Phuket Hotels in Surin Beach

Follow
Twitter
Facebook
Google+

Twinpalms Phuket Reviews

   

Twinpalms Phuket
shadow

Reviews of Twinpalms Phuket

270

Hotel
Reviews

Hotel Reviews

Read all 270 reviews and thoughts (average: 4.59 out of 5) on the Twinpalms Phuket before you book online.

5/5    Score based on 270 reviews

5/5 =
Excellent
74%
4/5 =
Very Good
16%
3/5 =
Average
6%
2/5 =
Poor
2%
1/5 =
Terrible
2%
5/5

Excellent

A-mazing
Date:
One of the loveliest hotels I have stayed in in the world. Had a ground floor room with direct access to the plunge pool which joins the main pools. Great having a ceiling fan rather as i hate AC....

5/5

Excellent

Stop looking, Stay here
Date:
We had never been to Thailand before and wanted to spend a week in quiet luxury to recharge our batteries. This hotel was everything that we wanted. It was absolutely beautiful.The staff were amazing,...

5/5

Excellent

A welcome return to the location of my son's wedding
Date:
My son married at the Twin Palms 2 years ago and as Surin is my favourite beach on Phuket my husband booked a few days there to celebrate my birthday. Beautiful resort with very pleasant, helpful...

5/5

Excellent

Best hotel in Phuket
Date:
This was a very classy resort with some really contemporary features. While on our honeymoon we stayed only one night, something I wish I could change. However we did make the most of our time. The...

5/5

Excellent

Amazing Resort
Date:
I can't fault this resort. It was perfect for our honeymoon. Having never been to Phuket/Thailand my wife and I were hesitant about staying here as all our friends recommended resorts in Patong. We...

5/5

Excellent

Excellent resort
Date:
Nothing negative to say about this resort. If you are however looking for the Phuket shopping or party scene this is not the place to come to - or be prepared to take a taxi to where the action...

5/5

Excellent

NICE RESORT
Date:
We had a great time in this resort,the staff here was very attentive everyday we would spend time with them to learn new new thai word a very good experience. Our room was big, spacious and very...

5/5

Excellent

the highlight of wonderful holiday
Date:
The hotel service, property, food and the enviroment were much better than my expectation. Friend and me stayed in the penthouse which provided us with absolute high privacy and quietness. We enjoyed...

5/5

Excellent

Twin Palms Phuket= TPP= Totally Perfect Phuket
Date:
All our family have stayed here some many times in various rooms. We were reticent as veteran frequent business and holiday travellers to burst the bubble but decided to try anyway. What a knockout!...

5/5

Excellent

Paradise lost & found
Date:
This is my first visit to Phuket & what an introduction!TP delivers big time,the staff are wonderful without being intrusive,loving the location & relaxing has become a priority in this Garden of...

5/5

Excellent

Luxury
Date:
This hotel was the perfect was to wind down and enjoy the beautiful beaches of Thailand. Hotel/rooms: Twinpalms is lovely. Chic and modern...a large pool runs most of the length of the hotel. We...

5/5

Excellent

You Will Never Want To Leave
Date:
We booked this hotel on a friends recommendation whist traveling around Thailand and was amazed on arrival. It was total luxury and to top it all we were given a free upgrade to a penthouse at no...

5/5

Excellent

Amazing Place! One of the best places I have visited!
Date:
We spent New Years Eve 2012 at this beautiful hotel! It is simple, elegant and classy! Perfect with family, friends or couples! The New Years Eve experience was the highlight of the trip - their...

4/5

Very Good

Relaxed ambient atmosphere
Date:
We stayed here for one week and have enjoyed the experience. Friendly staff and a good pool to relax around or to do laps in. The rooms as spacious and the bed is huge(super king). The television is a...

2/5

Poor

Disappointed, expected 5 star, got Holiday Inn
Date:
We spent 5 nights here, expecting a relaxing finish to a 2 week Thailand tour. I was very disappointed. It was billed as 5 star, catering to adults. I found none of the attention to detail or quality...

4/5

Very Good

Nice property but much larger than anticipated
Date:
This is an attractive hotel, and like most accomodations on Phuket, it is across the ring road, i. e. you need to walk a few hundred yards from the property, across the road, to reach the ocean. ...

4/5

Very Good

Relaxing place.
Date:
Loved the beach and the tranquility of this resort. The massages are nice and not expensive. Good meals and lovely pool. All the staff are friendly and ake you feel welcome. We really unwound...

4/5

Very Good

Very good hotel but not enough sunbeds at the swimming pool
Date:
Begin December, we stayed five nights at Twin Palms in a Grand Deluxe Palm Room. At Phuket airport, we took a taxi and paid 550 baths. Otherwise, the hotel has a limousine service for 1 500 baths/a...

4/5

Very Good

A really Nice Hotel in Surin Beach
Date:
We Stayed at Twinpalms for 10 days. We where upgraded to Duplex pool suite. That was a really Nice room. The Suites in the Hotel had a 24 butler service if you should need something. The Beach "Catch...

3/5

Average

Bad service
Date:
I booked a spa day as an outside guest at The Palm Spa. We arrived 30 minutes early and say by the pool area to wait around, one of the staff was so rude to us. Saying we couldn't sit by the pool... 

5/5

Excellent

Beautiful resort, highly recommend
Date:
This resort is beautiful and located in a very relaxing location on Phuket. The property is gorgeous and well kept. We enjoyed both the pool and the beach during our stay. The pool was never full and...

4/5

Very Good

fashionable hotel
Date:
This is a rather chic hotel with beautiful and spacious rooms, nicely located but a bit on the expensive side. Breakfast was very good but lunch and dinner at the hotel's restaurant are definitely...    

4/5

Very Good

Once is enough
Date:
Pros 1. Very unique middle range resort with suitable rooms, not so crowded. You can enjoy ur own spaces 2. Stylish room and decoration. 3. Warm greeting from pick-up and drive-away while my stay....  

5/5

Excellent

Beautiful, tranquil resort - highly recommended
Date:
This is a hotel in a gorgeous location for a relaxing stay. Check-in was beautifully stage managed, with cocktails offered while our details were registered and bags transferred to our room. The whole...

3/5

Average

we could not see what others have
Date:
there is no privacy, any body can se what is happening in your room from the outside. Having said that it is a well made property. However it is away from the beach, the Catch Club is not everybody's...

5/5

Excellent

great resort
Date:
Such a great place to go to and holiday with the family or couples,the staff are so helpfull and the rooms are so clean and big. Meals are fresh and well presented were ever we ate breakfast is to die...   

4/5

Very Good

Very nice hotel with a few idiosyncrasies...
Date:
Upon first arriving, I thought the hotel was gorgeous (and it is). I was thrilled with our choice to stay here. Quickly though, a series of hiccups made me wonder... To be fair, none of these...

1/5

Terrible

Worst stay of my life
Date:
After checking in with their exceptionally rude front desk staff we found the room to be no where near the level we expected, I wouldn't give this resort 2

5/5

Excellent

Great Hotel
Date:
Just came back from a great weekend ,Grande Palm rooms are spacious ,Catch beach club is a must ,the team are attentive and fun . Hope the new breakfast cocept works as got off to a slow start on day...

4/5

Very Good

Beautiful!
Date:
We stayed at Twinpalms for one week in October 2012. We booked a deal with a Groupon Voucher so we weren't sure what to expect but we were very glad we did! The hotel is modern and built around...  

5/5

Excellent

Beautiful and relaxing
Date:
We have just spent a luxurious 6 nights in the Twinpalms in a huge three floored suite with its own sundeck and rooftop pool, perfect for that cooling dip at the end of the evening! The rooms were...

4/5

Very Good

Gorgeous pool and room, close to the beach
Date:
We stayed at the Twinpalms for 4 nights in November and had a positive experience. The rooms were gorgeous - soft sheets, modern design, lots of space. Our room overlooked the pool and had a nice...

