else!
Date:
My partner and I stayed at Banthai for 14 days during November/Decemeber. Everything about our trip and this resort was amazing! The service is lovely. As soon as you walk in through the stunning...

1/5

Terrible

Very Bad Customer Service
Date:
I stayed at this hotel every year since 2006 and always felt that this is a very good hotel with good customer service as I am always greeted with smiles wherever I go. Recently, I booked a suite...

5/5

Excellent

another great one
Date:
the banthai, another great one yes 4 star fantastic location we had pool assess just great plenty sun lounges, swim up bar, wonderful b/f anyone not happy must be very hard to please, the best staff...

4/5

Very Good

Breakfast buffet not as good as others said
Date:
Overall service was great--everyone was courteous. Booked a 90 minute Thai Royal massage at the spa--I thought the pressure was too much but my husband loved it. Pool is beautiful and there is always...

4/5

Very Good

Good Location
Date:
Location is excellent , right opposite beach and very near to the main bangla street ( happening in the night)

5/5

Excellent

Great Stay we will be back
Date:
Just returned from staying at the Ban Thai and had a wonderful 8 night stay. We have stayed in Patong before and have always wanted to stay here but have missed out so this year we made sure we booked...

4/5

Very Good

Great location
Date:
We stayed here for the second time in a Deluxe Pool room, which was beautiful apart from the bed which was as hard as a rock. The room was clean and pool area and swim up bar was fantastic. The staff...

5/5

Excellent

Loved The Banthai!
Date:
My boyfriend and I just got back from staying at the Banthai June 2012. We absolutely loved it! Check-in was fast, we booked a deluxe room, though when we got to our room it was not what we...        

5/5

Excellent

Friendly staff with great central location
Date:
I recently stayed at the Banthai for my second time. We choose to stay at Banthai for its location and it's affordable and great friendly service.  As soon as you arrive at the resort you're given a...

4/5

Very Good

Big resort, lots of Aussies
Date:
Banthai was what we thought it would be. Huge resort, thousands of Aussies! Stayed for 5 nights in two deluxe rooms right behind the bar. Only a hop to the pool, but still private...

5/5

Excellent

Excellent Service
Date:
Stayed 7 nights here in March 2012. Brilliant hotel, excellent service and awesome location. Close to Bangla Rd and the beach, yet easy enough to retreat and relax when you need to. Would definitely...

3/5

Average

Good location- small rooms
Date:
Great location- good looking lobby. We stayed here on June 9th and then again from June 13-15. The room we got on June 9th had red ants on the bed which was shocking. We had pre booked ourselves from...

4/5

Very Good

Great stay
Date:
Really enjoyed my stay, rooms clean, facilities great. Great location

5/5

Excellent

Awesome!
Date:
A great , clean, friendly hotel in the heart of Patong. Quiet but centrally located we could not fault our stay! The rooms (3rd floor superior) were clean and well serviced, the hotel staff...

4/5

Very Good

My second review post upgrade to Superior Suite
Date:
We have upgraded to a Superior Suite. It is really great : own lounge room and separate bedroom . You can completely close the lounge room from the bedroom so it's great. Lots of space, very...

2/5

Poor

Dont stay in the old Deluxe Room - demand the renovated one - the pictures dont show the dirt and dust.
Date:
The deluxe room (before renovations) was terrible. The floor was very filthy and sticky - the tiles were so old and we reckon one had a big blood stain... The bed was uncomfortable, the linen bit...

4/5

Very Good

Review about Superior Suite - after an upgrade from an old Deluxe Room
Date:
As mentioned before, I need to write this review separately as the new room is great. It is more expensive but worth it. I am talking about our Superior Suite. The room has a lounge room with a...    

4/5

Very Good

good hotel
Date:
We've been there 2 times already, clean and comfortable, the room next to the swimming pools are the best, we really like, the children go out the door and are in the pool, very convenient for us. In...

4/5

Very Good

Will be back had a great time in patong
Date:
Got there in the morning and checked straight in nice welcome drink no waiting for a room at all, was great location for everything beach, shopping, food just up the drive way as we had our 7 year old...

4/5

Very Good

Great Stay
Date:
This was a great location to be close to the beach and close to the action. The hotel service was very good, the pools were excellent and the breakfast a great value. My only complaint was the bed, as...

5/5

Excellent

Wow can't wait to get back
Date:
After a 5 mth delay in our honeymoon we finally arrived at th banthai in a lather of sweat ready for our relaxing 2 weeks, we were met with smiles a cold drink and amazing service instantly. For our...

4/5

Very Good

The Best, Location, Friendly staff, loved it.
Date:
Ok, this was our third time to Thailand and our first at this resort. Amazed at everything. Quick check in, we got there at 9am in morning and got straight into our room. Great location, walked...

5/5

Excellent

Everything we wanted
Date:
We stayed here for 8 nights and the entire experience was fantastic. Checked in without any problems and received a complimentary drink and a run through of the resort. Pools were excellent staff very...

5/5

Excellent

Great location & awesome staff.!!!
Date:
Loved this resort.! Clean, neat rooms. Great pools. Good buffet. Okay priced drinks & food for a resort for room service. Maccas, pizza, steak house, pharmacy, hairdressers right out the front.! Best... 

4/5

Very Good

There are better places out there
Date:
Banthai is a lovely hotel, situated in an excellent location near the beach in Patong. My room was on the 3rd Floor overlooking the pool and apart from noisy neighbours slamming their doors late at...

3/5

Average

Nice but no comparisson to the Holiday inn
Date:
Our time at the Banthai was very relaxing, one of the best holidays we have had. But after previously had stayed at the Holiday Inn the Banthai was definitely not up to the same standard. The bed was...

4/5

Very Good

Great place
Date:
My partner and I stayed 1 week in a pool side room which we would highly recommend. It was only 4 steps away from the pool with a nice private terrace with our own sun lounges on it. The swim out...

