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Horizon Patong Beach Resort And Spa Reviews

   

Horizon Patong Beach Resort And Spa
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Reviews of Horizon Patong Beach Resort And Spa

180

Hotel
Reviews

Hotel Reviews

Read all 180 reviews and thoughts (average: 3.59 out of 5) on the Horizon Patong Beach Resort And Spa before you book online.

4/5    Score based on 180 reviews

5/5 =
Excellent
22%
4/5 =
Very Good
44%
3/5 =
Average
17%
2/5 =
Poor
6%
1/5 =
Terrible
12%
4/5

Very Good

good location, comunication issues
Date:
The hotel is clean, close to the beach, around 3-4 minutes walking, depends wich exit you use, breakfast was acceptable. The rooms are spacious and overall it is a great value for the money. Dont use...

4/5

Very Good

I'll be coming back
Date:
I have stayed at Horizon Patong 2 times once before they renovated and once since. The rooms are nice, clean and have plenty of room. The staff are so friendly and on my second stay the reception...

4/5

Very Good

Small hotel, good value, great location in Patong
Date:
We have stayed at this hotel four times now. It is a fairly simple older style hotel, not fancy but clean and tidy great value and in a really good central location which is one of the reasons we...

5/5

Excellent

Loved it!
Date:
Me and my girlfriend stayed here for 8 nights over Christmas, and I'll admit I was a bit worried after reading some of the bad reviews. Turns out, this hotel is FANTASTIC!, We had a great time, from...

3/5

Average

noisy building
Date:
We stayed in a family room number 3398. The room is fine for the four of us. However, there are two huge exhaust fans for the resort restaurant right in the building. The fans are noisy all day and...

4/5

Very Good

Will stay again
Date:
I stayed at the horizon with my mother in November 2012. After reading some of the reviews we went in with an open mind, not sure what to expect. We both loved the Horizon. We had a deluxe pool view...

4/5

Very Good

Worth a Visit
Date:
I stayed here for 7 nights , with adjoining room for my Teen kids. Very good staff, and cant be helpful enough. Beds were a little hard , but Thailand is known for that!! Rooms were cool and clean....

1/5

Terrible

cant rate dont really undrstand why people stay
Date:
Dont stay here made booking to stay for 6 nights for family with 2 kids Checked in bout 6pm checked out later in night with kids scared as hell. i dont mind a cockroach outside but not in room and...

4/5

Very Good

quite good
Date:
great helpful and cordial staff, beach right across the hotel gate, good ambience and experience overall, free shuttle to their property at Karon which is worth a watch, for the beach there as well as...

4/5

Very Good

Remarkable Staffs and Wonderful Stay at Horizon Patong, Phuket
Date:
We stayed 6 nights at Horizon Patong and enjoyed every moment. We arrived bit late in the evening but greeted warmly with nice smile by the reception staffs. While completing the check-in formalities...

4/5

Very Good

Reasonable, worth every penny, awesome location!
Date:
Rooms were clean, pool was nice, location very nice close to Bangla as well as the beach. Very reasonable and good resort. The family room was good with microwave toaster stove etc only problem was...

4/5

Very Good

November 2012
Date:
This was such a great choice - I accept that the beds are hard, but you can request an additional mattress which makes for a softer nights sleep. Hot showers and clean facilities. The pools are good...

5/5

Excellent

The best resort I've experienced
Date:
Great rooms with good air cons and comfy beds. good showers and baths. extremely friendly and helpful staff, and of course spectacular food from both of the restaurants. Fair prices and great deals....

5/5

Excellent

Exellent hotel in great location!
Date:
This hotel ahs recently been refurbished and our family room was very well equipped, spacious and well decorated. The resort is well maintained, has two pools and a great restaurant. The staff were...

4/5

Very Good

Great location!
Date:
We spent 10 nights here just recently, the hotel was fantastic, very clean and staff were wonderful, very helpful with everything, the beds are hard but you can ask for a sponge overlay to put on the...

4/5

Very Good

Great Location!!
Date:
We stayed here in Oct 2011, First impression when we arrived was WOW, but did not have the same reaction when shown our room, very outdated and very basic, bathroom was not much better. Aircon worked...

4/5

Very Good

Very Good
Date:
This was our second stay at the Horizon Patong, we stayed last year in June For 10 days and loved it. We have just come back from a 20 day stay in October. The rooms have been renovated since we...

4/5

Very Good

Very Good
Date:
I was a little nervous about this hotel given some of the reviews. We arrived in the early hours of the morning and were checked into a family room even though we had booked superior - Free upgrade -...

4/5

Very Good

Solid property
Date:
We have stayed twice at the Horizon Patong. Once in July 2012 and july 2011. On both occasions it was great staying there. It is in a good central location, it has simple but clean rooms, the pools...

4/5

Very Good

Good
Date:
Enjoyed our 8 day stay. Staff friendly, helpful and efficient. Breakfast okay Great location Beds hard Grass long Good solid 3.5 star hotel Didnt go to the Spa Would be good if wifi was...