5/5

Excellent

My Phuket asulum
Date:
My first visit to TP was in 2005, i guess. They made a great job during these years. This is one and only hotel i will stay in Phuket. Negative reviews? - I have no idea, what people talking about....

5/5

Excellent

Quality Resort
Date:
I stayed here in August 2011 for 3 nights after travelling around Thailand for 3 weeks. It was the last stop on the trip and just perfect for a few days chilling out! I would describe the Resort...

5/5

Excellent

Pretty close to perfect
Date:
We spent 9 nights in a beautifully appointed deluxe poolside room. Though not huge, the rooms are well designed with plenty of natural light, glass walled showers, his and hers separate sinks &...

1/5

Terrible

Very disappointing
Date:
I stayed here for 4 nights in Nov 2012. My friend and I shared a pool suite. I found the staff with the exception of Mame and our driver, rude and non professional. I have stayed at many of the finest...

5/5

Excellent

"Superb"
Date:
We couldn't have chosen a fabulous place such as Twinpalms for our honeymoon stay!!The location was superb.Staff were friendly.At night the place was transformed into a romantic wonderland..Oh I wish...

5/5

Excellent

Beautiful resort - lovely holiday!!!
Date:
Our stay at Twinpalms Phuket resort was lovely! All staff were friendly, helpful and very kind to us all (family with a four year old child). Our room (the penthouse) was superb (very clean,...        

5/5

Excellent

Great place to stay
Date:
This Hotel has good access to the beach - only 1 minute walk . The rooms are spacious and the staff were polite . The restuarant on the beach 'Catch club' was serving us great food for lunch and...

5/5

Excellent

Awesome
Date:
Not only for being placed in the most kind country in the world, not only por the surroundings and the beautiful and quit beach. Twin Palms has something different and magic. The soft lights at night,...

5/5

Excellent

Peacefull , mind relaxing, lovely
Date:
We stayed there for a week after staying in patong previous two times and me and my husband loved it. Great friendly ppl, great service. We booked a couple of tours through the library at the...

5/5

Excellent

Location, Location, Location
Date:
Stayed in the above in May with my 83 year old mother. As usual we were greeted in such warm, friendly Thai hospitality. My mother has mobility issues and lots of stairs or uneven grounds can be...

5/5

Excellent

Twinpalms Phuket
Date:
My partner & I just got back from staying at this wonderful hotel. The hotel and service was just great. They could not do enough for you. The bed & pillows were very comfortable. The pressure in the... 

5/5

Excellent

Nice hotel to escape from crowded patong
Date:
Recommended by our travel agent and found it very relaxing there , totally dofferent from patong hotel. Excellent service n warm welcome arrangement ! If they could provide airport shuttle bus to...

5/5

Excellent

Made every other hotel look bad
Date:
If you have no time for a long-winded review, I'm just gonna say it - Twinpalms Phuket is one of the best hotels I've stayed in. Maybe not the most expensive, but definitely one of the best. BOOK IT....

5/5

Excellent

Relaxing
Date:
We went for ten days to Phuket to relax and so didn't want to stay in Patong. The Twinpalms in Surin Beach was perfect for that. The hotel was very comfortable and convenient with its own access to...

5/5

Excellent

stunning resort
Date:
Our 2nd time at Twin Palms, a beautiful small resort. Staff very helpfull in every way. Catch Beach Club was also fabulous just a short walk from the resort.. The food devine. There is an array of...

5/5

Excellent

We are living in heaven!
Date:
A great hotel we were upgraded to the penthouse suite with pool as were were celebrating our honeymoon! The room is perfect! I was thrilled they even had a nespresso cappuccino machine in kitchen as I...

5/5

Excellent

Loved it.
Date:
We actually stayed at Twinpalms at the start of the year, but must have been far too blissed out on return to put into words our experience. We loved the place. It was so relaxing and luxurious and...

5/5

Excellent

A dream come through
Date:
Twinpalms Phuke is a dream come through. Perfection on all levels. Just one wish: to teturn as soon as possible. We had a room with a private pool and the difference in rates is small and it really...

4/5

Very Good

Good Hotel, starting to get a few rough edges
Date:
Recently stayed at Twin Palms again after about a 3 year hiatus. We were mostly happy to stay again and the quality of the accommodation remains great. We stayed in one of the penthouse...

5/5

Excellent

Superb hotel
Date:
Stayed for three nights here with my family in July 2012. Superb experience all round. Staff were courteous, attentive but discreet, rooms were stylish, spacious and comfortable and the food was...

5/5

Excellent

Best hotel in Phuket
Date:
This hotel is wonderful ! We stay one week in September with my family and we love it. Great room, nice swimming pool and excellent service. The breakfast is delicious but the restaurant is quite...         

5/5

Excellent

"What a month"
Date:
This is the second time my wife and I have stayed at Twin Palms for the month of August. As previously we rented the same Roof Top Pool Penthouse . We were meet at the airport by their warm and...

5/5

Excellent

OOHHH YEAHHH !!!!!
Date:
Just returned from 10 nights in the beautiful Twinpalms resort at Surin Beach. To begin we had the ultimate uprade staying in one of the Penthouses. This is the way to holiday if you want to...                     

5/5

Excellent

Great place to stay
Date:
My wife and I came as a result of a recommendation of my son and his partner. We booked for 10 days and wished we could have stayed longer. The resort is lovely But the real standout to us was the...

5/5

Excellent

wow! it was amazing! very pleased.
Date:
ok so i decided to go on holiday with my brother last week end of August and beginning of september, and so before the holiday i had no idea where to stay, where to go in thailand or phuket etc and...

4/5

Very Good

Very comfortable 17 nights.
Date:
This was our first visit to Phuket but it certainly won't be our last. Twin Palms had been recommended to us by a friend. I'm glad we took his advice. The pick up from the airport was smooth and easy...

5/5

Excellent

The perfect wedding destination
Date:
Our review of this wonderful hotel has been long overdue. Twinpalms is fantastic and the most perfect location for anyone looking to just relax or like us, celebrate their special day. My husband...

5/5

Excellent

My fourth stay at Twin Palms was fabulous as always!
Date:
My husband and I just traveled to Phuket and stayed at Twin Palms for the 4th time in 3 years. We also traveled with another couple this time. We have always loved this hotel and were not...

5/5

Excellent

Excellent
Date:
Fantastic experience staying at Twin Palms... Staff were the most caring people of anywhere we'd previously stayed. The room and facilities left nothing to be desired. We have already recommended Twin...

5/5

Excellent

Twin Palms Surin Beach
Date:
Probably the best resort we have yet stayed. Wonderful location, food, accommodation, staff and facilities We are going back as soon as we can get some free time, unfortunately a little way...

5/5

Excellent

A very Beautiful Location
Date:
The hotel is wonderfully located, short distance from patong beach. If you choose the penthouses you have all services. All rooms are fairly private. The beds are big enough. There is a poolside bar...

5/5

Excellent

Fabulous small luxury hotel, our favourite in Phuket by far
Date:
We had been booked into a hotel further south, but it was enormous and awful. Arriving at Twin Palms was such a relief. Beautiful, modern, the staff are unobtrusive but so helpful and friendly. The...

5/5

Excellent

Second visit just as good
Date:
I recently spent 10 days at Twinpalms. I last stayed there in 2009 and the resort has aged a little since then, but is still a very clean and stylish resort to stay in. My partner and I had a deluxe...

4/5

Very Good

Great stay
Date:
Modern place, big rooms and smooth service. Sunday brunch is very happening and so is their nearby beach club called Catch. The action there is mainly on the weekends with many locals and local expats...

