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The Panwa Beach Resort Phuket Reviews

   

The Panwa Beach Resort Phuket (prev Novotel Beach Resort Panwa Phuket)
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Reviews of The Panwa Beach Resort Phuket

79

Hotel
Reviews

Hotel Reviews

Read all 79 reviews and thoughts (average: 3.44 out of 5) on the The Panwa Beach Resort Phuket before you book online.

4/5    Score based on 79 reviews

5/5 =
Excellent
23%
4/5 =
Very Good
35%
3/5 =
Average
18%
2/5 =
Poor
11%
1/5 =
Terrible
13%
1/5

Terrible

Disaster
Date:
Everything is very worn down and the pictures on hopepage is not the reality. We had huge mold spell in our room and obviousley they seems to have general problem with this because we had to change...

3/5

Average

Quiet and in the middle of nowhere
Date:
Positives: the location is beautiful, the hotel is right on the beach and the staff are very good. Lobby is very beautiful, although the rooms do not live up to the lobby. There is also lots to do at...

4/5

Very Good

Only if you want a quiet getaway
Date:
From the mixed reviews we didn't know what to expect but as we left our new year's eve getaway booking late, this was the better of the options still available (and that wouldn't break the...

3/5

Average

Away from Town; quieter
Date:
This is an update from a review we posted in November 2012. As it appears we cannot update our review, we are deleting the original and reposting. To get the full impact, please read to the bottom....

1/5

Terrible

Mafia Working at Travel Desk - Nothing around to go, shop, see..
Date:
We stayed at Panwa Beach Resort between 28th December to 31st December, 2012. Booked two sea view rooms for myself and my children. It was a bad experience over all. 1. If you need to travel to...

5/5

Excellent

Excellence is no coincidence
Date:
My wife, myself, and 50 of our guests from around the world stayed at Panwa Beach Resort from Dec 23nd to Jan 2nd 2012, celebrating Christmas (25th), Our Bachelor/Bachelorette (27th), Our Wedding...

4/5

Very Good

Excellent family relax away from it all
Date:
We stayed in Panwa beach from 27th Nov to 7th Dec (10 days) with my fiancee and his parents and sister (all adults 25, 26, 47, 50, 21) After about 20 hours of getting there first impression was very...               

5/5

Excellent

Panwa Beach Resort - Excellent Service
Date:
An ideal beach getaway in Chalong Bay...away from the business of the city, Panwa offers excellent customer service, friendly staff and overall a great stay. I would definitely go back to Panwa. For...  

5/5

Excellent

The perfect place for individual travellers !
Date:
Travellers who appreciate international quality and good individual service will love this place.This is my 6th trip to Phuket of which I have stayed 4 times at the Panwa Beach Resort. I normally...

1/5

Terrible

Terrible service
Date:
We had prebooked and prepaid 6 nights at Panwa Beach Resort but only stayed for one after the terrible service we encountered at the front desk. Even before we arrived alarm bells rang. We were...

1/5

Terrible

Warning: Possible Credit Card Fraud
Date:
Our biggest area of concern, which is unsubstantiated, is of potential credit card fraud. Within a day after giving our credit card to the hotel to secure any extra costs, there was an attempt of...

4/5

Very Good

4 Days
Date:
I'm from Malaysia. Stayed here with my wife from 22 nov - 25 nov 2012. Beautiful and lovely hotel. All the staff here are 'super' friendly and very2 helpful. Have a nice pool and private beach. We...

4/5

Very Good

What a gem!
Date:
My wife and I stayed at this hotel from the 26th of October for 6 nights. What a gem. The staff were friendly and helpful. The rooms were well maintained, the bedding clean and everything was...

4/5

Very Good

A week in paradise...
Date:
Enjoyed great stay at Panwa. To summarise... chilled out vibe, great swimming pool, private beach, clean rooms and excellent staff. The hotel serves good food but can be a little pricey compared to... 

5/5

Excellent

Wonderful and amazing trip.
Date:
Had wonderful experience staying at Panwa beach resort. The room was cozy, the gardens are well maintained and the service was Awsome. Had great time staying for three days. Restaurant served very...

4/5

Very Good

Beautiful spot - lovely people
Date:
We stayed at the Panwa Beach Resort in May, 2012 in a Deluxe sea view room for 11 nights. What a great find! The staff are very friendly and helpful. Smiles all round, anytime of the day or night....

4/5

Very Good

"Simply the best".
Date:
From the helpful and smiling staffs, huge and clean room to the beautiful pool and scenery, I can't say anything more but two thumbs up! The best place to unwind and relax in this windy place,...      