4/5

Very Good

Nice place, but lacked that special something…
Date:
Don’t get me wrong, from my experience the Ban Thai is a nice, comfortable and safe hotel. But I felt this hotel just lacked that special something and I was a little underwhelmed when my girlfiend...

4/5

Very Good

Banthai Beach Resort...Great
Date:
We stayed at the Banthai Phuket for 7 days on the 21st April... We found it to be very comfortable...service was great. The rooms are only have simple decor but neat and clean. Breakfast was super. ...

5/5

Excellent

Highly recommended
Date:
Just returned from 3 weeks at the Banthai, this is the second time we have stayed and I would highly recommend it. The staff are fantastic including Front Desk, Pool Bar, Restaurant, housemaids,...

4/5

Very Good

Great location right next to the action of Patong
Date:
Stayed here in a group of 10. The service is very good and the rooms are spacious even for a standard one. Good shower with a nice high head, good cupboard space. Easy acces day and night and fairly...

5/5

Excellent

Wouldnt stay anywhere else!
Date:
It was our first trip to Phuket and it couldnt have been any better. The hotel is a perfect location it is near everything! The rooms are nice and big and they lay down your room in the evenings. If...

5/5

Excellent

We will be back.
Date:
We had a great time staying at the Bannthai. The rooms are clean and large with a turn down service every night, the beds were hard and could be better with a softer mattress. I would suggest the pool...

4/5

Very Good

A nice resort in a good location
Date:
My boyfriend and I stayed in a room with a private entrance to the pool, which was great. The only bad thing about the room being so close to the pool is when people decide to hold their own pool...

5/5

Excellent

Lovely resort - top value.
Date:
Great place to spend a week. Suggest deluxe room best value as only 3 steps to pool and cheaper than "poolside" room. Food excellent - service first class, warm and cheerful in the typical Thai style.... 

4/5

Very Good

Busy built up resort but nice hotel!
Date:
We stayed here for 7 nights as part of our honeymoon. This hotel is in the middle of a busy road thar runs along Patong beach. The hotel is set back from the road a little so it is fairly quiet. The...        

4/5

Very Good

A great place to stay and value for money
Date:
My husband and i stayed here for 8 nights and loved every minute. We had a welcome drink on arrival in an air conditioned room and got a free upgrade to a pool view room on the 4th floor. The rooms...

4/5

Very Good

A great hotel and place
Date:
The hotel was not extremely fancy, but the service and cleanliness more than made up for this. We only had issues with the plumbing and I think it was common there. I never had issues with the...

5/5

Excellent

Great resort and location
Date:
We had a fantastic time. Could not fault the place. The breakfast was excellent. So close to everything. We would not hesitate to stay there again. Everybody was friendly and very helpful. The room...

3/5

Average

GREAT LOCATION AND FACILITIES - BUT..
Date:
My Husband and I just spent 4 nights at the Banthai. We were apart of the Mytime Program (an exclusive for guests who book through Flight Centre), so we got to check into our room straight away. The...

4/5

Very Good

Pool and spa but not exactly on par
Date:
Beautiful place, pools, spas and pool bars. That's about it really. The towels were old, frayed and faded. The bed sheet was stained on arrival. There were complimentary fruit shakes and a fruit...

5/5

Excellent

great hotel
Date:
very nice hotel. friendly staff. beautiful pools. The rooms arent amazing but they are still good. but most of all this hotel has an amazing location really close to everyhing.

3/5

Average

Nice hotel
Date:
HOtel is nice, reception staff are not so friendly, pool is clean and bar staff always there to help and make your experience enjoyable, don't book your transfer's with the hotel as they are...   

5/5

Excellent

An exceptional experience
Date:
This is a class resort. I have stayed at Banthai Resort 5 times now and it is without doubt value for money. The staff on reception are a little frosty but if you make the effort they warm to you. All...

2/5

Poor

To expensive
Date:
I have just come back from 8 days in Banthai Beach resort Patong Beach what a huge disappointment I have stayed in hotels all over the world this was the worst for the money , yes is close to the...

4/5

Very Good

Loved it!
Date:
My partner and I stayed here for 7 nights and loved everything about his resort! Its perfectly located and has the most AMAZING buffet breakfast ever! We will definitely be coming back!

4/5

Very Good

location, location,location!
Date:
This hotel is bam in the middle of it all in loud Patong, so if you are looking for a quiet relaxing, private, cultural,Thai experience you will not find it here. However, if you are looking for a... 

5/5

Excellent

The best we've had
Date:
This hotel is in the best position for everything.the staff were excellent,breakfast was great,egg man makes breaky interesting and jump at the back pool looked after us so well.Nothing is a hassle...

5/5

Excellent

Tim the barman
Date:
Barmen are awesome especially Tim and jack bought me a tour for my birthday and play games with I at the pool bar very enjoyable, wouldn't stay anywhere else

5/5

Excellent

Amazing Location
Date:
This is a very big hotel right in the heart of Patong Beach. However once inside the hotel you would never know. It is a very quiet hotel for the location and size. The rooms are beautiful and the...

5/5

Excellent

Could not fault
Date:
Just back from a wonderful stay at the Banthai, couldn't fault it in anyway. As this was my first trip and my first visit to the Banthai I was pleasantly surprised with the hotel amenities. Everything...

1/5

Terrible

Careful of this hotel booking
Date:
I booked a pool access room through banthai website and receive a confirmation number. Upon arrival they actually tell me that my room reservation has been CANCELLED!!! Reason being the name on the...

4/5

Very Good

First impressions
Date:
As we got in late the ambience was amazing with the foyer had mood setting light and the staff where very helpful and friendly. We where only there for two nights but a great place to start very... 

5/5

Excellent

Beautiful Hotel for families
Date:
We just got back last week and WOW..This was our foirst time to Phuket and we took our 2 boys (6 and 4 yrs old),we got interconnecting rooms (as asked) which were both HUGE rooms on the 4th floor. The...   

4/5

Very Good

Ideal location and friendly staff
Date:
Stayed at the Banthai over the new year for our first time in Phuket and have to agree with earlier reviews – great location, very friendly staff. There are 3 pools and sunbeds were always available....