5/5

Excellent

Would go back this was our 3 stay at Horizon close to everything staff fantastic
Date:
The Horizon is close to everything,we always enjoy our stay at the Horizon was fantastic everyone there go out of there way to make sure that you our comfortable. The only thing was the wireless...

5/5

Excellent

Would go back!
Date:
Amazing stay!! My sister and I did our first overseas trip to Thailand, Would definitely go back to Horizon!! Staff are friendly and helpful!! Stayed in a Deluxe Room, they were spacious and after...

4/5

Very Good

Central to everything.
Date:
This was our second visit to Horizon. The rooms are spacious and have had a coat of paint recently. We asked for 3 ground floor rooms, but when we arrived they gave us the option of those or first...

4/5

Very Good

Phuket Really Rocks!
Date:
Had a great time ... Was a pleasure to be a part of it.. Plus the staff really ROCKS!.... All I can say is it was Worth everythng.. :) located at the main Beach the Resort is really nice.... It's...

5/5

Excellent

medium priced & o.k.
Date:
We arrived during torrential rain,the room they gave us smelled musty & had wrong beds(Due to torrential rains that part of hotel had been flooded). .So i told them move us,next day they did & room...

1/5

Terrible

Тoo expensive
Date:
It is true that the very "heart" of Patong hotels are expensive, but this is definitely not worth its price. The rooms are small and mildly pathetic amortized. May be it is difficult to maintain hotel...

4/5

Very Good

Just what we wanted!
Date:
My husband and i stayed here for 6 nights in september 2012 and found it great, the service was excellent, all staff were very friendly and helpful and our room was lovely, especcially being able to... 

3/5

Average

Cheap for families but not the best
Date:
I have stayed in Patong on five occassions this is the first time at this hotel. We unfortunately had a flight cancelled before arriving and arrived 3 days late, the hotel was notified of the...

1/5

Terrible

not for me but maybe for you
Date:
When I arrived the staff gave me a complimentary cup of tea which was nice. My original room was located next to the pool which I thought was a bit obnoxious since they start playing pop music at 11...

4/5

Very Good

Very good hotel
Date:
Horizon Patong Beach Resort & Spa is very good place in Patong beach. You get more very hotels on main road but this is located in a better peaceful area (After we get into hotel) ,when I compare to...

3/5

Average

Good for us!
Date:
We arrived late in the evening, and the staff were very welcoming. Our bags were taken care of from the moment we got out of our taxi. Our room was near the pool, quite spacious, however our bed was...

4/5

Very Good

Great value for money!!!!
Date:
We are staying in an older style family room. The room is very large and well fitted out. The bathroom is showing its age but the bath is separate from the shower and that is great for our little boy...

4/5

Very Good

Haven't stayed here 3 times for nothing!
Date:
Fabulous hotel, walking distance to shops, markets, Bangla Rd. Friendly Staff... 2 great pools to hang out at. A lovely base for a phuket holiday. Many hours spent lazing around the pool. Can't fault...

4/5

Very Good

great time
Date:
we were over there with family 8 of us we had a baloncy over looking the pool that was great the meals were good plenty of breakfast was great service was great staff were great close to everything...

2/5

Poor

renovations
Date:
This was our seventh stay at this hotel and arriving at Horizon Patong for a months holiday, to renovations was disappointing to say the least. Jack hammers saws drilling and hammering were not...

4/5

Very Good

Again Very Good
Date:
Second time i have been at this hotel and again enjoyed my stay. Staff were great and very friendly. Had a new room by the pool which was nice. Breakfast was tops and had everything you need in a...

1/5

Terrible

HORRIBLE HOTEL, DONT GO!!!!!!!
Date:
I have been travelling across asia for my expat here in Philippines for the last 2 years, and have visited over 30 hotels. This hotel was by far the worst. Issues in order of priority:  Bathroom...

3/5

Average

Oh no... A beige door!
Date:
We had a 2 night stay in the "big lights" of Patong during are 2 week holiday in a sleepier area of Phuket. Warm welcome when we arrived. We had a family suite and there was slight dissapointment...

3/5

Average

Mr average
Date:
Stayed here 2 night booked though agoda, was stuck for accommodation so looked for something central looking at pictures is misleading think they all use the same shots!!!!! Place was dated but clean...

4/5

Very Good

Budget hotel in fantastic location
Date:
We stayed at the Horizon early July as 2 couples, in adjoining rooms. The location was perfect for us, close to the beach and large markets, and only a 5min walk to Bangla Road or Jungceylon. Plenty...

4/5

Very Good

Great value for money with good location
Date:
Hotel is in a good location opposite main Patong Beach but the rooms we were in were not close to the pools which were not very large and had limited chairs which were taken up early by the people...

4/5

Very Good

Loved it
Date:
A friend and I enjoyed 4 nights at Horizon in July.. It's not the most glamorous hotel in the world, but for the price we were very happy. The staff were great, everything was clean and well supplied,...

4/5

Very Good

Decent family orientated hotel
Date:
More of a place to stay with your family. There were numerous family groups there. It had a relaxed atmosphere and friendly staff. Rooms were clean and buffet breakfast about what you would expect.

