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Royal Phuket City Reviews

   

Royal Phuket City
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Reviews of Royal Phuket City

56

Hotel
Reviews

Hotel Reviews

Read all 56 reviews and thoughts (average: 3.14 out of 5) on the Royal Phuket City before you book online.

4/5    Score based on 56 reviews

5/5 =
Excellent
5%
4/5 =
Very Good
39%
3/5 =
Average
32%
2/5 =
Poor
11%
1/5 =
Terrible
13%
3/5

Average

Great gym. Clean rooms.
Date:
The location is good, the rooms are clean, and the gym is full-service. The hotel lobby was well-decorated. There seemed to be some fun entertainment down there. The cafe and the spa were both...

4/5

Very Good

Nice and clean
Date:
Booked this hotel for 3 nights while staying in Phuket town before heading to the beach zone. Its nice and clean with a walking distance to Phuket old town and museums and restaurants. Bad thing is no...

4/5

Very Good

Great hotel, great staff
Date:
We stayed in this hotel when we wanted to experience Phuket Vegetarian Festival 2012. From the Airport, the bus travelled through windy roads and suburban areas. When we were near to Central...   

2/5

Poor

Avoid unless desperate
Date:
My wife and I spent the first night of our honeymoon here. Fortunately, we were only here for 1 night as it was purely somewhere to sleep for the night after arriving in Thailand that evening before...

4/5

Very Good

Worth the Price but not the STARS!!!
Date:
I stayed there for the night of 4th August only as I was transferring to Phi Phi Island next morning. The staff is very helpful and polite and my check in was swift. The hotel is graded as "4... 

3/5

Average

No hot water and rude front office
Date:
The front desk was full of unhappy and annoyed staffs. It seems every customer are interrupting their free time. Upon checking in the reception called the maid to ask if a room is ready for guest....

2/5

Poor

Rude Staff / Poor English & no effort to help
Date:
My girlfriend and I stayed 3 nights in July 2012 and found that the level of customer service and consideration by anyone at the staff desk was very poor. Whilst we made every effort to communicate in... 

1/5

Terrible

Rude staff. Female travellers stay away.
Date:
Due to last minute change to itinerary, my friend and I needed to stay three days in Phuket, and chose the Royal Phuket City Hotel because of it's locality and the fancy website. It was apparent to...

3/5

Average

ok hotel
Date:
The room I got smelled musty. Bed and toilet was clean. Food was ok. We had an advance but were still made to wait for 1 hours before we could get our rooms as they claimed that the rooms alloted to...

2/5

Poor

Probably our last stay here
Date:
Phuket is our second home; we lived here for 6 years and return once or twice each year. A stay in Town is more convenient for our needs than a Beach destination and, over the years, RPC has become...

3/5

Average

Good location but management is slipping
Date:
This is a large, characterless city center hotel with well sized rooms but it needs to improve it's housekeeping. It claims to be "smoke-free" but they are clearly not enforcing this. I had to try...

4/5

Very Good

GOOD FOR PHUKET TOWN
Date:
we stayed here for two nights why we sorted out our next travels our price included breakfast great breakfast amazing gym and good swimming pool

4/5

Very Good

Good location , room needs renovation ASAP.
Date:
I stayed there since last March while I was traveling with my Dad and Mom. I chose here to be our first night accom. Hotel's location is superb. My aim for first night was all about Phuet ity and...

1/5

Terrible

Ghastly, depressing, revolting and totally misleading
Date:
I simply cannot believe that a brand like Virgin Airlines would ever want any one of their customers, (let alone their poor staff), to be housed at this bug-riddled piece of guano. And now, suffering...

1/5

Terrible

BEDBUGS!!
Date:
We booked into this Hotel without cking the reviews, a mistake I don't usually make. We landed here with all our bags, hot and sweaty. We dropped our bags and headed for the pool. Luckily we...

5/5

Excellent

great staff, great food
Date:
they gave us a free upgrade to a business room out of the goodness of their hearts. the food in bar 152 is gorgeous!! our room was brilliant with a good selection of tv programmes. the area is not...

2/5

Poor

Do not stay here if you have any sort of dietary requirements or want staff that are able to communicate with you!
Date:
We had to stay at this hotel when Virgin delayed our flights for 3 days (Yes that's right, three days!) and we couldn't have had a worse experience! I will admit that Virgin was also to blame for our...