5/5

Excellent

AMAZING HOTEL!
Date:
This hotel is amazing! We stayed in this hotel for 7 nights in Decemeber 2011 and weren't dissapointed! The location is absolutely superb; only 2 minutes walk to Bangla Road, it's opposite the beach,...

5/5

Excellent

Loved loved loved it !
Date:
A group of friends and I stayed here for 10 days in November 2011. What can I say, this hotel is great! The staff are beyond friendly, it has three pools, a swim up bar, the best location, neat and...

4/5

Very Good

Banthai - another fab holiday!
Date:
We spent New Year 2011 and 2012 at Banthai and once again we had a splendid holiday. The room we had was one of the renovated rooms and we had sufficient space, lots of comfort and very clean...

5/5

Excellent

Honeymoon Paradise
Date:
We stayed there for 1 week and it was a great experience. The staff were ALWAYS very friendly & helpful. Although our room wasn't the biggest, it was adequate. If the bathroom had the sink & mirror... 

5/5

Excellent

Worth every cent
Date:
We have been to Thailand 3 times now, our second & third time we booked into the Banthai. Hotel has 3 pools (all with swim up pool bars), and they have every room in the hotel overlooking at least one...

5/5

Excellent

Fabulous Resort... Will return for the 5th time!!!
Date:
The Banthai has been part of our Annual Thailand trip for the past 4 years, we will be returning again in April this year. The Location of this resort is the best of any in the Patong Beach area. A...

5/5

Excellent

Pleasant stay
Date:
We spent seven nights at Banthai Resort, along with four other couples. It is a very quiet and pleasant atmosphere, just far enough away from the craziness of the main road to be quiet, but close...

4/5

Very Good

Nice hotel
Date:
Spent 4 nights at the Banthai Resort in a Deluxe Room. First impressions were not as great as I expected. I did have very high expectations for the resort and think this may be why I was not as happy...    

4/5

Very Good

A great resort!
Date:
Not much to say other than it's fantastic! Great rooms, great location (back from noisy roads), amazing pools and the best staff we encountered on the trip. Jack did a great job looking after us at...

5/5

Excellent

One to go back to!
Date:
I stayed here in Dec as quota incentive with my wife and 4 employees. It is my 3rd stay in Patong and this was the best resort thus far.    

4/5

Very Good

Would reccomend to anyone and everyone!
Date:
Banthai Beach played host to my first trip to Thailand. I stayed in the resort for 10 days with my boyfriend and it was perfect! - Location was fantastic. Stone-throw to Patong beach, short walk to...   

5/5

Excellent

Pluv & Jan- Spot on Place
Date:
Myself and wife went to Patong beach in April 2011- first time- was recommended the Banthai by Travel Agent. Banthai is magnificent- staff are helpful, friendly and attend to all your needs. Jump...

5/5

Excellent

Hotel and translating service in one!
Date:
My partner and I travelled to Thailand for the first time in November, and we had a fantastic time. Patong Beach is probably more suited to couples/adults moreso than families as the night life there...

5/5

Excellent

Very Nice
Date:
I really enjoyed my stay at the Banthai Resort. The pool is lovely (especially with the bar in the pool!). The location is great - right on the beach, right next to so many very cool street market...

4/5

Very Good

Very Good for couples, not so hot for families with very young children
Date:
We travelled from Perth, WA. I don't know quite what i expected Patong Beach to be, but it wasn't quite what i thought. We travelled with a three year old, blonde little boy. He has coped...

5/5

Excellent

Fantastic hotel!
Date:
My partner and I stayed at the Banthai for the first time. We were there for 17 nights in a Superior Room. Location - you could not find a more conveniently located resort, 2 minutes' walk to...

5/5

Excellent

Felt like back home
Date:
Travelled back to Patong this year stayed at the Banthai again,took extra friends with us cannot fault this hotel [they want to go again].From the moment we checked in nothing was a trouble,from...

4/5

Very Good

Great hotel!
Date:
Really nice hotel in Patong Beach. Just a few meters away from the beach so really good for an afternoon swim after you come back from excursions, tours etc. Breakfast was really good. And it has The...

5/5

Excellent

LOVED it
Date:
Had 5 nights at Banthai and loved every minute of it. Perfect location, friendly staff, clean, huge rooms, good aircon, amazing pools, beautiful buffet breakfasts - seriously what more could you ask...

5/5

Excellent

Hassle Free stay at the Banthai
Date:
We could not fault the Banthai, easy check in and out. Stayed in a superior room it was quite spacious for what you pay and cleaned beautifully daily, clean sheets and towels. ...  

5/5

Excellent

Amazing service, with a smile! Astounding property, recommend it to family & friends!
Date:
Banthai Resort and Spa is the most amazing Resort. Staff were utterly amazing. Extremely welcoming and helpful. The first day I was in Thailand my finger had become swollen from the heat and my ring...

5/5

Excellent

Great Location!
Date:
By the time we reached the aiport in Phuket, we were so excited for our stay in Banthai. Before we arrived the hotel we had bought our transportation to go to Koh Phi Phi, unfortunately the staff...

5/5

Excellent

Love this place.
Date:
This was my second stay with banthai and I was really hoping that my second stay would be as grey as the first. The arrival was as warm as ever with a delicious welcome drink and peppermint cold...

5/5

Excellent

Nothing better in Patong!
Date:
The location of this resort could not be better you are smack bang in the middle of everything and surrounded by a great atmosphere. Upon arrival recieved a refresher towel and traditional drink that...

3/5

Average

An above-Average Hotel
Date:
We just got back over a week ago, we will stay again, only because the location is AMAZING, rightin the middle of everything (McDonaldsis only a 2min walk) and the hotel was ok! Upon check-in they...

4/5

Very Good

Nice hotel
Date:
We spent our honeymoon there, it's very well located, staff are freindly, rooms are clean... it was a very nice place, would definitely revisit !