4/5

Very Good

Family holiday at patong
Date:
This year my wife and 2 boys(16&11)returned to Horizons in Patong for our annual holiday.Once again we found it to be an extremely enjoyable one.The very central location,affordabilty and service at...

5/5

Excellent

Great Holidays
Date:
This hotel is fantastic value for money.It is right in the middle of the buzz of Patong beach.The staff are very friendly and all the rooms have been refurbished recently.Breakfasts are second to...

4/5

Very Good

Good location,great facilities and friendly staff
Date:
I stayed in a family suite which had it's own kitchen facilities and a huge area,good view over the gardens or pool and excellent staff service,the breakfasts we,re unbelievable and access to the...

4/5

Very Good

Great value
Date:
Fantastic location, opposite beach and near to shops and nightlife. Large rooms. Excellent facilities and friendly staff.currently undergoing room refurbishment.

2/5

Poor

Under Construction :(
Date:
We are currently staying here and it's undergoing major refurb which is desperately needed however it is very noisy from 7am til 10pm. It appears that it will be going on for several months so if you...

1/5

Terrible

Very Bad Experience, I dont recommend
Date:
I stayed with my family for 4 days, it was horrible experience. First of all hotel room was filthy and untidy. Swimming pool was worst than dirty toilet. I found all Corridors and walk ways were... 

4/5

Very Good

Great Holiday
Date:
Very hand position walking distance to just about anything shops,beach,food. We had a twin family room very comfy. We ate at the hotel Restuarant regularly great food reasonabily priced nice quite...

3/5

Average

Neat, dated, older market, good bones but needs a renovation
Date:
Pros Large rooms with two queen beds Decent, understanding check in Good breakfast Good location Adequate fitness room Cons Very small balcony Very dated A/C is hit and miss WIFI in...

4/5

Very Good

Fantastic Holiday
Date:
The Horizon Patong is in a great location, close to the beach, shops and restaurants. The staff are really friendly and always willing to help out in any way. We booked a deluxe king room but was...

3/5

Average

Won't be staying again.
Date:
Hotel was under renovation when we arrived. Would not have stayed if we had been aware of this prior to our arrival but we had booked on line and had already pre paid. We were put into a room they had...

3/5

Average

Good for central location, close to the action.
Date:
We stayed for 3 nights in May 2012. The Horizon is in a great location. One entrance is on the beach and the other is close to shops and the CBD of patong. Close to anything you want to do ( tours,...

4/5

Very Good

my 2nd time
Date:
Had a great holiday and the hotel staff made it that little bit better. Thanks.

5/5

Excellent

"Second time around is better than the first"
Date:
Our family stayed here between 21/04/2012 until the 9/05/2012. I must say that i would not stay anywhere else but here. The staff are so friendly and only to willing to help you with what ever you...

4/5

Very Good

Second Stay at Horizon Beach Patong
Date:
Stayed here last October and returned 22/04/12 for 13 nights.Stay was just as good as before.I have read the latest reviews and am very surprised at the things I am reading.On arrival we were all...

3/5

Average

We enjoyed our stay at Horizon Beach Resort, Patong Beach
Date:
In reading the recent reviews about this resort we were surprised to see such negative comments. We booked through a travel agent and upgraded to a deluxe room at minimal extra cost, and everything...      

2/5

Poor

Not what we expected .....
Date:
We were advised that this hotel was one of the best ! Wrong ... When we arrived we were greeted by a lady who was so not interested in booking us in. However the bag boy was so friendly who took us...

1/5

Terrible

Among the worlds worst Treatment of Foreigners and Thais
Date:
I travel extensively for business and pleasure. I have been to Phuket 12 times over the last 10 years. I am a property owner in Bangkok and not unfamiliar with Thai culture. Normally we stay in Kata...

1/5

Terrible

Booking scam
Date:
Trying to book for 2, a superior room with breakfast for 3 days through the Agoda website. "Flash deal, best seller - limited supply" for AU$72. "special rate non-refundable". SURE Some times during...

3/5

Average

rooms smelt of cigarette smoke
Date:
very nice staff but stayed 4 nights double room smelled badly of cigarette smoke, told reception they said they were aware of the problem and said they would put some incense in the room, next day...

4/5

Very Good

Great hotel
Date:
Stayed from 20-3-12 to 25-3-12. We had a wonderful experience. location v good. staff v polite n courteous. amazing experience. value for money....

4/5

Very Good

Excellent Location,Price and Service
Date:
Quaint hotel located next to Holiday Inn and nestle away from the main road by shops. Not too noisy and your room is close to the swimming pools which there is 2. One has a swim up bar the other had a...

5/5

Excellent

Beautiful people, a wonderful experience
Date:
From the moment we arrived the service was outstanding, the staff genuine and friendly and very very helpful. Nothing was ever to much problem. Our room was clean and well serviced, The buffet...

3/5

Average

My stay there some years back
Date:
We ejoyed our stay there although we ask to be upgaded as there was some trouble with our rooms,Its in great location and the breakfast was alright . I think the best thing was the other people at...