5/5

Excellent

Beauty and zen
Date:
Am staying at the twin palm with my wife and 2 kids (4-6) in a super posh duplex pool suite. The room is gorgeous, very few criticism about it... Come on,it has a wine fridge, an I credibly well... 

5/5

Excellent

Excellent and relaxing stay - perfect for a weekend getaway
Date:
My husband and I decided to take a short weekend break and had heard many great things about TwinPalms, and we weren't disappointed. Upon arrival, we were greeted with smiles and a free champagne...

5/5

Excellent

Exceed our expectations
Date:
My fiancé and I stayed in a penthouse private pool villa for a week in August. The hotel in located in the perfect location. The beach in surin in clean, the area is quiet, there's a wine shop and...

5/5

Excellent

Highly recommended
Date:
Amazing property in a quiet area of Phuket yet location is a short taxi to patong beach. Catch beach club is relaxing. If you happen to stay in one of the penthouses you will find that they have...

5/5

Excellent

8 days in relax/refresh mode
Date:
Twin Palms offers multiple places to relax, dine and enjoy drinks in an environment linking resort luxury with a beautiful surf beach which is sandy, clean and patrolled by a a surf team. The beach...

5/5

Excellent

In a word? Perfect
Date:
My friend and I stayed at Twinpalms for 10 days in a lagoon pool suite and the experience was practically flawless. The resort has the perfect layout for travelers wanting to feel rested in seclusion,...

5/5

Excellent

Wow simply stunning
Date:
What a great experience from the accommodation, breakfast, pool, facilities and spa best massage just drifted off into complete relaxation. Catch club bar and beach facilities top class a must is the...

5/5

Excellent

Fantastic experience
Date:
My husband and I have just returned from 12 nights at this hotel and we cannot speak more highly of our experience. We have stayed in many hotels around the world and we would rate this as one of the...

5/5

Excellent

Bliss
Date:
If you want pure 5 star relaxation whether you are a single, couple or family Twin Palms has it all. From the greeting to the fabulous service, friendly staff, the rooms, to the breakfasts to the...

5/5

Excellent

Absolutely amazing
Date:
The hotel located in surin beach is simply amazing, as the name says, the hotel issurrounded by twinpalms. We booked the basic room, but as it was our honeymoon, they upgraded us to a room with our...

4/5

Very Good

Still a nice resort but why so many families with kids in such a boutique hotel???
Date:
On arrival, the staff has been very efficient and courteous. They upgraded us to a one bedroom suite and offered us a bottle of sparkling wine as it was our third stay. What a nice start it was !...

5/5

Excellent

Just beautiful!
Date:
I cannot say one bad thing about this place. Spent 6 nights here with family. We had two grand deluxe lagoon rooms. Spacious, chic, modern - perfect. Imagine my kids faces when they learnt they could...

5/5

Excellent

Romantic Setting and great private beach
Date:
My partner and I stayed at Twinpalms for a long weekend. We stayed in one of the 2 story suites, which was one of the largest hotel rooms I have ever stayed in. The room comes with two bathrooms,...

4/5

Very Good

amazing experience
Date:
Great place and good service. If you are looking for a relaxing place in Phuket... Twin Palm is the place to go.....on Surin beach. Quiet and nice place with lots of restaurants around. The hotel is...

5/5

Excellent

Amazing
Date:
From the moment we arrived, the service was above anything I expected. Cocktails on arrival, a casual check in on the couch, a clear explanation of what, where, when, how. The layout was brilliant...

5/5

Excellent

Love to go back
Date:
Very nice design boutique hotel. Top notch service, good food, great spa, lovely rooms and very relaxing poolbar with nice drinks and good food. If you are looking for a relaxing, quiet holiday and...

5/5

Excellent

Wonderful resort
Date:
Stayed 7 nights, great place to catch up with our daughter and grandchildren. Had superb room on ground floor which led straight onto the river swimming pool. Very luxurious grounds, pools, and pool...

5/5

Excellent

Excellent service, lovely room, & best pool
Date:
We stayed 3 nights in a super deluxe room on 2nd floor overlooking the awesome pool. All around, the service was superb -- from the welcoming raspberry champagne to the efficient check out, the staff...

5/5

Excellent

An amazing, relaxed and exquisite resort; a great 40th birthday
Date:
I have just stayed here with 13 others ; I celebrated my 40th here and it was a truly amazing experience, I stayed in the presidential penthouse and my guests stayed around the resort. From the moment...

5/5

Excellent

Classy, stylish, comfortable relaxed hotel, suitable for wheelchair users
Date:
TwinPalms is quite simply an exemplary and stylish hotel. The contemporary, elegant, décor is created from a modern, Thai palette. All staff members are so efficient, pleasant and discreet. All go...          

5/5

Excellent

Excellent
Date:
An outstanding place. Wonderful rooms, great pool, terrific service and a superb breakfast. They also have a very cool beach club on Surin Beach, 5 minutes walk away, cocktails, lounge music, dj in...

5/5

Excellent

A great place to visit, even with a young baby
Date:
We've been to Twinpalms before in off-season (Aug/Sept 2011) as a couple and really liked it. We returned again in off-season (late July 2012) with our 9 month old baby for a long weekend up from...

5/5

Excellent

Laura Dessmann
Date:
My husband and I along with our 20 yr old son and my brother in law and sister in law, have just returned from a 5 night stay at the Twinpalms. We booked on a package deal and were certainly not...

4/5

Very Good

Overall relaing stay
Date:
We stayed two times in Twinpalms. Surin beach in our opinion is the best beach in Phuket, though the waves are pretty big and it was not possible to swim. Twinpalms is a good hotel: spacious rooms,...

5/5

Excellent

Consistent high standards
Date:
This my fourth visit and always pleasantly amazed at consistentency of staff training. To address me by name and remember my coffee each morning is a wonderful reminder of why I stop here en route...

5/5

Excellent

Amazing!!!
Date:
This hotel is the best i have ever been... Is really a leading hotel with all the meanings. Perfect location perfect beach with amazing sunbeds and very very friendly stuff. Rooms very very big and...

5/5

Excellent

A luxurious experience
Date:
This beautifull resort with excellent trained staff, is very service oriented. The rooms are situated around the pool and are divided by a lot of green. It's almost like you are staying in a jungle,...

5/5

Excellent

Amazing all around...
Date:
The Twinpalms is an excellent place for a relaxing beach escape. We stayed for a week in May and it was amazing. The staff provided universally excellent service. Our room was a Deluxe Lagoon Pool...

5/5

Excellent

Excellent Place For A Break!
Date:
Hi, We just had a wonderful week at Twin Palms. The staff here were excellent, full of smiles and friendly attitudes. Our Deluxe room adjacent the pool was terrific and I would recommend...

5/5

Excellent

Amazing
Date:
We have stayed at many 5star hotels around the world and I have never written a review on tripadvisor before. I find myself compelled to do it this time as the Twin Palms Phuket exceeded all of my...

5/5

Excellent

QUIET PLACE TO STAY
Date:
Near Surin beach is located this five

5/5

Excellent

Amazing hotel.
Date:
Twinpalms made our Phuket trip unforgettable. Design, service and staff, all five

5/5

Excellent

Everything we had hoped for
Date:
This is our annual trip to Thailand , and a certain expectation has built around what a five star hotel should have. Our Lagoon room is well appointed and the pool is pristine and large. Service is...

5/5

Excellent

Our wedding at Twinpalms & Catch Beach Club
Date:
we have to start by thanking Mr Binn for helping us to coordinate our wedding arrangement just one week before the actual day!.. Mr Binn has been very patient with us as we are not familiar with...

3/5

Average

Love the breakfast!
Date:
My family and I stayed at the hotel for two nights in May 2012. The hotel ground was nice, but showing some signs of wear and tear. My room was on the second floor whereas my parents was on first in...