1/5

Terrible

Do not stay at the Banthai
Date:
We had 4 nights pre paid. We left after 1 hour and changed to a fabulous chain hotel just around the corner. After a serious incident at the hotels error, we left. Even the Australian Embassy...

1/5

Terrible

Not happy
Date:
My wife and I stayed here, and because my wife is of Asian origin and I am Australian, the security guards every time we entered the hotel accused my wife of being a prostitute! We will never ever go...

1/5

Terrible

Bad service, Dirty
Date:
First day arrive at 2:00pm check-in because no deluxe pool room available, please come back at 7:00pm , we go out for walk 4hours come back. Next day morning until 3:00pm lady come for clean but only...

5/5

Excellent

Best Hotel, loved it, great staff
Date:
We have just returned from Ban Thai Patong just 3 days ago. We have a family of 6, (4kids) and found the hotel, pool, pool bar and staff outstanding. We didnt have any problems with anything from the...

4/5

Very Good

Have stayed there twice
Date:
I have stayed at this hotel twice and I have felt that during peak season it can be a little overpriced. In saying that I have been to Thailand a few times and in comparison to the other hotels I...

3/5

Average

A little disappointing!
Date:
After starying at the Merlin Beach Resort last time we were in Phuket and also having stayed at 2 different resorts in Sabah, we found the Banthai rather disappointing. Maybe after the renovations...

4/5

Very Good

Excellent Stay, despite the weather
Date:
This was my 3rd trip to phuket but the first time staying at Banthai. First impressions last. We found the front desk girls to be extremely rude and their english very poor for such a large hotel. We...

3/5

Average

Great Location but average hotel
Date:
After reading the the great reviews i choose to stay here in a deluxe room which was nice but the bathroom looked dirty the tv didnt work even know telling them 4 times and they still couldnt fix it!...

4/5

Very Good

Banthai_ Great place, Close to everything
Date:
We had a deluxe ground floor pool room. Very nice. I agree with other reveiwers,dont pay extra for a private pool entry.The room has a control panel at the bed side for the aircon and lights etc. We...

1/5

Terrible

Great Location BAD Hotel
Date:
Firstly, I booked a Supirior suite as our pool access room was overbooked being the fault of the hotel, they still made me pay the extra. After a long exhausting flight in, we were taken up to our...

5/5

Excellent

Brilliant hotel
Date:
The location was perfect, far enough from then noise but still close enough to the activity. Pool bar was awesome and staff friendly. Will definitely go back.

5/5

Excellent

We loved our stay as usual
Date:
we stayed for 25 days july aug 2011 thank you for a wonderful stay Even with the renovations there was no problem Your staff are a credit to the hotel everyone we met was very helpful and...

2/5

Poor

Bad experience
Date:
The location of the BanThai is great, in Patong, next to the beach, great surrounding restaurants and shopping. But thats it. No Free Wifi - not as advertised! We were asked to pay 150 baht for...

5/5

Excellent

The Banthai is a fantastic place to stay we will go back.
Date:
This was our third stay at the Banthai,It is a lovely place to stay and is central to all the shopping and bars but still quiet enough for relaxing by the pool.It has lovely swimming pools and the...    

5/5

Excellent

Will be back
Date:
Stayed for 9 nights with friends on the 1st floor could not fault the service it was great.Within walking distance of shops,resturants,etc.Very quiet at night,family friendly.The breakfast was...

3/5

Average

good location,clean but?
Date:
hotel-clean pool ok,but a bit dirtythe flower and plant keep dropping to the pool. room-clean,well maintaince. front desk,lack of smile,no greeting from them.dislike. location-the a watson and a...

5/5

Excellent

AWESOME PLACE!!! Can't wait to go back!
Date:
We absolutely love love loved the Banthai, and can find little to really fault about it. ARRIVAL/ CHECK-IN: Upon arrival around 9.30pm, reception already knew who we were (we must have been the...

5/5

Excellent

Fantastic, Wouldnt stay anywhere else
Date:
So not one to write a review but booking a trip to Bali and have been reading all the reviews and thought why wouldnt I put mine up when I had such an amazing experience. The staff at the Banthai...

5/5

Excellent

WE LOVED IT BOOKED FOR NEXT YEAR...
Date:
This was our first trip to thailand we did not want to leave we booked for next year soon as we got back. Tim and jack in pool bar were so freindly and caring had great times there. The buffet... 

5/5

Excellent

"Excellent" we will be back !
Date:
Our family of 6 stayed here for 15 nights in two superior rooms..we just couldn't fault the resort at all.The staff were so friendly, the breakfast was wonderful, if you can't find something you like...

4/5

Very Good

A haven in the midst of the action of Patong
Date:
We read the reviews others had wrote and as they were generally good we decided to book. Boy am I glad we did. Even although they were undergoing renovations in the foyer area, they did not interfere...   

5/5

Excellent

We loved it and We will be back
Date:
Being my third trip to Thailand I was a little reluctant to stay at a different resort but after much research we decided to give Ban Thai a go, and we werent disappointed! Fantastic location right on...

5/5

Excellent

Beautiful resort, friendly staff... would definately come back.
Date:
Over our trip we stayed at 3 different resorts/hotels and this was our favourite. Situated in a great spot, right near the beach, markets, plenty of places to eat and Bangla Rd, we couldn’t fault this...

5/5

Excellent

An excellent holiday experience
Date:
After reading mixed reviews about this resort we arrived with an open mind & was pleasantly surprised by the welcome we received.Our booking was for a group of 10 adults & 1 infant, some were on their...

5/5

Excellent

Loved the Hotel and People.
Date:
This was the second time in Patong, 1st Hotel was Amari coral beach further up the hill, however the Banthai was something else. Directly opposite the beach and 1 minutes walk to shops etc. We had a...

3/5

Average

A Disastrous Resort...
Date:
Like others, we were told we would have to wait 6 hours to check in as the previous guests has requested an extended checkout! We came as 3 couples... 2 of us got the modernised rooms, but the other...