2/5

Poor

Try to avoid
Date:
We styed here before and after our transfer to phi phi. On the first night we were given a free upgrade, the room was huge with a fully fitted kitchen and overall was very nice, clean etc the bathroom...

4/5

Very Good

LOCATION LOCATION LOCATION
Date:
if you are after a hotel that is clean, good value for money, friendly staff, and nothing too fancy but enough to sleep in at night and have a clean shower and want to be in the heart of Patong this...

3/5

Average

An average hotel in the middle of grimy Patong
Date:
This is an average hotel in the middle of grimy Patong - nothing more, nothing less. On the positive side: the pools are nicely located and clean; the staff are friendly and helpful; if you are...

4/5

Very Good

family hotel
Date:
İf you are interested in Phuket you can stay in Horizon.. its close to the Patong's pub's street and very close to beach.. İf you are visiting with your family dont think twice... it has a small...

5/5

Excellent

Awesome holiday!
Date:
My daughter and I had the perfect holiday. We stayed at this hotel for 17 days. (January 2012) The staff were so friendly and helpful. The daily buffet breakfast was amazing, with a great variety of...   

4/5

Very Good

Hotel on less than 2 minutes walk from beach and 5-10 minutes from Bangla Road.
Date:
We stay with our group in family rooms. The hotel is maybe not very new, but it`s ok comparing the price. The biggest advantage in my opinion is location. It`s between the first and second line and...

4/5

Very Good

Stayed twice and would stay again
Date:
We stayed here in 2007 and then took a group of friends back in March 2009. Rooms were good. We were upgraded to family suite 1st time which was awesome and spacious. 2nd time in standard room which...

3/5

Average

Not the best place, but it's ok
Date:
Stayed here in Nov 2010, we only stayed 2 nights here. We chose this place mainly for the location as we had a friends wedding to attend. We chose to stay elsewhere for the remaining of our...

1/5

Terrible

Who is writing the great reviews?
Date:
Someone from the hotel must be writing the great reviews. This place was a dump! When was the last time you checked into a hotel and they gave you a key instead of a card? Went to get water for the...

1/5

Terrible

awful dirty rooms and rip-off staff and management
Date:
utterly terrible. avoid like the plague. stayed in summer 2011 based on reviews i read here, but could not believe the disparity tween reviews and actual fact.feel vindicated now with the recent...

3/5

Average

Definitely a budget hotel..Have to complain if you do not get what you paid for.
Date:
I am writing this report as I sit in the lobby of hotel. I booked this hotel through Asia Rooms after reading reports on this site. I paid extra for a Delux room as Asia Rooms stated that this...

4/5

Very Good

Great Hotel
Date:
We stayed in Horizon Patong from 2nd till 12th of December. The hotel is situated in the centre of the Patong. From one side just across the road there is a beautiful beach and from other side city...

4/5

Very Good

Good value for Money.Pay more you'll get more
Date:
I stayed here in October 2011.Upon arrival they asked for a deposit(everyonr does this now ,so get used to it)Had no problem of getting my deposi back as just just credited it back against my...

1/5

Terrible

Check-in scam
Date:
I booked to stay at this hotel on Agoda. At check-in they tried to charge me double as I had not specified that my girlfriend was staying as well (this was only two people in a King room!). After...

2/5

Poor

Not good value
Date:
This hotel is aging and in desperate need of renovation. The rooms are very basic and we had a constant problem with ants the whole time we were there. I have stayed in nicer rooms for under 1000 baht...

5/5

Excellent

Great place to stay
Date:
my husband and i spent 10 day at the Horizon patong The buffet breakfast was really good with differant foods to choose from each day.. Pools were great and staff could not have been more helpful. we...

5/5

Excellent

Very nice across from the beach!
Date:
stayed here a year ago (2010-2011) thought it was very nice after a bad experience with a previous hotel. Buffet breakfast was amazing, rooms were clean and were cleaned everyday, no bad smells,very...

1/5

Terrible

Older property, staff not proud, hygiene a major issue.
Date:
We were due to stay here in August 2011, booked well in advance based upon Trip Advisor reviews. Having Previously stayed at Sunset Beach Resort, we thought a more central location would be good....

4/5

Very Good

Great location
Date:
This was our first trip to Thailand and our experience at Horizon Patong was great. We got there very late at night and the staff were very friendly and our rooms were spacious, clean and quiet. The...

3/5

Average

Budget hotel at very good location
Date:
The Horizon Patong is a budget hotel and the amenities/ambience etc is to match. It is very well located, just across Patong Beach and a short walk from Jung Ceylon mall & restaurents etc. Vehicular...

1/5

Terrible

Well deserved one star resort in Patong...
Date:
I have never given 1 star to any hotel before, but this one deserved it big time. The poor experience began at check-in. We were told they ran out of superior rooms and so we get to be upgraded for...

4/5

Very Good

Central and value for money.
Date:
We found the resort to be well placed - close to the beach and shopping and with a group of 6 ranging from 75 down to 11 years of age there was lots for everyone to do. The staff were very helpful...