4/5

Very Good

Very relaxing
Date:
Two of us stayed here for 5 days as part of a trip in different locations across Phuket, and it was our most enjoyable and relaxing hotel and location. While the hotel is showing a little age...  

3/5

Average

Meh
Date:
When we booked this hotel we didn't realize that we booked in a place where there is not a lot to do. The staff here are nice and the rooms are clean but very average. The bathrooms leave a lot to be...

1/5

Terrible

Anywhere but there!
Date:
We had to stay at this hotel due to a flight disrupt, it could not have got any worse after staying two night in this hotel. The rooms were dirty, old and poorly maintained. Our bath had a hole in...

3/5

Average

Bland and unfriendly
Date:
Unfriendly staff and a broken safe that staff spent two hours trying to open whilst we wanted to sleep, didn't make for a good stay. Grubby decor and unpleasant smell of cooking didn't enamour us to...

1/5

Terrible

Stink. Dirty. Bugs everywhere
Date:
Outside you can see a norma hotel...inside everything smell andis dirty. When you entry in the room the smell is disgusting, the carpet is white marked. When we opened the bd we found 2bed bugs and...

4/5

Very Good

ROYAL CITY HOTEL PHUKET THAILAND
Date:
I stayed at this hotel 15 years ago, only to return last week for a 9 night stay. Much of the hotel had changed. Meals in Cafe 154 were excellent and the hotel had very pleasant staff, who spoke more...

4/5

Very Good

Nice comfortable stay
Date:
We chose this hotel as it is near to the phuket bus terminal. We arrived after a long travel in the late afternoon and check-in was fast and easy. The rooms are clean and have all the standard...     

4/5

Very Good

A comfortable but characterless hotel if you want/need to stay in Phuket city.
Date:
This is a large, somewhat characterless city center hotel located close to the old part of Phuket City. The rooms are large, clean and very well equipped. There is an outside pool which is quite large...

3/5

Average

The view is great, rooms and service so so.
Date:
The only thing is hotel had going to for itself is the views. All the rooms are between the 4th and the 18th floor. You have the best view in the city. There is only one other hotel that offers...  

1/5

Terrible

Dirty room and unfriendly staff
Date:
Hopefully, we booked only one night there. Room was dirty with cockroaches and bathroom was not clean. Staff was unfriendly, we did not print the booking for the night and the staff asked us to pay...

4/5

Very Good

A Very Nice Hotel
Date:
I stayed 2 nights in this hotel and it was very nice. The staff is awesome and helpful, and very friendly. The make you feel very welcome. The room was large and nice. The bed was VERY comfortable and...  

4/5

Very Good

ok...not great...but nice
Date:
we stayed in the hotel for a night...from where we'd come from it was nice to step into this hotel. the room was a bit plain but it was clean and tidy...no smells...it was good. the breakfast buffet...

3/5

Average

Average Hotel
Date:
Clean and reasonably priced hotel in the centre of Phuket with averge food. Probably best to eat out as plenty of restaurants locally. Good car parking available. Bathroom in the room dirty generally,...

3/5

Average

Need Update
Date:
Hello, Room was not in a good condition for 2200 B. Planed to stay two night s reduce tod one.

3/5

Average

Just average
Date:
We booked this hotel just for one night as the last boat to Phi Phi had already left. It was near the pier, so it was convenient. The room was very large and clean, on the 11th floor and with a nice...

3/5

Average

Ordinary - possibly 3 star??
Date:
Very impressive from the outside although its in a questionable part of town. The room itself was cleanish but dated. The view out the window looked like a ghetto. Lukewarm water in the shower....

4/5

Very Good

Good value for money!
Date:
We stayed for one night before leaving for Phi Phi. Nice hotel with good location. We would stay there again.

5/5

Excellent

High Price, High LIfe
Date:
I was on the 15th floor. I stayed 4 days by mistake of missing my flight. My room was nice. (BUT on the main street side, rain came through the cracks during a servere rainstorm. It soaked the rug. ...

1/5

Terrible

Overpriced Old and fair food.
Date:
It looks great from the outside. Plenty of Staff. For the money it's a 1 star. You can do better with a smaller local hotel. Three quick things that shows they are cutting corners. 1)The rooms...