5/5

Excellent

Amazing Hotel, Amazing Room, Perfect Location!!!!!!
Date:
I recently stayed here whilst on a two week holiday with my Boyfriend. We stayed in the Deluxe Pool Access Room and it was exactly what I pictured it too be. The room was so tidy and perfect access...

5/5

Excellent

Exceptional value for money.
Date:
Spent 6 nights in room 2405,perfect location in hotel.On top floor,very quiet,at rear of hotel.Breakfast excellent buffet,professionally prepared.Hotel very close to Bangla Rd and Jonceylon Shopping...

4/5

Very Good

Perfect for Patong!
Date:
It was our first trip to Thailand, so we were slightly apprehensive about what to expect when we arrived at the Phuket Airport. The minor apprehension quickly diminished when we arrived at the Banthai...

5/5

Excellent

Great location, good value, loved the pool
Date:
I stayed at Banthai for 10days and tried to extend my stay longer as I loved it so much! Great location and reasonably priced. I would recommend a pool access or deluxe room. The pools are great and...

5/5

Excellent

Great Location, Lovely Hotel
Date:
Stayed at the Banthai in a Deluxe room for 4 nights in April 2011 as part of a 12 night holiday in Thailand. I had heard mixed reviews about this hotel and was apprehensive about staying here but I...       

1/5

Terrible

Unhappy
Date:
My daughter and I went here in December 2010. We booked this holiday in July 2010. When we arrived at the BanThai after a long flight (my first time out of Australia) they took us into a room were a...

5/5

Excellent

Magic!!
Date:
We stayed for 10 nights in April and could not find fault with anything within the resort. The rooms were spacious and spotless. The staff - smiling and friendly. The service - outstanding. Have...

5/5

Excellent

Fantastic Resort ~ Don't look at any others !!!
Date:
We stayed here for 13 nights and was totally impressed with what this resort had to offer. I am a very fussy person when it comes to accommodation and this resort meet my high standards. All staff are...

4/5

Very Good

Great Hotel, Great Value
Date:
Our family of 5 stayed at Banthai for 9 nights. I must have read every review available and eventually settled on Banthai and was not disappointed. Great buffet breakfast with chef on hand to cook...

4/5

Very Good

average
Date:
The location of the hotel is excellent, walking distance to almost everywhere in patong area The room itself was spacious and it had everything we needed and it was clean. We were there 3 nights...

3/5

Average

Fantastic Location, Staff and Facilities but disappointing rooms
Date:
I stayed at the Banthai with a couple of friends in twin rooms, our first impression was the exterior and facilities of the hotel are amazing! 100% 5 star. When we were taken to our rooms, we were...

4/5

Very Good

Nice hotel.
Date:
Hotel location is good. Just walk outside and you're at patong beach. We went around to explore other hotels along patong beach area but none seemed as good as Banthai. Nice food too a little bit...

4/5

Very Good

Quiet retreat in busy Patong
Date:
Stayed in jacuzzi room (4 nights) which gave us our own spa area, at one end of our section of pool, which extended along length of this block of apartments. There is a sign on balcony in English...      

5/5

Excellent

Excellent hotel in perfect location, great brekfast!
Date:
Located on Patong Beach about half way down the main street this hotel is perfect. It is about 100m off the main street so it is quiet but still very convenient to all the nightlife of Patong Beach....

5/5

Excellent

Look no further!
Date:
A fantastic resort at a great location: just opp. the famed patong beach. But one doesnt feel the crowd in the resort; its just cool. i had a room facing the pool on the 1st floor and it had a private...

5/5

Excellent

Beautiful Hotel in a great location
Date:
The Banthai is a beautiful Hotel. The staff is very friendly and helpful. The Hotel has three pools, towels are provided. We had two beds in our room which were actually single beds. In a Hotel like...

5/5

Excellent

Great location and friendly staff
Date:
Enjoyed my stay at Banthai. 1st time to this hotel. Great location, very close to OTOP shopping and the beach. Clean rooms and sheets.

4/5

Very Good

A little bit of calmness in the middle of all the buzz
Date:
This is a high standard hotel with ample space and friendly staff. All the rooms have a great view and the location is brilliant. The hotel is situated opposite a very lively beach the night life...

3/5

Average

Strategic location but beware aggressive upsell!
Date:
The receptionist took my printed email confirmation, swiped my credit card then disappeared to the back office. Minutes later, she returned and said they were out of rooms with queen beds and offered...

5/5

Excellent

Amazing hotel! Will come again soon
Date:
Stayed here with some girlfriends for a short 4 night get away! I had never been to Patong before this, and I had heard some negative things about this particular area of Thailand. As soon as I...

3/5

Average

Great Location, Poor Service
Date:
After 6 nights fantastic fun-filled nights in Bali, my girlfriend and I had another 6 nights booked at Banthai. She had stayed with family before at the Holiday Inn, and knew it was the perfect...

5/5

Excellent

Hard to Fault
Date:
When you commit to staying in one place for 13 nights with four teenagers you want it to be good and we were not disappointed in any way. Location: Perfect in that the resort is right across from... 

5/5

Excellent

Great location!
Date:
We have just returned after a ten night stay at the Banthai which we thoroughly enjoyed! All the staff were really helpful, friendly, always had a smile on their face and said hello and all the guys...

5/5

Excellent

Fantastic Service - Outstanding Hotel
Date:
Firstly, I have to say that I have travelled to Phuket numerous times but this was by far the best service and accommodation I have had. As we usually travel as a family, budget, accommodation,...

5/5

Excellent

Great holiday
Date:
What a fantastic hotel, the staff were friendly, polite and very welcoming. The rooms were lovely, providing everything you could need for your stay and all the extra facilities i.e. pools, spa etc...

4/5

Very Good

Great Hotel Great Location!!!
Date:
Had a really fantastic time at Banthai beach with my now fiancé who i proposed to while staying at Banthai. (But that’s another story), we stayed there for 6 nights in early January 2011. Staying in...   