5/5

Excellent

Paradise
Date:
From the time of our arrival at midnight when we were greeted by a chilled cocktail, to our departure this afternoon, we were absolutely delighted with this resort. We had a lagoon room - fabulous -...

5/5

Excellent

Best in Phuket
Date:
This is the third time we have stayed here and it is just as good every time. Relaxing great staff and lots of fun down at the Catch Club. It have everything.

5/5

Excellent

Excellent hotel in an good location
Date:
We originally planned to spend only one night at Twinpalms as a stop over on our way to Koh Yao Noi but are glad we ended up staying for four nights. The Deluxe Lagoon Pool Room we stayed in was...  

4/5

Very Good

June Visit
Date:
The Twin Palms staff is very accomidating and the facilities are very nice. We found the food at Oriental Spoon to be quite good and the Catch beach club is a good watering hole. We did have an issue...

5/5

Excellent

Anniversary holiday
Date:
My husband & I recently celebrated our 30th Wedding Anniversary at Twinpalms and couldn't have asked for a more peaceful romantic holiday. The staff are friendly, helpful & respectful. Twinpalms is...

5/5

Excellent

Excellent, thumbs up.
Date:
Perfect for Couples or Honeymoon, because it is very quiet and relax. The hotel facilities are excellent too, such as its Spa, Beach Club, Fitness Centre...etc. Highly recommended.

5/5

Excellent

Luxury in Phuket
Date:
Twin Palms is an ideal place for couples and friends to enjoy a relaxing holiday in beautiful tropical gardens. The pool is big enough for everyone to enjoy ( get in early for a lounger or the...

5/5

Excellent

Tranquility (at half the eye watering price in off season)
Date:
As anyone who works in London and uses the underground knows, the couplet of ‘backpack’ and ‘holiday’ should never meet. Twin Palms is the solution to the other 50 weeks of the year when you are on...

5/5

Excellent

Beatyfull - relax - nice hotel
Date:
We where 5 nights there. No minus points maby 1;; no fresh juice in the morning with breakfast...bad did is the only minus of the hotel ! Verry good food, beautyfool rooms. They give us an update of...

5/5

Excellent

Excellent resort
Date:
Small resort hotel that is tastefully put together with all the little things done. Decor is brilliant and the cocept of all the rooms bordering a large lagoon pool is great. Five star accommodation....

5/5

Excellent

Simply Amazing
Date:
This is our first stay at Twinpalms and we will definitely be back. From the moment we were picked up from the airport and checked into our Penthouse Residence the experience was courteous, quick and...

5/5

Excellent

Another fantastic stay
Date:
This was our second visit to Twin Palms Resort and it was as good as our first visit. From the moment we were met at the airport by a smiling member of the staff, until we were dropped off at the...

5/5

Excellent

The best of everything one stop show
Date:
If you ever travel to Phuket do yourself a favor and book into the Twinpalms " myself and my friend and girlfriends just spent the best 5 days of fun and relaxation " The service and excellent...

5/5

Excellent

Play, Relax & Enjoy!
Date:
WOW! What a fabulous resort. Everything about Twin Palms is great! To start with the rooms are gorgeous and don't lack anything. They're spacious, the beds are the best bed we have slept in, in any...

4/5

Very Good

Very comfortable bed
Date:
The rooms are very spacious and had one of the most comfortable super king bed I have ever slept in. Bathroom had a great shower. Service is excellent and the staff are attentive, Good size...

5/5

Excellent

Our 3rd visit and still as fab
Date:
This is our 3rd time here and we again had a fantastic time! We normally prefer boutique hotel with attentive service rather than massive big chain hotel with lots of rooms and guests. Twinpalms is...

4/5

Very Good

There are areas for improvement
Date:
Our family spent a relaxing week at Twinpalms. We stayed in two different rooms during our stay. Rooms were Grand Deluxe Palm Room & Penthouse. Let’s start with the Grand Deluxe Palm room. Pros:...               

5/5

Excellent

Fantastic
Date:
It was our second visit to the resort, this time for our son's wedding.Which was excellent. The staff were awesome and and went out of their way to accommodate our every request. The wedding...

5/5

Excellent

Wedding & Holiday - Excellent Service
Date:
In mid May 2012 my wife and I attended Twinpalms in order to get married. Throughout the entire planning process we were in contact with 'Sorawut' the wedding planner at Twinpalms. The only word to... 

1/5

Terrible

Workmen could see in to our shower
Date:
This review has been along time coming. I originally tried to forget My stay here but now I fee that i should alert other travelers to my treatment. From the window on the second floor I could see...

5/5

Excellent

Amazing service, lovely rooms
Date:
We stayed for a week at the resort. The service was amazing, and the room was fantastic. The staff took initiative, were very friendly and helpful. One staff member, Tom, working in the...

5/5

Excellent

Heaven on earth!
Date:
I spend beautiful time with my friend. Hotel is perfect. Sevice, swimming pool and the whole environment just from a dream land.. Of course the only problem is that there is no fun after 10 pm.. and...

5/5

Excellent

ML
Date:
Wow is all I can say. Never been to Puket before. magificient accomodation and was upgraded to a lagoon room. Rooms are lovely and breakfast was fantastic. Service was the best. I cannot fault...

5/5

Excellent

Awesome place and pleasant surprise
Date:
I organized a trip to Phuket a while ago but was at a loss as to where to stay- I conferred with some contacts and 3/4 people mentioned this place which i hadn't heard of - I decided to go on word of...

4/5

Very Good

Not as perfect as before!
Date:
We stayed here again recently for 2 nights. I celebrated my birthday here last year at Twin Palms/ Catch Beach Club and it was amazing. The staff were incredible and everything was perfect. It is...

5/5

Excellent

perfect get away
Date:
loacted about 20 min from the phuket airport. Excellent checkin with a nice beverage and cold towel. We were given the option to upgrade for a minimal fee. the pool side suite was luxureus and...

5/5

Excellent

Gay-friendly and serene, but needs some repairs.
Date:
We stayed at Twinpalms for five nights. I will start with the downside. At first glance, you'll think that this indeed a fine small luxury hotel but on a more closer look you would see that they have...   

5/5

Excellent

Wow!
Date:
This was my favorite hotel to stay at in Thailand! We arrived late Friday night for a 2 night stay and found out we had been upgraded to a grand deluxe palm room, which was already more than we could...

4/5

Very Good

Honest Review - Stayed here from April 20th 2012
Date:
Let me first say that overall, this is a very nice hotel in a great 'peaceful' location, and still only 15min by taxi to the centre of chaos - Patong! However, there are a few issues that I must...

5/5

Excellent

So nice it's hard to leave !
Date:
It can be hard to write a review when words fail you ! Everything was perfect : the staff, the food, the atmosphere, the room, the weather (well I know the hotel couldn't command to the sun, but we...

5/5

Excellent

Heaven on earth, excellent staff
Date:
Just to say The Twinpalms Phuket was the most beautiful place among the 5 hotels that we stayed during our holiday in Thailand. Beautiful place, beautiful pool, excellent professional and very...

5/5

Excellent

A smart hotel - modern rooms, great pool & beach club
Date:
We stayed at Twinpalms for 4 nights while in Phuket for a friend's wedding. We arrived early (around 8.30am) so our room wasn't ready, but we were met in a lovely lobby, presented with drinks and...

5/5

Excellent

A little bit of luxury.
Date:
Lovely hotel - completely deserves its 4* status - its not cheap but service both impeccable and friendly, foyer, rooms and pool all beautiful. It's added attraction is that it is linked to the Catch...

5/5

Excellent

Fantastic vacation - Great service
Date:
From the hotel lobby to the simplest details in the bathroom, this hotel was more than we could imagine. On top of if, the impeccable service made our stay a most memorable one. When we checked...