5/5

Excellent

excellent for honeymoon
Date:
Very peaceful, clean and cozy hotel. If you're looking for a romantic and quiet hotel, I strongly recommend it. Its only disadvantage is that it's far away from other hotels and entertainment. We once...

5/5

Excellent

A great value first class resort
Date:
We have just spent 6 days at the P.B.R .The hotel is the perfect place for unwinding and relaxation with a fab pool , spa and the beach right on the doorstep . The staff were lovely , friendly and...

4/5

Very Good

GREAT!
Date:
We have just returned from Phuket. Arriving in the dark with a self drive from the airport we couldn't find the hotel which is a little out of the way down a side road. Luckily I had their number and...

5/5

Excellent

The most wonderful place one can imagine!!
Date:
I have stayed at this Hotel 3 times- last time in April 2012. And even the hotel was excellent in the past ( which is the reason why I returned) this time it was even better. The location is excellent...

4/5

Very Good

The best hotel!!
Date:
This was the best hotel we lived in on ouer 3 week stay in Phukett islands. The peopele in how worked ther did a werry good worke, the hotel had the best service. The hotel private beach was exelent...           

1/5

Terrible

The Worst Hotel in Cape Panwa - Dirty, Rude Staff and OverCharging
Date:
Hi I had booked to stay in this hotel the duration of my 2 week stay but after 2 days I checked out. These are the reasons why:- 1) The room was dirty, not cleaned daily and towels and...

4/5

Very Good

Perfect place for a relaxing beach holiday
Date:
We have just came from a very relaxing 7 night stay at this lovely hotel. Initially I was apprehensive about this hotel as some of the reviews on trip advisor were very poor. The first night we got...

5/5

Excellent

A little Oasis
Date:
This is a fantastic hotel, beautiful quite beach overlooking Friendship bay, just a few feet from a lovely little bar to sit a enjoy some lovely food and drink and watch the sun set, we found the last...   

5/5

Excellent

A gem on a golden beach.
Date:
We have just returned from a fantastic 25 night stay at this beautiful boutique hotel whose staff went out of their way to make sure everything was perfect for us. Thank you all. This hotel is...

5/5

Excellent

Its heaven on earth
Date:
during my recent stay at novotel phuket, i was amazed to see the hospitality and careness of each and every staff member, they pamper you like and king, otherwise also amazing propertty with an...

5/5

Excellent

Little private paradize
Date:
My grown-up daughter and I just returned from the hotel on January 28th. Now we are dreaming of going back to the same place next July! From the fourth floor one can see the magnificent view of the...

1/5

Terrible

Bad location & service
Date:
Booked this hotel online for a 2 night stat before we moved on to Kata Noi beach. The staff were extremely unhelpful and bordering on rude. Room was ok, but for an ocean view room we had to climb over...

3/5

Average

Not Outstanding, But Not Bad
Date:
Booked the hotel with another online website. when i came across the tripadvisor reviews which ranked it 7 out of 7 of the hotels in panwa, I have to say I was concerned. First of, lets start by...

3/5

Average

Classic Surprise!
Date:
We arrived in the hotel yesterday to find out its a 20 minute drive to Phuket town and a 45 minute drive to Patong Beach. The hotel staff is quick to call you a taxi for 400 baht when 50 metres up you...

4/5

Very Good

Good for travellers with infant
Date:
I travelled to Phuket for the first time with my 7months old infant. A bit worried initially but eventually it turn out to be a gud place for holiday for us. The hotel staffs are friendly but no doubt...

3/5

Average

Not up to 4 star hotel
Date:
I know Novotel is ranked as 4 star in Accor Group (Sofitel is 5 star), but this Novotel Panwa cant reach the standard. Or maybe I came in the low season (September) so the management reduced the staff...

3/5

Average

Very disappointed. lovely location but not for swimming in the sea.
Date:
loved the location. 3 nights. A lot of coral in the water so watch your feet! swims possible from 9-11 am when the tide is in. After that its difficult with coral/stones etc. The place was run down...

4/5

Very Good

good decoration and quiet location
Date:
a bit far from bars and restaurants, but nice and peaceful when the is the low tide the beach is quite ugly and not sand but muddy/sandy bay... nicely decorated and along the beach there are some...

3/5

Average

Good clean visit
Date:
The service and people were absolutely perfect and what made this a wonderful place to stay. I was unaware that our ocean view room would require us to climb 72 stairs as there was no lift. My...

4/5

Very Good

Great out of the way location
Date:
We stayed at this hotel for three nights because we are linked to the Accor Vacation Club and wanted to see a different part of Phuket. We were a little worried re the comments on Trip Advisor. ...

4/5

Very Good

Fond memories
Date:
We were extremely happy with the hotel. Staff were very obliging and facilities were excellent with great service. Food was good and the views overlooking the bay and islands were beautiful with a...