4/5

Very Good

Fanatastic holiday
Date:
We spent the new year period at Banthai and had the most fantastic holiday ever! The new year gala started off slow but we landed up having a ball! My teenage daughter floated between the gala and the...

4/5

Very Good

A nice first time trip to Thailand
Date:
My husband and I stayed at the Banthai for four nights in a deluxe room. The room was a little dated and could do with some updating, (the sink was in the bedroom) but the room was spacious and clean....

3/5

Average

Unlikely to stay again
Date:
This was our second stay this year at Banthai. The reception staff were unbelievably difficult on our first stay in April. Upon arrival they refused to check me in unless i paid an additional 1500... 

3/5

Average

overrated
Date:
booked into the banthai on the way back to australia after spending 12 days in cambodia. booked the room through wotif got a good rate on a pool deluxe room normally advertised at $580 we booked for 5...

3/5

Average

Great Location but poor value for money
Date:
Fantastic location, you couldn't ask for a better one but the room was extremely small, the service quite poor and the overall value for money was poor. Breakfast is great and the Daiquiri's by the...

5/5

Excellent

Fantastic, best location
Date:
Stayed at the Ban Thai for the second time, the last being in 2007. This is a wonderful resort in the best location. It was spotlessly clean and the staff where very friendly and helpful. We...

4/5

Very Good

A great spot to enjoy Patong beach!
Date:
My boyfriend and I travelled to Patong Beach both for the first time and used a last minute type website to book our time at Banthai, for a really good price. Upon arrival we were greeted with...

5/5

Excellent

"Love the Banthai"
Date:
After having spent 8 nights at the Burasari our holiday would not have been complete without spending the last 8 nights at the Banthai (Have stayed here each time over the last 4 years) Our stays have...       

4/5

Very Good

Good service and location
Date:
Hotel is rated 4 star and centrally located in Patong with the beach - a stone’s throw away. Just outside the hotel, you can find an Irish pub, a pizzeria, a starbucks, Watsons convenience store, ice...

4/5

Very Good

Banthai - beautiful
Date:
Just returned from our first trip to Phuket - 9 days of complete bliss. My husband and I stayed in a Superior Room at the Banthai Beach Resort and Spa. From checkin to checkout we enjoyed our stay. ...

5/5

Excellent

Fantastic Position and relaxing Hotel
Date:
I stayed at the Ban Thai from the 05-11 November with my husband. I would have loved to stay longer but left the little ones at home for a week of fun! I am a travel agent and can book many hotels....

5/5

Excellent

A wonderful Phuket trip sweetened by BanThai !
Date:
We stayed in this beautiful resort for 3 nights. To say the least, our stay was incredible. We were welcomed at the reception by their very friendly staff along with their welcome drinks. Our request...   

5/5

Excellent

haven in middle of bustling patong
Date:
Partner and i were really keen to stay in Patong on our first trip to Phuket, but we still wanted a quiet enough resort where we could spend a lot of time in the pool and relaxing. We booked through a...

5/5

Excellent

fantastic central location, great value hotel
Date:
this hotel is so central to everything across road from beach, so much shopping within walking distance, awesome breakfast included in tariff, so many restaurants on the doorstep, fantastic pool area,... 

3/5

Average

Something missing(lacks thai feel and charm).
Date:
As previously mentioned on this site the check in is generaly the first impression you get and can seriously affect your perception of your accomodations.Unfortunately for us it was rather...

5/5

Excellent

Very Nice
Date:
Great place, the staff are very freindly and the rooms are maintained daily. Good lacation and the surrounding facilities are good, regualry had my hair done by the local hairdresser for 300 baht. The...

3/5

Average

Great location, average hotel, lousy service
Date:
The Banthai was a disappointment compared to other hotels stayed at throughout Asia. The rooms were comfortable, however our stay was frustrated by failed air conditioning in two rooms. Repeated...

5/5

Excellent

Fantastic! Great location, friendly and helpful staff and would
Date:
When we arrived at the Banthai we were made to feel special immediately. The staff were very friendly, and check in was efficient - from the welcome drink and refresher towel to being escorted to our...

1/5

Terrible

Webiste Cancelled Booking
Date:
I wish I could have stayed at this hotel but I have a tip for those who are thinking of booking online. I checked the hotel website 8 months in advance and made a non-refundable, non-changeable...

5/5

Excellent

A TOP place to stay for young and old...
Date:
Great place... Rooms were clean, staff friendly, food great, best location and the pools to die for.. will be staying again next time.     

4/5

Very Good

Great Experience
Date:
We stayed here for two weeks. The first few days were a bit noisy but with the help of the staff we were moved to another room. They did this with the least inconvience to us., I would...

5/5

Excellent

absolutlely excellent
Date:
This place was perfect cant fault it the staff were very proffessional the hotel was immaculate swim up bar was fun.

4/5

Very Good

Fantastic Location & Friendly Staff
Date:
This was our first time in Phuket. We had a great experience. The hotel staff were very friendly and room service was great. We had a private pool access room and it was nice. We did think that we...

4/5

Very Good

Not for the elderly
Date:
Everything was of high standard in this hotel however there was an element of poor safety standards for those who are physically less agile. Distances travelled from one building to another involve...

3/5

Average

Great Location but.....
Date:
Stayed for 2 weeks in Sept 2010 stayed in deluxe pool room on the ground floor. Pros: Fantastic Location - central location close to shops, resturants & beach B'fast OK but if u dont like eggs then...

4/5

Very Good

close to attractions
Date:
great hotel, friendly staff, we were upgraded to a junior suite which was amazing, room was very clean, breakfast could have been better, close to all attractions shopping etc we were not very happy...

4/5

Very Good

Fabulous Pools with swim up bars and so friendly
Date:
Absolutely recommended in terms of friendliness, helpfulness and cleanliness. Air con drove me nuts, it was so noisy I couldn't sleep and the pillows and bed were rock hard. Ask for a mosquito coil...   

5/5

Excellent

I LOVED THIS RESORT!!!!!
Date:
Banthai Resort was definately a great decision. Second trip to Patong Beach, fist stay at Banthai. We were upgraded from Pool Access Room to Junior Suite because of 'technical hotel issues' - our...