2/5

Poor

Roaches in rooms
Date:
We were so dissapointed since we were told by the cab this was a very good hotel, we were exhausted from our trip from cambodia and when we got to room which was the basic for $ 94 dollars a night we...

5/5

Excellent

Excellent hotel in great location
Date:
This is a first class hotel with excellent amenities, friendly service and great location. Spent three days there recently during the 'vegetarian' festival and the hotel was full, with no impact on...

4/5

Very Good

So friendly Hotel
Date:
We Stayed for 4 nights...All the staffs so friendly and helpful. The Comfortable Hotel for our family and friends. We will Stay there again.

4/5

Very Good

Great place to stay.
Date:
Has the seem of a enterprise hotel but then then afresh Phuket Town is not a usual tourist location - we only stayed after ferry back from Phi phi to delay for our air travel in the morning. We...

4/5

Very Good

Best hotel in Phuket City
Date:
I've been visiting Phuket on business for more than 10 years and have tried most of the hotels. The Royal Phuket City is the one I keep returning to. My stays at the hotel have ranged in length from a...

3/5

Average

City hotel with no frills
Date:
Nice hotel with OK breakfast. All toiletries supplied. Difficult to get across in English even at the desk.Could be taken for rides which are hardly worth seeing on this count of not comprehending.

4/5

Very Good

great hotel
Date:
We stayed at the royal for a night and caught the ferry the next morning to ko phi phi. We arrived at 9.30pm at night with the taxi only taking 25 mins inside of 45 mins we had a really fast taxi... 

3/5

Average

Typical big city hotel.
Date:
Went with my school taking the school football team to a tournament, the hotel is typical of a city hotel nice, clean but lacks character that many hotels in Thailand have. The food was very good,...

3/5

Average

Ok hotel for stopover en route to islands
Date:
The Royal Phuket was a so-so hotel en route to the islands. My brother & I (both mid-20s) would have preferred to head to straight to Phi Phi island but the ferries only run 1-2xs earlier in the day...

4/5

Very Good

Amazing food and nice restaurant
Date:
I went royal hotel in a big party,I think this palace have 啊excelent restaurant,every good service。and amazing hall。

4/5

Very Good

Fine for an over night stay
Date:
We stayed here for one night after flying into Phuket & waiting for the ferry to Koh Phi Phi the next morning. It was very comfortable & clean which is all we were asking for. It is situated about 40...  

4/5

Very Good

Nice
Date:
My partner and I stayed here for 1 night so we could catch the early ferry to Koh Lanta the following morning. Although i hate the word 'nice' to describe things it's actually what it was! I was...

4/5

Very Good

Pretty Decent Hotel
Date:
This is an ideal place for a family who wanted to visit Phuket as this is centrally located in Phuket Town. Extremely friendly, professional and very courteous staff. It’s a quite place and very...

3/5

Average

Pretty underwhelming
Date:
Agree with a lot of the reviews already posted that the hotel is getting tired and despite the facade is pretty unremarkable. Service wasn't particularly great, restaurant seemed wildly overpriced...

3/5

Average

Getting very tired
Date:
I agree with everything the previous reviewer said. We too chose this hotel because needed a place to stay in Phuket because we arrivced too late for the ferry to Phi Phi, and chose one in Phuket... 

2/5

Poor

Hotel like the town
Date:
Like many people we were just stopping over between Ko Lanta and Bangkok. Despite having pre-paid by credit card, the desk staff wanted to not only take an imprint of my card (OK) but to sign it...

3/5

Average

Bog standard business hotel
Date:
Booked through global Online reservations - Phuket based, highly recommend. We needed a place to stay in Phuket because we arrivced too late for the ferry to Phi Phi, so we weren't too bothered about...

4/5

Very Good

Cheap and Good
Date:
I was on few business trips to phuket and found that Royal Phuket City was cheap and good. Wifi internet access is available in the hotel but only available at 14th level and above. Please get a room...

4/5

Very Good

Fine
Date:
Has the feel of a business hotel but then then again Phuket Town is not a typical tourist spot - we only stayed after ferry back from phi phi to wait for our flight in the morning. Having said we...

3/5

Average

Pretty average behind a stunning facade
Date:
+ Rooms were large - the shower leaked - we got charged for room items that we didn't take - the hair dryer was broken - the White Palm restaurant in the hotel was fairly terrible as the waiters spoke...