3/5

Average

Bit Tired and customer service needs improving
Date:
Have stayed here 5 years ago and I think that they are using the same towel and have not done any maintenance on the place in all that time. It is nice and central to Patong and quiet, well apart...

4/5

Very Good

Value for money
Date:
Weve stayed here three times now and dont agree with any of the bad reviews written about it.the only small gripe we have is the provision of beach towels.they should be available daily at the pool...

4/5

Very Good

Were coming back!!!!
Date:
Our extended family including both teenagers & young kids just got back from our 7 day stay at this hotel...stayed from 19-26th nov. Having stayed at both the Holiday Inn & Patong Merlin on previous...

5/5

Excellent

2nd Time Even Better!
Date:
This is the second time I stayed here in 4 months. I thought that this time around was even better. The staff was wonderful and very accommodating as well as helpful. The food was once again AMAZING...

4/5

Very Good

Value for money
Date:
We travelled as a family 2 adults, 2 children (6yrs, 4yrs). We stay at 5

3/5

Average

good value
Date:
We stayed at this hotel for 18 nights in September, it was our second stay. We noticed a few improvements this time, the main one being the improvement in the attitudes of the reception staff. All of...

4/5

Very Good

Watch the Charges When you check out
Date:
We had a great time here as we booked a family room. So close to everything and the staff were really nice and helpful especially the Thai staff. I refused to pay the bond required at checkin as my...

4/5

Very Good

great holiday with kids
Date:
this hotel offers great value for money. but be warned they have a tally of everything in your room even the towels, you will be charged if anything missing or broken. as with other reviews I stayed...

1/5

Terrible

bad choice
Date:
This is a shabbey & dirty looking hotel in desperate need of a complete overhall. I agree with 3 other couples staying at this hotel in october,2011 that they would never return to this hotel.

3/5

Average

Cheap, good location, terrible resort music
Date:
We stayed here for the last night of our 9 night Phuket and Phi Phi vacation. We moved to Horizon Patong from it's sister hotel Horizon Karon Beach because we found that Karon was too quite for us and...

4/5

Very Good

john mercers review,Bravo Zulu
Date:
Arrived 26/09/2011 departed 17/10/2011. We had a deluxe room second floor overlooking the pool, we had a great spot. The room was just as good as any of the other hotels room we have stayed at the...

2/5

Poor

FAMILY ROOM
Date:
We have a family room at this hotel and despite booking 5 months ahead we received the worst family room in the resort. It was nothing like the photo on the internet which was a room with a queen and...

5/5

Excellent

A pleasure to stay at this Resort.
Date:
Always polite, friendly, clean and available. My kids and i enjoyed our time here immensely. We will return to this hotel.

2/5

Poor

Two mistakes I have made, staying here twice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date:
Hotel itself is ok, entrance is nice and well presented. Rooms aren't as nice as they could be, a little dated, but they are comfortable and clean. Buffet breakfast is below average, don't get...

4/5

Very Good

A lovely stay
Date:
The staff were excellent - really helpful and friendly. The pools were lovely, although there were a limited number of lounges relative to the number of guests. You need to get in early. The room was...

4/5

Very Good

Holiday
Date:
Found the staff very helpful. very central location to everything. We only found that a lot of families go their and the pool is crowded in the front one. Breakfast is very nice and service is good. ...

5/5

Excellent

Great Stay
Date:
Hotel and Staff were excellent. Breakfasts were good as was the pools. My only complaint was the bed matress was very hard. There was good atmosphere around the Resort and very close to the hustle and...

4/5

Very Good

great location
Date:
not the newest hotel in patong. our room was clean, the beach across the road and the ever present full breakfast who could complain. with everything else at hand, laundry, tour organiser and what...

4/5

Very Good

Good Central Hotel
Date:
This is my 10th visit to Phuket and my first to Horizon Patong Beach. I normally stay in surrounding hotels in a 2 min walking distance of the Horizon but decided to try this hotel as an alternate...

4/5

Very Good

good place to stay
Date:
staff all were very friendly @ helpful breakfast was a very pleasant meal every morning thanks to wonderful staff special thanks to nan always smiling @happy rooms superior groundfloor close to pool...

1/5

Terrible

moldy, damp, loud, drab. A 'resort' I won't be returning to!
Date:
When as got there I was told my reservation that my travel agent had made was received and confirmed but they didn't have a room for us. so they told us they would upgrade us to their other resort...

4/5

Very Good

exellent position in town
Date:
this hotel is clean and comfy and in a very good location , the staff are very helpful and friendly and the buffet breakfast is very nice , the rooms are nice and clean however the only bad thing i...

4/5

Very Good

Great for resting
Date:
The resort provides a quite restful environment, pleasent and helpful staff, great facilities, close to the beach. Swiming pools (2) were spotless and restful. Only drawback would be for wheelchair or...

1/5

Terrible

we loved it and will be back next year
Date:
The location was good the room were very good the service was excellent and the location from the beach about 150 metres

5/5

Excellent

Great Hotel, Great Location
Date:
I stayed with a girl friend and we were very happy with the hotel. We had a room directly outside the pool, and at first thought it might be too noisy, but it wasn't. A few steps from our door we were...