5/5

Excellent

Excellent hotel, but stay away from the beach club
Date:
The hotel is the best at Surin beach. The rooms are really nice (we stayed in a delux lagoon pool room) with a spacious bathroom. The last 2 night we were upgraded to a penthouse apartment with...

5/5

Excellent

Lovely place to stay
Date:
This hotel and grounds are very lovely and peaceful. Our room was spacious with a very large bathroom/dressing area. The beach club was also great. The staff are very helpful and nice. The whole...

5/5

Excellent

Honeymoon haven
Date:
One word to start.... WOW!! Having never travelled overseas before, we had our honeymoon for 2 weeks in Thailand, with 10 nights spent at the Twinpalms. And what a place it was. Service was...

5/5

Excellent

Everything a 5-star resort should be
Date:
I stayed here with a couple of friends and had the most amazing time. Our rooms were huge and spacious, and what I liked most was how functional and trendy the hotel was. The bathroom was a good size...

5/5

Excellent

Wonderful hotel & staff.
Date:
We Stayed for 4 nights. The staff were brilliant especially as we had 2 babies with us and caused chaos wherever we settled. Nothing was too much trouble. The babies could sleep in the room and we...

5/5

Excellent

Loved it!
Date:
Felt compelled to submit a review of our stay here after reading some negative reports. My sister and I stayed in a lagoon pool room and loved every minute of it. We travelled during off-season and...

5/5

Excellent

Two out of two great experiences
Date:
We found this resort in 2011 and returned this year. We were delighted to see that they had retained all that was great last time. The ambience of the place and the delightful staff make this place a...

2/5

Poor

A 3 star at most - a must if you have children...
Date:
3 star at most. Negatives 1. The only insect repellent available in the room is of the 'natural' variety and made by a local shop around the corner from the hotel, i think its water mixed with...

2/5

Poor

Disappointing
Date:
The good - attached to the hotel is Catch Bar, which claims to be 'the most fashionable beach bar in Phuket'. It seems to be the most happening place on Surin beach at least - whether it is worthy of...

5/5

Excellent

First Rate Hotel
Date:
Stayed at TwinPalms for my Honeymoon Jan 2012- was an absolutely fantastic experience. Stayed in a penthouse on a deal from Luxury Living, staff was attentive, fab breakfast with Champagne each...

4/5

Very Good

Great (trendy, hip) hotel for couples ... excellent location, close to trendy restaurants and beaches
Date:
I loved this property, its super trendy, romantic and zen like and has an excellent full length (about 50+ metre) pool, surrounded by palm trees. Not that many kids so its quiet by the pool and common...

3/5

Average

Depends on what you want
Date:
I should say firstly that I have been to Phuket four times and love it. That being said, I wouldn’t stay at Twin Palms or Surin Beach again. The hotel is nice enough but as with many places, it...

1/5

Terrible

A big mistake! Once again!
Date:
I made a big mistake to visit again after my disappointing last visit! Nothing has changed! It actually had gotten worst! They are still horribly anal about their towel cards and deposits for pool...

5/5

Excellent

Heaven at a great price
Date:
My husband and I stayed here on a 2 week holiday. Highlights The Food Where to start, soft shell crab to die for, giant tempura prawns at the restaurant on the beach and cooked to perfection....

3/5

Average

Missing staff for high occupancy periods. Too expensive for what it is.
Date:
The place is nice, though the quality of the service provided is .... quite bad. We arrived around 3pm and ... sorry your room is not ready.. No alternatives for a lunch other than , if you want you...  

5/5

Excellent

Fantastic!
Date:
We stayed back in July for 9 nights with another couple and had a wonderful time. A really nice hotel/resort with lovely staff. 1/2 price cocktails every night (only for an hour) were a huge hit.... 

3/5

Average

Beautiful accommodation but poor service
Date:
We stayed at the Twinpalms resort in December, having been relocated from the Surin due to delays in the completion of their renovation. First impressions of the Twinpalms were very favourable....

5/5

Excellent

STILL PARADISE
Date:
this is my second time to Twin PALMS and what can I say. it continues to be a tranquil paradise with the best smoked salmon this side of the pacific. Surin beach is a nice beach (though getting a...

5/5

Excellent

Wow
Date:
This brand new, super-luxurious, stylish resort will blow your mind. We stayed in a rooftop residence. It was huge with a bedroom, living room, bar, 2 full bathrooms and a rooftop deck with pool (a...

5/5

Excellent

We loved our second visit as much as the firs
Date:
This was our second visit to the Twin Palms and it was bliss. It's a swanky hotel but not snooty and has a lovely large pool and the best beach club where we spent our days on a double lounger...

5/5

Excellent

Highly recommend if you are looking for a five star hotel.
Date:
First like to thank trip advisor for their good service and point out Twinpalms is an excellent hotel. My family booked into the twinpalms on 21st oct to 25th oct 2011 for my sister's wedding which...

5/5

Excellent

A great place for a luxurious relaxing break.
Date:
I think this place is special. From the moment you enter the foyer you are embraced by the friendliness of the staff, the excellent service and terrific relaxed cool ambience of the place. It is not...

4/5

Very Good

Good value and pleasantly surprised.
Date:
We really liked the decor in the spacious rooms. The website doesn't do the hotel justice. After staying two nights at the Twin Palms, we moved to Aman Puri for a couple of nights as well. We would...

5/5

Excellent

Amazing!! Highly Recomended
Date:
As a travel agent of 18 years, I had the opportunity to stay at some amazing hotels and resorts in South East Asia during my years or service. My stay at the Twin Palms is probably the best of the...

5/5

Excellent

Total luxury, ultimate beachside destination, service with a beautiful Thai smile.
Date:
From the moment we arrived here for our honeymoon we were treated like royalty. A cocktail on arrival, silently upgraded to a pool access villa, two dozen red roses and a bottle of champagne waiting...

3/5

Average

All style with no substance
Date:
To be honest I was disappointed by this hotel. When we arrived the hotel was in almost total darkness thanks to a very odd 'mood lighting concept'. The rooms are ok but nothing special and actually...

5/5

Excellent

St-Tropez of Thailand
Date:
A very nice place, good concept, the 'Catch beach club really gives you the feeling of those beach in south of France, trendy, fashion, jetset. The room are nice, if you can get the one with direct...

5/5

Excellent

Peaceful Ambience
Date:
Lovely Resort in every way. Great Rooms, Lovely breakfast, great facilities including superb pool, eager to please and helpful staff. Beach access across the road is not a problem as it provides for a...

4/5

Very Good

Beautiful resort with great personal service
Date:
I stayed at the Twin Palms for only a few days in September, whilst the weather was terrible, the resort was beautiful and welcoming. The host at breakfast remembered my name only after one morning...

5/5

Excellent

Sophisticated retreat
Date:
If you have lived in SE Asia for a few years and are tired of the general tacky, package holiday offers and hotels full of screaming kids or men on 'pleasure trips', then this hotel is a fantastic...

5/5

Excellent

Beautiful Hotel
Date:
We stayed at the Twinpalms last year in May. Wow what a beautiful hotel. Fantastic, modern and luxurious. The pool area is the amazing. The staff were excellent and went out of their way to make us...

5/5

Excellent

you will not regret choosing Twinpalms
Date:
We spent 6 fantastic days at Twin Palms. The Pro's are - modern, well designed, luxurious accomodation, with fantastic bathrooms - great location at Surin beach, 15 min taxi from the madness...

5/5

Excellent

Nice, cool and trendy as well as classy. My type of place for sure.
Date:
Amazing and fun, great service and yes all you need is in one place

5/5

Excellent

An excellent hotel
Date:
I stayed in twinpalm last year during my honeymoon trip it was a truly amazing hotel, hotel staff were very friendly with a smile on their face, i really liked the bubble bath with roses to welcome...