4/5

Very Good

Beautiful hotel with a great location!
Date:
My husband and I stayed here for 4 days this past month. Banthai is in a great location opposite of the beach road and is fully guarded 24/7. The hotel staff were friendly and very helpful. The hotel...

5/5

Excellent

unbeleiveably amazing service and stay!
Date:
Me and my family came to Phuket in July this year. We stayed at the Banthai where we had two deluxe pool rooms. there were three pools in the whole resort although we only swam in the pool that our...

4/5

Very Good

Banthai Exceeded our Expectations
Date:
We stayed here for 6 nights in August. The reason we picked the Banthai was because we were meeting friends who were backpacking around Thailand and we wanted something close to everything in Patong....  

4/5

Very Good

nice hotel, pity Phuket and Patong are horrid.
Date:
Staying at the BanThai was a final bit of relaxing for my partner and I after we had been traveling through Thailand. We stayed in a superior room, to be honest, we would have hated to have seen what...

3/5

Average

dissapointed!
Date:
After booking 2 pool access rooms for ourselves and our 2 adult children we arrived to be be told that our rooms had been double booked and therefore unavailable and this was after reconfirming 2 days...

5/5

Excellent

Unforgettable Stay Relaxation and Relief is Banthai Beach Resort
Date:
Banthai Beach Resort & Spa is located at the centre of Patong Beach, Great lush tropical gardens all facing the 3pools and the Andaman Sea. We were in a Deluxe Room 2111 (from July 30th to August...  

4/5

Very Good

Nice hotel, awesome pools, best location
Date:
I went to Banthai with my partner and 2 other couples in March 2010 and we loved our stay. The staff were mostly helpful if not a little aloof, the rooms were simple but nice, comfortable and clean,...

5/5

Excellent

Fabulous holiday
Date:
Having read the reviews we were very prepared at check in with the emails confirming our room and late check in. It all went very smoothly and the check in staff were warm and friendly. Our room,...

5/5

Excellent

Peace and Tranquility from the hustle and bustle
Date:
Travelled to Banthai on a Virgin holiday flying with Thai Air which was a very pleasant experience. Found Thai Air very good on all aspects and the agent in Thailand for Virgin, Pacific World provided...

5/5

Excellent

Fantastic, can't wait to go back!
Date:
When we arrived we were greeted with a cold towel and drink and taken to an air conditioned room to fill out all necessary paper work (taking all of 10 minutes!). When we got to our room, we had a...

5/5

Excellent

Highly recommend this accommodation
Date:
This was out second trip to Phuket but first time staying at the Banthai. This was a great hotel in every way...offered welcome drink and cool towel after long trip and check in was easy. Check in...  

4/5

Very Good

Great Location, Great Pool, Average Staff
Date:
I always love staying at this hotel. Looking at previews reviews people often complain about the rooms.. To be honest, I like the rooms, whilst they havent been updated for a while everything is in...

3/5

Average

Below expectation
Date:
Overall, the hotel staff should learn smiling and the way to acknowledge the customers. Those on the front desk even avoid an eye-contact with customers passing-by. We have never experienced the...

2/5

Poor

A Three star Hotel at all
Date:
Llocation of the hotel is good, being close to the beach. This hotel has lots of shortcoming. Room is old, TV is old, furniture is old. Breakfast is barely acceptable. At night it is very noisy.Not...

5/5

Excellent

Fantastic Holiday Location
Date:
My partner and I made our first trip to Thailand, our first trip overseas together. Not knowing the hotels and the places can be a very daunting experience. We spoke to a few family and friends and...

2/5

Poor

Disappointing
Date:
I found this hotel on arriving looked really nice until taken to our rooms. They were small, old furniture, old television which never worked. Every 20 mins we had to remove card and re-insert. Tried...

4/5

Very Good

Wouldn't stay anywhere else!
Date:
Excellent location! No extra expenses for tuk tuks as it is surrounded by beach, markets and restaurants. Resort staff were always pleasant and accomodating. It is set back from the beach road and is...

5/5

Excellent

nice location and services
Date:
it's in good location in the heart of Patong beach, and the service is fantastic, welcoming, checking in and out, fantastic reception. the room furniture is little bit old, and the TV is small.

4/5

Very Good

This Hotel is Great!
Date:
My partner and I stayed at the Banthai for 8 nights. We found the hotel staff very prompt and friendly. When we arrived we were given ice cold drinks and cold flannels while we waited to book in -...  

2/5

Poor

Nothing Special & Ordinary Service
Date:
Not impressed at all with this hotel. I booked a twin pool access room and for the price I paid, I was not happy. Firstly they only had King room's available so they made up a sofa bed for the...

5/5

Excellent

Beautiful hotel
Date:
the banthai was nothing but bliss for the moment we arrived. we were served ice cold drinks and upgraded to a pool delux room from a superior for the first couple of nights. the room was clean and...

2/5

Poor

Beautiful Resort but paper-thin walls and poor service
Date:
We booked our non-smoking Deluxe room 3 months prior to our trip. On arrival, we were told that unfortunately our room was not available and that we would need to move in the morning. Considering...

5/5

Excellent

Excellent hotel in a great location
Date:
Stayed at the Banthai for 14 nights from 30/12/2009. We were greeted by a lovely receptionist who gave us a very welcome cold drink & ice cold towels. The only problem is that you cannot check into...

1/5

Terrible

Total disaster never again
Date:
After leaving one bad hotel I jumped right back into the frying pan and landed at the Banthai. I arrived rather early in the morning at the Banthai and had to deal with the night reception. I had...

2/5

Poor

BAD, BAD, BAD
Date:
This has been our fourth time in Phuket. So far we stayed at the Diamond Cliff (absolutely beautiful) Patong Merlin (lovely) and the Holiday Inn (impecible). A travel agent recommended us the...