4/5

Very Good

it was great . i like to go back when i wil go to thailand
Date:
staff was friendly and helpful, hotel is located near beach, no noise so i feel relaxed on my holidays at Horizon Patong Beach Resort & Spa facilities are good

5/5

Excellent

We did Love It and we will be back
Date:
We have just returned from our second trip to Phuket, this time staying at the Horizon Beach Resort Patong from the 13/08/2011 to 21/08/2011.It has it all,close enough to the action but far enough...

4/5

Very Good

Amazing holiday! Great service and great location
Date:
Horizon Patong Resort was an amazing holiday for my boyfriend and I, it was our first overseas holiday and we were shocked at how friendly and helpful everyone at Horizon Patong Resort was. We were...

3/5

Average

I thought it was great, would definitely go back
Date:
Great location, you are in the heart of things as well as being away from the brunt of it all. It's not to far away to walk to the local shopping center, approx 10 min walk, tuk tuk is also and...

5/5

Excellent

location service best customer service by all ur staff from cleaners to mangement best i ever experiaced thank you.
Date:
thank.s for best experiance i ever had and i stayed in a lot of hotels thank you again

5/5

Excellent

We loved it and we'll be back
Date:
We stayed eight wonderful nights / nine days at this resort.On arrival we were greeted warmly and given a welcome drink. We also received an upgrade to a deluxe room and late checkout at no extra...

1/5

Terrible

Wrestling arena
Date:
I hated Phuket because of this hotel, I travel a lot but haven't seen anything worse than this. The guy at the reception disk wanted to start a fight with me, he told me lets go outside and fight one...

4/5

Very Good

Great Location...good price!
Date:
My best friend and I stayed here last November after arriving in Phuket with no accommodation booked for a 2 night stay. We weren't after anything too fancy, just something affordable, clean and close...  

5/5

Excellent

Can Definately Recommend this Hotel!"
Date:
We stayed for school holidays in a family room. It was HUGE ! It has a kitchenette, big fridge, microwave, toaster and kettle... not that we used them much! The rooms were spotless and beds...

5/5

Excellent

We will be back
Date:
Had a fantastic time staff were really freindly & helpful, had a great time doing the cooking class , we will be back and recommend Horizon to other people.. Thanks heaps  

4/5

Very Good

Top location for families with teenagers!!!!
Date:
Travelled with another family - included 2 teenage girls 16 and one 19yo. Asked for three family rooms 1st floor - got two on ground 1 on 1st - no real issue although room 1191 has no kitchen. Girls...

4/5

Very Good

fantastic and will definitely go back!
Date:
We stayed here for the first time and were so happy with everything. The resort is very well maintained. The staff are lovely and the position is perfect. You can get where you need to be on foot -...

2/5

Poor

Loud and overrated!
Date:
We stayed here for 3 nights after reading great reviews but were very disappointed. We were in room 104, we had REALLY noisy air con and also had to put up with them setting very noisily for breakfast...

2/5

Poor

Watch out for the towel sting at the end
Date:
The hotel breakfast staff were very friendly and helpful and the rooms were good. Location also good. The stay was overall nice until the last day when they charged us 700B for hand towels that we...

5/5

Excellent

The best breakfast
Date:
This is a very good hotel. beds where soft but firm . ( many hotels have hard beds )Very big breakfast. Everything you can think of.. The girls will walk around offering fresh coffee and tea . 2...

5/5

Excellent

Great value hotel
Date:
Me and my wife upgraded for A few extra pounds from there sister hotel and we can honestly say we thought they had got it wrong!Great location, huge rooms, 2 swimming pools, decent breakfast and...

5/5

Excellent

Look to the Horizon to find Paradise
Date:
My family and I have been to Phuket three times and without a doubt our stay at the Horizon Patong Beach was the best. It is very close to markets, the beach,Bangla Road and the major shopping...

4/5

Very Good

Hot and sweaty in Phuket
Date:
Our stay was just magic. We were able to upgrade from the Patong Beach Lodge for a few dollar more. We were treated just like very special guest. Though the stairs after a long night out were a bit...

4/5

Very Good

Horizon a hidden gem. Central to it all
Date:
The Horizon is a hidden gem nestled between the front ( beach road ) and rear road at Patong Beach. A 2 min walk to the beach a 5 min walk to Bangala Road past many of the hawker stall sellers....

1/5

Terrible

no no no
Date:
on arrival the air con did not work, they fixed it 2 days later the air con did not work. it had to be re wired for the next 9 days the toilet would not drain away so we had to use the other toilets...

5/5

Excellent

Great location and value for money
Date:
Service was great, couldn't ask for better. The connecting rooms we had were large with balcony, good size bathroom with separate shower and bath. Location is only about 500 metres from Patong...

3/5

Average

Wish it worked out better
Date:
We arrived only to be told that they had over booked. Unimpressed but what can you do, they shipped us off "just down the road" to their sister resort at Karon. Just down the road ended up about half...