5/5

Excellent

Excellent choice!!!
Date:
My husband and I stayed 4 days in this hotel, and only regret we did not stay longer. The hotel is excellent and you feel pampered by the staff from the moment you arrive. It is a small boutique...

5/5

Excellent

Beautiful oasis in Phuket
Date:
My husband and I have just enjoyed a fabulous 6 night stay in the gorgeous Twinpalms Phuket. The Hotel and the beautiful surroundings of Surin Beach were everything we could have hoped for. The staff,...

5/5

Excellent

Phuket Paradise
Date:
Have just enjoyed 8 nights at Twinpalms Phuket. This was our second stay and was just as wonderful as it was the first time. The service from the moment you arrive to the moment you leave is...

5/5

Excellent

A gorgeous resort in the perfect location
Date:
Forgot what some reviewers on here say about the Twin Palms (if you arrive at a hotel 5 hours before check in like we did, you assume there'll be a wait for your room) - the service was excellent, the...

3/5

Average

Screaming kids everywhere!
Date:
Just got back from a 6 night stay. The Website makes this place look amazing and romantic for couples wanting a relaxing experience in a little bit of paradise........... as soon as we arrived and...

5/5

Excellent

Paradise!
Date:
We stayed 6 nights at Twinpalms Phuket hotel and could have stayed an additional 60. The hotel is simply divine. The rooms are luxurious, spacious and staff members - are generally -really wonderful...

4/5

Very Good

Private, quiet and comfort
Date:
We brought our parents here for a 4 night stay. The Grand deluxe pool access rooms are great. Right out of your room Balcony you can go into the pool, which, if you swim around, gets you to the main...

5/5

Excellent

Definately an oasis away from the hustle and bustle
Date:
My partner and I stayed in a Grand Deluxe Pool Access room in May of this year. I absolutely cannot fault anything at all to do with the hotel. We arrived at the hotel quite late in the evening but...

5/5

Excellent

Not disappointed
Date:
Fantastic service, lovely beach and well maintained resort. Buffet Sunday night at the Beachclub 10/10, plenty of food choices and lovely ambience. Equally as good as the daily breakfast. Enjoyed...

4/5

Very Good

Will be back
Date:
I just spent a relaxing long weekend at the Twinpalms. Happily I was given an upgrade to a Penthouse in the residence section of the resort which was a treat. Spread over 3 floors, the penthouse was...

5/5

Excellent

A serious and wonderful resort
Date:
We were picked-up at the airport by our Residence hostess together with the driver. A perfect start. We arrive at the resort and check-in smoothly and offered the usual welcome drink. We booked the...  

5/5

Excellent

Great place to stay out of the hustle and bustle of Patong, beautiful hotel and staff always helpful. Great Location.
Date:
Pool just beautiful, got a room upgrade an issue was resolved in 10minutes. Breakfast fantastic, a must have is the BBQ on the beach catch club, fantastic atmosphere and music. Poolside has a great...

5/5

Excellent

Excellent Hotel
Date:
I chose Twinpalms based on the reviews I read and overall agree that it is an excellent hotel in terms of facilities, quality of room, staff and ambience. Check in was very smooth despite it...

5/5

Excellent

We cannot fault this hotel and will definitely be back
Date:
We have just returned from 10 glorious nights at this wonderful hotel. From the time we arrived until the time we left the service from everyone at this hotel was just wonderful - nothing was ever a...

5/5

Excellent

Fantastic all round
Date:
My husband and I along with another couple stayed for 8 days at the Twinpalms and enjoyed every moment. The location was perfect, away from the hussel and bussle of Patong, but not isolated. It was...

3/5

Average

Plumbing problem with poor service response
Date:
The hotel is great, when you enter the lobby, they provide the welcome drink and flowers, it does give a warm feeling for guests. The hotel is in a isolated area, about 20 min drive from airport,...

5/5

Excellent

Absolutely beautiful
Date:
Cannot speak highlyi enough of Twinplams. An absolute paradise, the resort is quite and beautiful, the staff are extremely polite, friendly and professional, the Beach Club fantastic, and the food,...

5/5

Excellent

Absolutely Amazing.. loved this hotel!!
Date:
This hotel was fantastic, the service, facilities, rooms, food etc, i loved everything about this hotel. We had a deluxe lagoon room and it was really nice being able to step off your terrace straight...

5/5

Excellent

Favourite resort ever
Date:
Our 3rd visit and as amazing as ever ... where else will you be welcomed back to your 'home away from home' (their words). The resort is beautiful, the beach club is sensational and the staff are...

5/5

Excellent

Favourite Hotel!
Date:
I just love this place - wonderful people, paradise location and everything you imagine for a perfect holiday!!!

5/5

Excellent

A Perfect holiday in the heaven
Date:
We stay at Twinpalms resident it amazing 3 stories room, living room, dinning area, kitchen, bar, restroom & bathroom, 2nd floor big master bedroom long sofa, separate bathroom his and her,bathtubs,... 

5/5

Excellent

Flawless service
Date:
We have been here for 3 days and got an upgrade from lagoon pool room to lagoon pool suite which is double in size and extremely comfortable with nespresso coffee maker, tea, and a wide range of hair...      

5/5

Excellent

Twin Palms wedding
Date:
We recently held our wedding at Twin Palms & we found the entire experience fantastic. The staff went out of their way to make our wedding perfect, & in particular Sorawut, who was an absolute gem...

3/5

Average

Don't get "sucked" in
Date:
If you are looking for a quiet, relaxing, affordable holiday loungeing around the pool, feeling a million miles away from your homeland, this is NOT the place to stay. My partner and I just spent 8...

5/5

Excellent

Just one word...wonderful!!!
Date:
We stayed at the Twinpalms Residences for one week. The hotel orgnanized a transfer from the airport with a private check-in process. Our Roof-Top-Pool Villa was absolutely modern, chic with lovely...

2/5

Poor

Beware of the "Presidential Penhouse"
Date:
We are currently staying for overall 13 nights in Twinpalms. We are a party of 4 (two couples) staying in the Presidential Penthouse. Since we are still on holiday I am not going to waste time on... 

5/5

Excellent

Our best yet
Date:
We have stayed in a number of resorts in Asia including one other resort in Phuket. However this one tops them all. We booked on the basis of trip advisor reviews and were not dissapointed. The resort... 

4/5

Very Good

Peaceful Haven
Date:
We spent 6 nights here to relax after an energentic 10 days in Northern Thailand and Laos and it fitted the bill perfectly. On arrival one is impressed by the beautiful reception area, feeling of...

5/5

Excellent

its as good as it gets
Date:
from the very moment our smiling butler phai gave us a cool flannel at the limo pick up at the airport we knew this was going to be a great first trip to thailand we had rented a stunning roof pool...

4/5

Very Good

Super Relaxing Holiday !!! We loved our stay.
Date:
I treated my Mum to a much deserved luxury holiday and we had the BEST 6 days at the Twinpalms. We loved every aspect of the Twinpalms. Excellent for relaxing and getting away from it all. Quiet...

3/5

Average

Gorgeous room but still needs some work
Date:
We stayed in February at their 1 bedroom penthouse with the rooftop pool. The rooms were simply gorgeous! However, we did have some disappointments. At the rooftop pool deck, be sure to wear flip...

5/5

Excellent

Excellent
Date:
We loved every aspect of this place. Excellent for relaxing and getting away from it all. Alll the service in your quiet little area. Great food and service. Great secluded beach and views. Will...

5/5

Excellent

Perfection!
Date:
We live a fairly hectic life as expats in the UAE so were in desperate need of some serious relaxtion and indulgence, twinpalms delivered and then some! We chose it for the location close to surin...

5/5

Excellent

Contemporary, classy and comfortable
Date:
Twinpalms is one of Phuket's "big names", very popular with the Bangkok set and rightly so. It is unashamedly fashionable with a very airy, minimalistic lobby when you arrive. Rooms then follow a...