4/5

Very Good

Pleasant and Quiet Hotel but a little isolated
Date:
The hotel only has 70 or so rooms and has quite a cozy feel built around a lovely pool. The beach in front is not up to much...compared to an ocean beach like Naiharn. The food at the hotel is...

2/5

Poor

I would rather kiss a King Cobra...
Date:
Right where do I start? I don’t usually like giving negative comments about hotels but I would like sharing my experiences with you as I don’t want anyone to experience the same. Arrival on Friday...

5/5

Excellent

Nice and quiet place to escape
Date:
Great location -perfect relaxation!! Have everyday massage on the beach and eat Fresh seafood at the next door cafe :)

4/5

Very Good

...
Date:
Nice hotel, a bit oldish though. The staff is very professional and friendly. Location wise, good for relaxation and beach, a bit far from the city and Phuket main attractions. ... ... ... ... ......

4/5

Very Good

A weekend getaway
Date:
Location of the hotel was good as my wife and I were looking for a place in Phuket that is quiet, away from the hussle and bussle and very affordable. We were pleased with the service as they are very...

3/5

Average

a place to relax not to eat
Date:
superb quiet location on the beach away from the tourist strip for a relaxing break. Involves extended travel from airport and to and fro other tourist venues. Hotel well designed for the location....

4/5

Very Good

Make sure about your pick up when using the shuttle bus.
Date:
Booked a return trip on the shuttle bus to the night market,driver said I pick you up here 7.30,Arrived at the same spot at 7pm,still waiting at 7.45,ended up getting taxi back.Next night went to...

5/5

Excellent

Pleasantly surprised
Date:
We had selected this hotel inspite of looking at mixed reviews about indifferent staff. We were, however, pleasantly surprised. All membersof the hotel staff were extremely caring and polite. The...

5/5

Excellent

Phuket Quiet Retreat
Date:
Great location for a honeymoon couple with enough to do around the area and really not that far from anything for the adventurous on a Motorised Bike. We hired these from the Beach Massage Hire place...

3/5

Average

Very Quiet Hotel
Date:
Stayed 3 nites at this hotel with my wife during our first trip to Phuket. Just like other comments, the hotel is far away from Phuket's most crowded area-Patong but we decided to pick this hotel...

1/5

Terrible

Hotel fine but Unhappy service
Date:
We also booked this hotel by mistake instead of the Novotel in near Patong. we were under the impression this was only 8Km from Patong so could escape the exciting nightlife and retreat to the nearby...

4/5

Very Good

our phuket holiday
Date:
the beach area was beautiful, uncrowded, the sea was calm, since it was a cove like area. the service and food excellent. Far from Patong beach where the restaurants, shops and night life is, but with...

2/5

Poor

Great resort - weak service
Date:
The Novotel is a lovely boutique resort with only 75 rooms set in lush gardens beside a kilometre of rolling golden sand beach. We stayed twice, occupying two different connecting rooms (garden view...

2/5

Poor

Not impressed
Date:
We stayed 3 days at this establishment. We had 3 rooms all on the same floor advertised as having beach views, one actually had an unobstructed veiw to the beach. The Thai staff were lovely, but their...

4/5

Very Good

Quiet stay in Phuket
Date:
We inadvertantly booked this hotel thinking that we had booked the Novotel in Patong. What a pleasant surprise! Due to it's more remote location, this resort is peaceful and quiet. Located right on...

5/5

Excellent

Nice hideaway at a fair price
Date:
Moved from Patong to Panwa because we had friends staying there and our daughters like to play together,as my hotel in Patong was so so and I had to drive 40 minutes everyday we moved tn Novotel for...

4/5

Very Good

Great Stay away from the action
Date:
Great Hotel to stay at and with an excellent small beach with warm waters and good eating and drinking options near by. Swimming pool was great, nice and warm, Happy hour was 5pm to 7pm. The Beach...

4/5

Very Good

Christmas Holidays Novotel Panwa Beach Phuket
Date:
It was a very good stay. The staff is very kind and always willing to help (organising deckchairs etc.). The clean and beautiful beach is directly accessable. The events were always under different...

4/5

Very Good

Relaxing stay away from the maddening crowds of Phuket
Date:
My husband and I had a lovely room here and friends stayed in another (twin.) Both were very clean and air con was good. The horizon pool was lovely and beach close by. Safe enough to take a...   

4/5

Very Good

Mercure Panwa by the Beach
Date:
Phuket welcomes us with heavy rain, then I and wife arrived at 8 pm in the evening of 11th November 2010, beautiful receptionist lady served our check-in effectively, they provided us welcome drinks...