4/5

Very Good

THANK YOU FOR A LOVLEY HOLIDAY
Date:
We just came back yesterday from having two wounderful weeks at this hotel, the service was excellent, location of this hotel is good on way to the beach and the other to the markets what more could... 

5/5

Excellent

Very friendly, great for families
Date:
This hotel is great for families. Very friendly and helpful staff. Rooms where a good size, facilities good. Breakfast was varied on the buffet each morning and very good quality. only compaint...

5/5

Excellent

HOME AWAY FROM HOME
Date:
I Have stayed at the Horizon hotel 3 times, with family, friends and my partner, i will continue to go there becasue of this hotel, its a hidden Gem in the middle of Patong close to everything you...

3/5

Average

BE CAREFUL ABOUT THIS HOTEL, TERRIBLE EXPERIENCE
Date:
We had stayed this hotel for 6 days on last November. During our stay, we thought that's a great hotel. ıts location is good, close to the beach and leisure, staff were very friendly and helpful. ...

3/5

Average

Good location, no seaview
Date:
Location of this hotel is good. I stayed in deluxe room which was spacious and clean. One complain I have is that they don't have electronic safe box in the room which is pretty common these days even...  

5/5

Excellent

Fantastic
Date:
We have been to Patong 7 times previous to this stay. We always stayed at the Patong Merlin or Ban Thai - decided to try the Horizon and was not disappointed. We stayed in the deluxe room - ground...

5/5

Excellent

THE BEST WOULD STAY AT NO OTHER PLACE
Date:
It was the first time for our children (10yr & 7yr old).We stayed in room 2292 & 2293 interconnecting rooms with kitchen,fridge the lot all i can say is WOW!!! We are going back in June with the kids...

4/5

Very Good

LOVED IT!
Date:
We stayed here for 11 days in Oct 2010 with a 10 month old baby, 6 year old and 8 year old and was very worried after reading all the reviews but I loved every bit of it. The family rooms a great and...

3/5

Average

Hmmmmmmm, probably not
Date:
I stayed at the horizon patong for 10 days with two other friends in May this year. We each had a room booked as we dont like listening to each other snore. This may have been the reason for the...

5/5

Excellent

love love love!
Date:
This hotel was amazing. It was hidden away and cheap and the staff were some of the best I've found anywhere! While the rooms weren't the best I've ever seen, they were clean and comfortable and the...

5/5

Excellent

Loved It.
Date:
The hotel was wonderful. We stayed in a family room and it was so big that the kids could do laps. You have a little stove not that we used it kitchen and big fridge with lots of cupboards, two big...  

5/5

Excellent

Little Gem in Patong.
Date:
Great hotel, in excellent location across from beach and watersports. The Horizon is not a big hotel and so the staff know you and you feel special. Beautiful rooms in tropical surroundings. 20 mins...

4/5

Very Good

Fantastic location
Date:
Stayed in a superior room with my teenage daughter. Great size and we each had a double bed. Fantasticly large and very clean pools x 2, one with a swim up bar. Staff are very friendly. All...

5/5

Excellent

good value for money will go back next year
Date:
went with family & friends, good facilities, friendlly staff, close to shops & beach . will go back. would have been nice if there was a DVD player in room to check DVD'S purchased off street.

4/5

Very Good

Good Location
Date:
Great location, close to the beach and shops. Friendly staff. Restaurants at the hotel were great.

4/5

Very Good

LOCATION LOCATION LOCATION
Date:
In terms of value for money, you definetely get your value. Location was the best, easy walk to the Beach, O Tops (bar huts) all the bars (aussie bar/lotus) on Bangla Road. Not far to go on any of the...   

4/5

Very Good

Great Place!
Date:
Great place to stay in Patong Beach, Phuket. Very close to the beach and central to the markets and main streets. Short taxi drives to other towns around Phuket. Very clean friendly and the breakfasts...

4/5

Very Good

Good location
Date:
Nice place and great location. The pool and bar area is nice. Staff were pleasant but not out of this world

3/5

Average

Great
Date:
I am very late with this review but with the bagging this place cops sometimes i thought i would put my opinion forward. We stayed in a family room wich was well equiped and had 2 queen size beds....

5/5

Excellent

Excellent, well priced, close to EVERYTHING!
Date:
Just returned after a 13 night stay at the Horizon Patong. Shopping, bars, restaurants etc are at your doorstep, the staff are excellent & friendly...the room was clean & everything was in working...

1/5

Terrible

Wouldn't recommend it for any reason
Date:
We found that the reception staff had a don't care attitude towards us. It was our first time travelling as a family overseas and didn't realise that they photocopy your passport and take your visa...

4/5

Very Good

Going Back for Seconds
Date:
I stayed at the Horizon in October 2008 with my aunt and cousin. The hotel was close to everything, Bangla Road and right across from the beach. Loved the buffet breakfast which is included in the...

2/5

Poor

This Hotel was the biggest disappointment of my trip!!
Date:
Me and My sister stayed at Horizon Patong Beach Resort and Spa for two nights following our Laguna Beach Holiday Club Resort stay, for some time in Patong.We booked a surperior room about 6 months...