5/5

Excellent

a hidden gem in Phuket
Date:
this is one of my fave hotels of all time. Only 20 mins from the airport and a perfect location to get away from it all and relax in the sunshine. There's a choice of lounging by the 50 m pool, or...

2/5

Poor

Highly overrated and unscrupulous
Date:
This was my first visit to Twin Palms and it will be my last. This was my tenth visit to Thailand and multiple visit to Phuket. Yes, Surin Beach is lovely and quiet. However, the poor service at...

3/5

Average

great hotel, pity about the hit and miss service
Date:
My fiance and I stayed at this hotel after a recommendation by a friend. The welcome was great, the room was also great, the facilities such as the pool were superb and the beachfront location was...

5/5

Excellent

Heavenly stay
Date:
After comparing many hotels on Phuket I'm glad I chose the Twin Palms as it was the perfect destination for relaxation. The hotel is about a 30 min drive from the airport. you are welcomed with a...      

5/5

Excellent

Relax by the pool
Date:
Trendy hotel. Modern bathroom. Comfortable bed. Beautiful pool. Porch doors open right to pool. Friendly staff. Perfect if you want to a break from the noisy part of town.

5/5

Excellent

Loved the beach club and pool
Date:
I came with my husband for one night to check out this hotel. We arrived and even though our reservation had disappeared into never never land (the booking site we used didn't confirm our...

4/5

Very Good

Luxury and Comfort - your home away from home.....
Date:
I had the pleasure of staying at the Twinpalms Phuket resort in January 2010 (this was was my second visit) and it did not disappoint. We were appointed to the "Residences" villa's which were a...

5/5

Excellent

WONDERFUL PLACE!!! YOU HAVE TO CHECK THIS OUT!
Date:
I love this place and cannot leaving .... you all have to see this place.. I staying in a Penthahouse duplex residence with my private pool and very wonderful bedroom , they're also have a Bar...

5/5

Excellent

Paradise!!
Date:
What an amazing hotel, with rooms and a beach to die for. We were originally booked for a Lagoon room, but were kindly upgraded to a Residential Suite.... Amazing. We absolutely fell in love with the...

1/5

Terrible

Poor and Terrible reviews are correct about this hotel!
Date:
If you read any of the reviews on here in the terrible and poor section they are correct about everything! If you want a relaxing hassle free vacation DO NOT STAY HERE!

5/5

Excellent

Absolutely perfect!
Date:
This was our last stop on a month long vacation to Thailand, so we decided to live it up, staying in by the far the most expensive hotel on our trip. I had booked one of the rooms that opened up into...

4/5

Very Good

Best restaurant and beach bar in Phuket
Date:
My husband and I spent part of our honeymoon in Phuket and had dinner at the Oriental Spoon and then drinks at the beach bar...it was one of the best nights we had. The food, service, and ambiance at...

5/5

Excellent

Absolute bliss. Perfect in every way.
Date:
The moment you step into the entrance of Twin Palms and are greeted by the most beautiful staff, you know heaven begins. And that it did. Unfortunately the website does not do this place any justice....

5/5

Excellent

Loved Twinpalms
Date:
This is the kind of place you can recommend to your very best friends,and be sure they will come home happy. Actually i had been thinking of going here for a while,but always changed my mind last...    

3/5

Average

reserve table at the beach
Date:
Twin palms is a very nice place, staff are very friendly....the greeting is a bit overwhelming, in a nice way. the only things I could see wrong here, where the maintenance of shutters for the ground...

3/5

Average

Don't bother
Date:
Unless you want to get up at the crack of dawn and with 8 hrs jet lag this is not always going to happen easily, you will not even by 10am have a remote chance of a sun bed or more importantly a...

1/5

Terrible

A typical example of a hotel which has completely lost it
Date:
A caveat before you read any further. This review is written a year after I stayed in this hotel with my family for the Christmas & New Year holiday 2009-2010. I came across a review of this hotel...

4/5

Very Good

Awesome
Date:
It was a fantastic experience, starting in the airport pickup until the airport drop. When we arrived, the reception was fast and diligent. Our room was already set and within 5 minutes we were in...

4/5

Very Good

Almost perfect!
Date:
My husband and I stayed at the Twin Palms for the first leg of our Thailand honeymoon. Largely, we really enjoyed the hotel and its property, but we did have a few issues. Let me start with the...

5/5

Excellent

Absolutely perfect hotel!
Date:
Best hotel in Phuket. Great rooms, great beach club, great food, great spa - great everything! We stayed in the garden pool suite and very absolutely amazed! Only downturn: not much to do / see in...

5/5

Excellent

A wonderful stay - definitely go again
Date:
We stayed for 7 nights in a 2 room residence suite which was out of this world, two storey with huge rooms and high ceilings. Folding glass doors leading onto our private garden and pool and amazing...

5/5

Excellent

The Hidden Gem of Phuket
Date:
I am a bit late in writing this review as we left Twin Palms on 15 November this year. It was our third visit in less than 18 months and for the record we have already booked our fourth trip for May...

5/5

Excellent

Amazing!
Date:
Wow, what all can I say about TwinPalms. Everything about it was wonderful...the people, the establishment, the location! My husband and I travelled to Phuket with another couple for a few days in...

4/5

Very Good

4 relaxing days at Twin Palms
Date:
Beautiful hotel with professional, unobtrusive staff Overall impression: beautiful, modern, sleek, understated design. Water and plants everywhere. Twin Palms boasts a huge fabulous pool plus...       

5/5

Excellent

Sublime luxury
Date:
We spent a night at Twin Palms and were found ourselves indulging in pure Phuket paradise. The breezy layout of the reception area was a perfect entree to a delightfully landscaped hotel where the...   

4/5

Very Good

Wonderful
Date:
Have just returned from our honeymoon at Twinpalms and it was lovely. Check in was great, we arrived at about 11.30am and were shown straight to our room where a dozen red roses, chocolate and...

5/5

Excellent

perfect place to stay in phuket
Date:
I really enjoyed Twinpalms. The atmosphere is great with a definite vibe about it, Catch Beach Club is a real highlight as is the Food which was superb. Few areas to fault and great value. if only...

5/5

Excellent

A fabulous experience in a small, luxury hotel.
Date:
The Twinpalms lives up to its membership of the small, luxury hotels group. Food and service were of the highest quality as were the accomodations. The staff could not do enough to make your stay...

4/5

Very Good

Perfect place in not so perfect location
Date:
While not a fan of Phuket or Thailand in general, I came here to do a Yoga retreat and the hotel was lovely. Everything a resort should be. The only issue I had was when I got home and my credit...

4/5

Very Good

As always - Relaxing and rejuvenating
Date:
We had a wonderful stay recently at Twinpalms in Surin beach. This was our second stay at the relaxing resort and must say we were very pleased. The staff were curtious and receptive to feedback. The...

4/5

Very Good

Gorgeous Beach, Lovely Rooms
Date:
We stayed at the Twin Palms for a long weekend - myself, sister, and her boyfriend. Upon arrival, we were greeted by friendly staff. The rooms were fantastic, we were upgraded to the rooms with...

4/5

Very Good

Very Nice Hotel with a Great Pool
Date:
Spent 4 nights here with my wife in Oct 2010. Stayed in a Deluxe Balcony room (it was the second cheapest). Room was spacious and bed very comfortable. ALl the expected mod cons were in there. Only...

4/5

Very Good

Fab
Date:
We booked a grand deluxe ground floor room - glorious fantsastic, great sized rooml, beautifully appointed. Good sized balcony. A better room than we expected. Pool was fine, the hotel is not on...

4/5

Very Good

Lovely resort away from crowds at Patong
Date:
Although it rained the entire time we stayed at the Twin Palms we had a really lovely stay. Firstly the resort itself is approx 20min from Patong by cab and costs 500THB each way, so if you want to...   