4/5

Very Good

Value for money
Date:
Beautiful resorts will all facilities for holidays with family; bit away from the crowded areas of patong giving you 100% relaxation of mind and soul.A perfect destination to visit with family with...

2/5

Poor

Horrible location - In the middle of no where
Date:
We stayed at Novotel Panwa resort last month and we had a very bad experience. We thought that we had booked Novotel Patong but by mistake we booked Novotel panwa so this came as a surprise. We...

4/5

Very Good

Ideallic tropical getaway
Date:
We deliberately chose to be away from the hustle and bustle of Patong, as this was simply the 1st of 3 cities we visited on our holiday. The quiet, serene and gorgeous beach views from the...

4/5

Very Good

Quiet, relax small resort
Date:
I stayed two nights in this hotel. There is almost nothing around the hotel. Don't expect to get you supplies, like water, soda, chips, cup noodles, as there is no convenient store around. Hotel...          

3/5

Average

Beautiful beach scenery, attractive grounds - but European resort
Date:
We went here because a friend was getting married and the guests were staying in the 4 hotels/apartments on this beach. The positives: - beach and tropical scenery - could see Big Buddha on hill...

5/5

Excellent

This is the place where I have looked for!!
Date:
Hi~ Novotel!! This is the place for a real relaxing and chilling. But if you are looking for a place for party and shopping. It is not recommendable. My purpose was just get away from everything and...

5/5

Excellent

Pearl in Thailand
Date:
When we arrivied there, I couldn't believe how beautiful it looks. It is a bit far from the main beaches and parts of Pukhet that attract most of the tourists, but this resort is a place where you...

1/5

Terrible

nightmare at panwa (lest we forget)
Date:
Arranged pick up at 17.10 hours,arrived and there was nobody there.Somehow they misunderstood it for a 7.10 pm pick up. Booked a seaview room,nothing wrong exept we had to get there by...

3/5

Average

Far from everything
Date:
We stayed a couple of days at this hotel, the rooms were pretty fine, spacious and comfortable. The issue with this hotel is it's location. It takes 1 hour to get to patong beach. The only thing that...

3/5

Average

OK hotel - could improve a bit
Date:
We stayed here for 5 nights in mid December. The hotel itself is a little "tired", not really Novotel standard at the moment but that will be rectified once the new section across the road is...

2/5

Poor

Do not recommend for family with young kids....
Date:
Stayed there for 3 nights with my husband and 2 kids age 1 and 8. The hotel is in the middle of nowhere. Be prepared to pay between 700-800 batt for your taxi from the airport and once you are there...

4/5

Very Good

Nice and quite resort, but beware of the sandfleas!
Date:
I liked this hotel and we choosed it just beacause it was pretty close to the airport and still in a "isolated" spot. The service was great and the girls in the SPA were magnificent! I took one... 

1/5

Terrible

NO hot water, No air conditioning and No service
Date:
Stayed for 5 nights in June, hotel only have about 25 guests. The hotel offered a variety of services including in room breakfast but never turned up when we ordered it. Made query and got told its...

1/5

Terrible

Dont stay Here- Shithouse
Date:
We stayed at Novotel Panwa in June During our stay there was a maximum 20 guests in the hotel. You would think that this would increase the level of service, but sadly not.. I found many things...

2/5

Poor

Very small, crowded and absolutely far from anywhere
Date:
Be prepared to pay for taxi fares both way up to 1200 baht or more if you plan to leave this tiny resort that is mediocre by any standards. Of course, needless to say in all thai standard, service...

2/5

Poor

Middle of nowhere
Date:
We stayed in this hotel however did not realise how far this hotel is from anywhere else. Do not stay here for night life, however for lounging around a pool it isnt bad. One major drawback of the...

3/5

Average

Great for Families, and people who wish to be secluded...
Date:
This Resort was very lovely... Their were a few let downs, to begin with... Firstly when I checked and was being taken to my room, it was not ready yet... it was still being cleaned?... Secondly...

3/5

Average

Away from the crowds
Date:
We had a nice time at the Novotel. Our room was a garden view, although we had a lovely view of the sea and could sit on our balcony and watch the sunset. The room was a decent size and the bed was...

5/5

Excellent

Family spirit
Date:
Before the crowd of December, with my husband we decided to have a long week end break in Phuket. Traveling with two children is not easy to entertain them; so following one of my close friend advice...

2/5

Poor

Isolation
Date:
This hotel is located Kilometres away from any restaurants, bars, hotels, shops etc. The staff refused to order a taxi for us to go 10 kms away to a restaurant and stated we had to use...

2/5

Poor

Nice rooms but bad service
Date:
In July 2008 I stayed 2 nights in the Novotel Panwa in Phuket and I was shocked about the service there. I have been there already two years ago and there the service was good and the food was tasty...