4/5

Very Good

Our second visit to the Horizon and we are getting ready for our
Date:
We first stayed at the Horizon in May 2009 and returned in September 2009. We found our room clean but basic. The service was excellent on both visits. On our return visit we were welcomed with a...   

3/5

Average

Great location.
Date:
We stayed at the Horizon Patong for 13 nights for Christmas and New Year 2009/10. When we arrived we were quickly checked in so good start. Our room was directly opposite the indian restaurant (also...

5/5

Excellent

Super middle class hotel in the midst of Patong city
Date:
We were 2 adults staying in Patong for the first time an did not know what to expect. We were very happy that we've chosen this hotel. If you're looking for a quiet place to stay in the centre of a...

3/5

Average

Location
Date:
Right in Patong, next to Holiday Inn, only a few blocks from Bangla Rd.

5/5

Excellent

Great Family Hotel on Patong Beach
Date:
Very comfortable Family room with two kingsize beds, one crib, fully funtional kitchen and walking distance from Patong Beach. Breakfast was very relaxed and with variety. Spa was superb and didn't...

4/5

Very Good

Will definitely return to the Horizon
Date:
After a night in an unpleasant hotel the night before, and the fact that our taxi driver had no idea where this hotel was, I was very nervous and expecting the worst. I was very pleasantly surprised....

3/5

Average

Mostly good but heard from other guests that all rooms are not cr
Date:
The Horizon Patong was fairly good for me. It is just across the street from Patong Beach and is nearby all good shopping, cafe's etc. I thought the hotel was nice and the service was pretty good...

3/5

Average

Blocked toilets & smelly drains
Date:
The hotel staff do all they can if you get the right one's, we had a first floor room and the toilet was always blocked, when the room below us used there toilet whatever they did would come up into... 

4/5

Very Good

ideal location for families, in the heart of patong across from b
Date:
We enjoyed our stay at the Horizon Patong beach. It was comfortable and in a convienent location. The day spa was excellent value and well worth the cost. Breakfast was included and most dishes were...

4/5

Very Good

Great Staff and great location
Date:
we atayed here for 7 days and loved it. we stayed in the family room which was HUGE. our bathroom had one bath/shower and also a seperate shower. our room had 2 queen beds they were a bit firm but...

1/5

Terrible

Stay away from this hotel
Date:
Stayed at Horizon Patong from 19th to 22th Oct , one of the worst hotel that I have came across. Air-con were very noisy , old furnishing and unclean room. The housekeeper skipped the cleaning on 21st...

4/5

Very Good

Fantastic location, Friendly Staff, Great for kids
Date:
We stayed at the Horizon for 12 nights with 4 adults and 2 young children in adjoining Family Suites (not interconnecting) on the second floor. The rooms were large with 2 Queen beds and enough room...

4/5

Very Good

Great location, friendly staff, satisfactory rooms.
Date:
We recently stayed for 9 nights at the Horizon Beach Resort Patong. We wanted a middle of the road resort - somewhere clean and comfortable to sleep, a good pool, airconditioned, safety deposit box in...

4/5

Very Good

great location
Date:
The great thing about this hotel is the location! The not so great include mouldy showers and the basic breakfast a bit boring. Kids club was excellent, and staff always very friendly. I would...

1/5

Terrible

sewer-smell put us off
Date:
Please don't stay here. It is so old and not maintained. We had booked two superior rooms for me, my husband and two children (Interconnecting requested) However, when we arrived the only rooms they...

3/5

Average

Adequate.......don't expect too much.
Date:
I stayed at the horizon with my parents + two children in interconnecting rooms which were close to the dining area. The rooms were dark and dingy ( poor natural light and dim electrical lights). The...

4/5

Very Good

good hotel
Date:
i stayed here in april with 3 mates on a golfing holiday. for us this hotel was great!! walking distance to everything and close to some great golf courses. the rooms where fine,although the shower...

1/5

Terrible

Please Dont stay here
Date:
The only decent thing about this hotel is its proximity to the beach. Thats it. The hotel is old, and unmaintained. There is mould on the ceilings of the bathroom and in the baths. Paint is falling...

3/5

Average

Excellent Hotel which cater's for all your needs
Date:
I have read the reviews from other guests before travelling to Patong, as i have been there many times i have never stayed at the Horizion. Very happy with all aspects of the hotel. Just on a note of...

5/5

Excellent

Very good choice
Date:
We were in this hotel 7 nights. The hotel is excellent, with 2 pools,excellent rooms and service. Breakfasts were very good. Location about 50 m from the beach. We have choosen some hotel in Phuket...

5/5

Excellent

Great Value for Money, extremely friendly staff
Date:
This was our first venture to Asia. As a 3 1/2 star hotel our expectations were not too high, although reviews from this site indicated that there were lots of pluses. We were not disappointed. We...

5/5

Excellent

Really good
Date:
Great place to stay in Patong. Really close to dinning (so much to choose from, for any price range) and shopping (markets and proper shopping malls) but inside you still feel secluded. It's not a...