5/5

Excellent

Absolutely fantastic
Date:
Service was excellent. Staff wee very friendly and helpful. Rooms were large and clean. We had deluxe pool rooms and were worth the extra money. Closed to shopping, markets and shopping centre

5/5

Excellent

Fantastic resort , Loved the Banthai !!
Date:
Just came home from 12 nights at the Banthai, we have had the most fantastic time there. On arrival we were upgraded to a suite, which we were so grateful for. The suite was amazing absolutley...        

5/5

Excellent

Loved this hotel !
Date:
As a solo female traveller in Phuket for only 5 nights I researched for many many hours the best options and locations for nearly every single hotel available using trip advisor as a main base. I have...      

2/5

Poor

everything is excellent except calmness
Date:
i have spent 8 nights at this hotel in my honeymoon period, the crew were helpful, very good location as it is very close to the shopping area and many restaurants, tastey breakfast but it was very...

5/5

Excellent

We loved the Banthai-highly recommend!
Date:
We spent 5 nights at the Banthai and had a fabulous time there. After reading reviews we booked a deluxe pool view room (we didnt want the pool access-swim up room due to lack of privacy). I'm so glad...

5/5

Excellent

A Delight
Date:
When with grown up family for 3 birthday celebrations. Had a whale of a time in both Thailand and Banthai Hotel. Location is good for resturants and nightlife., but private as well. Would not think...

4/5

Very Good

Great service, good location, wonderful pool
Date:
Stayed for 4 nights in December 2009. Good service from very helpful and friendly staff. Had deluxe rooms which opened onto the pool - a real highlight. Internet access could be better - currently...   

1/5

Terrible

Banthai or more like BAN-THAI!!
Date:
The Lotus Cars Club of Malaysia chose to stay in Banthai during the last drive consisting of 8 Lotus cars. We purposely chose this resort because we had stayed there on numerous ocassions, way back...

5/5

Excellent

Right in the heart of Patong!
Date:
This hotel was really beautiful! As soon as we arrived we were welcomed warmly by the staff and put in a cold room for a welcome drink. We were then shown to our hotel room, we had chosen a Deluxe...

5/5

Excellent

Beautiful!
Date:
Its a very luxurious and beautiful especially the room jacuzzis!

5/5

Excellent

Honeymoon Heaven!
Date:
The Banthai Beach resort and spa was amazing! My husband and I stayed for 5 nights as part of our honeymoon and loved it so so much! We will definitely be back and stay there again. The staff were all...

5/5

Excellent

excellent hotel, def stay here!
Date:
Great hotel, clean and BRILLIANT location! Staff very friendly and helpful. Highly recommend staying in this hotel.

4/5

Very Good

Good stay at this hotel
Date:
Stayed 8 nights in deluxe room few steps away from pool which was good .Room near entrance but no real noise issues only the air con bit noisy.Check in good arrive 12.00 miday room not ready went for...

5/5

Excellent

Absolutely beautiful
Date:
The hotel is so beautiful. We barely wanted to leave it. The rooms are so nice. Not all that big, but they’ve got everything you want, with a very tropical feel to them. The rooms have balconies...   

4/5

Very Good

Great Customer Service - Enjoyed Our Stay
Date:
We enjoyed our stay at Banthai. We had an issue with the room booked but were able to stay in an upgraded Pool Access room for our first night at no extra charge and moved out the next day when our...

5/5

Excellent

You won't be disappointed !!
Date:
Having stayed in Patong at many different hotels, this hotel was suggested to us by our Travel Agent - thanks Kelly - and we were not disappointed by her choice. The rooms are very comfortable and...  

3/5

Average

Ban the Service at the Ban Thai
Date:
PROS - Overall hotel is quite trendy with modern amenities. The location is very close to main street, Patong Beach and Bangra Road while still providing security and privacy from crowds. Breakfast...

3/5

Average

Good location and Decent Hotel
Date:
The reviews, location and the fact this hotel had a pool bar was the reason we booked this hotel and we have nothing really to complain about. Location wise you are right in the thick of things on...

4/5

Very Good

Beautiful Banthai!
Date:
Location, location, location! If you desire to be in the heart of Patong Beach then the banthai is for you. You really do step out of the resort to all the stalls, restaurants, bars, beach, tour desks...

4/5

Very Good

Brilliant Banthai
Date:
We have recently returned from a 2 week vacation in crazy Phuket and stayed at the Banthai. I wish to post a favourable comment on the Banthai Hotel & Spa and thoroughly recommend it if your thinking...

1/5

Terrible

BAN the BanThai Resort!!!
Date:
Heavy title, I know, but a group of nearly 20 Aussies had some terrible experiences at the BanThai. The location is great, so is breakfast - but the service and organisation of the hotel were...

3/5

Average

Ok but spoilt by poor administration
Date:
We booked a large group of 20 to stay at Banthai back in April and arrived to find that 13 of our rooms were not available due to 'overbooking'. I simply can not understand how this can happen in a...

4/5

Very Good

Great Hotel for a Romantic Getaway
Date:
Located on a private street off the main 'beach strip', The Banthai met all our expectations. The staff were friendly and polite; the rooms clean and well-kept - maintained daily with fresh sheets and... 

4/5

Very Good

We enjoyed the stay
Date:
My husband and I stayed at Banthai for 4 nights in Aug 09. We booked thru the hotel website and paid a total price of 17887.21 THB, which includes the following : 1. Four-night stay in superior...

5/5

Excellent

Perfect Location
Date:
Being our first visit ti Thailand and Phuket, we found the Resort location just perfect for us. Every night we could walk easily to the markets and a wonderful selection of Restaurants. I carefully...

5/5

Excellent

Resort at its best
Date:
What can i say this place was like a beautiful resort modern but had the Thai touch. The buffet breakfast each morning was wonderful. The grounds were so nice with 3 pools which u could take your...   

3/5

Average

Ok, but a little disappointing
Date:
I booked the Banthai for the Phuket portion of our trip to Thailand. Banthai was a nice hotel, and our standard room was clean and sufficient, but I'm not sure I would classify it as 4 star. The pool...