5/5

Excellent

Wonderful Hotel, didn't want to leave
Date:
We stayed at the Twinpalms for 7 days as part of our 3 weeks in Thailand for our honeymoon. We chose this hotel following feeback on TA and due to its distance from Patong (someone to visit once or...

5/5

Excellent

2nd visit and its got a whole loy better!
Date:
I love this hotel! This is the second visit. I was here four years ago and the area was undeveloped and messy, but in the past year a delightful resort has transpired. The hotel has extended its...   

5/5

Excellent

Great!!! Really enjoyed this hotel, small, stylish, and relaxing.
Date:
We stayed here for 3 nights and really enjoyed this hotel. The rooms are beautiful, and the pool area is relaxing and calm. The restaurants are fantastci, and so is the beach club. Even though the...

5/5

Excellent

Elegant, luxurious and calm resort in an otherwise busy area
Date:
Honestly, before arriving, we had very mixed feelings about spending any time in Phuket during our "tour" of Thailand - mainly due to the large number of tourists, the over-exploited beaches, the...

5/5

Excellent

Perfect Relaxation - Everything the Doctor ordered...
Date:
I travelled with a friend and we shared an Executive Suite, which was a fabulous size for two people...The main room was quite large and the Bathroom area was sensational...Perfect for both of us to...   

5/5

Excellent

Wedding at Twin Palms - "best wedding ever"
Date:
We got married at Twin Palms' Catch Club in February. Amazing. Fantastic service from Khun Nitiwadee - our wedding organiser and all the other Thai staff at Twinpalms. Through Twinpalms we...

4/5

Very Good

Great Resort
Date:
We stayed here for 3 nights in January, and it was great stay. Upon arrival, we were served cold towels, welcome drinks, and a flower bracelet which was a great start. We stayed in a Deluxe Palm Suite...

5/5

Excellent

Fantastico...
Date:
I decided to write a review about Twin Palms just to help people who are in a search of a resort in Phuket and Twin Palms is among your choises.You see my fellow travellers I was in the same position...

5/5

Excellent

LOVED IT
Date:
Honestly, this was seriously the best hotel we have ever stayed in. It is beautiful, modern and chic and you get the sense that you’ve walked into a great place the minute you step into the lobby. My...        

5/5

Excellent

Superb hotel, shame about the beach
Date:
Twinpalms is a stunning hotel with beautifully designed interior and pool area. The rooms were spacious and the pool rooms with direct access to the 'lazy river' part of the swimming pool are...

5/5

Excellent

Fantastic Place - certainly in MY top ten ever
Date:
The highlight of our 2 week trip was 4 days at Twinpalms. Superb layout (reception, pool area, spa etc) ... very good and attentive staff and excellent food. The Catch Beach club is very popular...

5/5

Excellent

Extremely spacious room
Date:
Beautiful modern hotel in a nice location. The room was extremely spacious with a wonderfully luxurious bathroom. You should request an upper floor as the ground floor rooms had a lack of...

5/5

Excellent

Pleasantly surprised; worth it for the beach club
Date:
We had a really good time. Surin Beach is a great swimming beach, and Twinpalms has a great, trendy beach club with comfy chairs and umbrellas and high quality food and drink. Service at the hotel...

5/5

Excellent

`deserving of 5 stars
Date:
stayed over x mas , would go back very impressed with hotel , location far enough from Patong but close enough if you want to go once. , service all top class. Catch beach club very hip , could do...

3/5

Average

very surprised at the positive reports of catch - this hotel has
Date:
Hi, Just got back from spending a week in this hotel. Had an exectuive Laguna rooms. The rooms are good no complaints there. I was very angry when I arrived at the hotel in Phuket, I thought the...

5/5

Excellent

5 stars well deserved
Date:
We spend our Christmas holidays at the Twinpamls, almost two weeks, with our children of 4years and 1 ½ years old and it was just perfect. The hotel is beautiful and stylish, the service excellent. We...

5/5

Excellent

Great Place ! Already booked for 2010!
Date:
This was our fifth trip to Phuket and TP was one of our best experiences. We stayed in TP for 12 nights in December. Thanks to the tips in TA, we bought a TP membership and got great rates for the...

5/5

Excellent

Most stylish place on Phuket
Date:
This is THE place to stay in Phuket if you like a funky, modern an stylish place. Food, services and rooms are of high quality and worth every penny. We used to stay at the Chedi in the past years...          

5/5

Excellent

Perfect Choice
Date:
I was nervous about choosing a hotel in Phuket. It seems there are really really expensive hotels and then really inexpensive hotels. I was looking for something in the middle. The TwinPalms was the...

5/5

Excellent

Pure relaxation
Date:
Stayed in a Grand Lagoon Room & it was brilliant. V clean, great big bed and nice to be able to access the pool from the comfort of your room. Service was exceptional, and where there were minor...

5/5

Excellent

Excellent hotel
Date:
We stayed at TwinPalms in Phuket for one week in December and it was a super experience. Great architecture, great rooms and service and superior pool area. More expensive than others but definately...

5/5

Excellent

I found my second home !!!
Date:
the place in amaizing, modern and classy. the hosts are nice and efficient. it is a perfect place to relax and to disconnect from urban stress. we were welcome with a guyava juice and a bracelet of... 

5/5

Excellent

awesome holiday
Date:
We picked Twin Palms after spotting it on SLH site and some studies on the trip reviews on this site. My boyfriend and I spent 5 days in Twin Palms Phuket. It has been too short when we realized...         

4/5

Very Good

Watch out with Best Tours Belgium
Date:
We booked our 12-night stay through Best Tours Belgium including half board. Be aware that the half board Best Tours is offering will not be the same as the half board offered on Twin Palms website...

4/5

Very Good

Twinpalms - beautiful resort property
Date:
The property itself is beautiful - very well planned. There is a large pool in the center of the resort that is quite inviting and refreshing after a humid day. Service is excellent and the spa...

5/5

Excellent

Superb Hotel, couldn't fault it
Date:
This hotel was 5 five through and through, the rooms were lovely and cleaned etc., every day. The place was spotless and the service second to none, the staff were friendly and very helpful. ...

5/5

Excellent

Angels in Paradise - this place is perfection!!!!!!!!
Date:
I could rave about this place for a very long time. My partner and I have stayed at the TwinPalms twice now, and both times were perfect. The staff are just amazing, well poised and always too keen...

5/5

Excellent

YOU MUST STAY HERE...
Date:
This resort is simply amazing. If you are looking for a resort that has everything wrapped into one, stay here. The staff bend over backward to help you, the food in the restaurants both in the...   

5/5

Excellent

Fabulous...
Date:
- the perfect hotel - stunning rooms (the one around the pool) - Excellent service - Delicious buffet breakfast - Best hotel gym ever - Great spa - own sea side bar/ restaurant with lounge...

5/5

Excellent

Just perfect....
Date:
Scandinavian, cool design combined with Thai artifacts and warmth. Perfect! Stayed 8 nights in a pool suite. Excellent personal service, superb beach club (try the buffet dinner one night), lovely...

5/5

Excellent

We will definately be back!!
Date:
We stayed in a Deluxe Lagoon room which gives you a lovely balcony overlooking the lagoon/pool and private steps into the lagoon water ways. It really is a great feature and perfect for a late night...

5/5

Excellent

Fantastic hotel, elegant, natural, contemporary and beautiful wit
Date:
Just returned from 2 weeks Honeymoon in the Twinpalms which was fantastic. We had a Palm Deluxe room which was lovely, great bed shower etc . The Hotel is only a short walk from the beach approx...

5/5

Excellent

the best place in thailand
Date:
we stayed at the twinpalms residence. it has a private rooftop pool and sundeck which was just fantastic. also came with a private concierge who was so helpful and even escorted us to the airport. ...