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Sugar Marina Resort - Art - Karon Beach Reviews

   

Sugar Marina Resort - Art - Karon Beach (prev Sugar Palm Karon)
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Reviews of Sugar Marina Resort - Art - Karon Beach

74

Hotel
Reviews

Hotel Reviews

Read all 74 reviews and thoughts (average: 3.65 out of 5) on the Sugar Marina Resort - Art - Karon Beach before you book online.

4/5    Score based on 74 reviews

5/5 =
Excellent
27%
4/5 =
Very Good
39%
3/5 =
Average
15%
2/5 =
Poor
9%
1/5 =
Terrible
9%
1/5

Terrible

Total disappointment
Date:
We stayed in Sugar Palm Karon on a top floor for the first time as it was recommended to us. We had to change the room once as the other guests were so inadequately loud as they were making unbearable...

3/5

Average

Close to Beach but unhelpful staff
Date:
We booked this hotel via a groupon deal in Australia and by all accounts it was a fantastic deal when we compared to other hotels at this time of year. The room itself was very clean and nicely...

4/5

Very Good

Close to the beach, shopping area and restaurants.
Date:
The hotel is 5 minutes walk from the beach, shops and restaurants. Plenty of parking spaces. We had a pool facing room on the second floor (Level 2) and we are glad because we wanted some couple...

3/5

Average

Normal hotel
Date:
Sugar palm karon is e nice place to stay, nothing special but if you have a good deal than is it ok. Rooms are clean and the pool acces rooms are nice, near the beachat 5 minutes walk. Staff are ok...

2/5

Poor

Poorly maintained
Date:
This hotel is in need of a makeover, it has been poorly maintained. The bathroom had mould around it, the room smelt of mould. The breakfast was not great, we had cats jumping up on chairs. The...

5/5

Excellent

Great place
Date:
Anyone who thinks they can spend so little and stay is in palace is simply dreaming. This place was great. A little rougher than a four or five star resort, but by no means a dive. The fridge was well...

2/5

Poor

False advertising
Date:
The pictures for the hotel do not match reality. The hotel was very run down and poorly maintained. Tiles were coming off the pool, steel was rusting, bathrooms mouldy, tv reception was on and off for...

5/5

Excellent

wow... nice place...
Date:
I stayed here for 4 days (Pool access from room). Had a very nice experience 1. Very near to Karon beach (2 mins from Hotel). Its not crowded like other beaches 2. Pool access from room was... 

4/5

Very Good

great place...
Date:
Date: 29/09 - 02/10/2012 Room: Deluxe Pool Access with Breakfast Agent: Agoda (Singapore $199) From phuket international airport, it cost us 600baht to karon, the cheapest. The taxi we took was...

5/5

Excellent

Go for the pool access
Date:
Stayed at Sugar Palm 4 nights, room was great plenty of room. If staying it's worth booking the pool access room excellent. Very friendly staff nothing is a bother. Mini bar is free topped up daily...

4/5

Very Good

my recent stay
Date:
stayed 4 days 3 nights here with friends and family. had a superb time, booked a pool access room, the rooms were huge and fantastic no complaints at all . the room has a smart tv whereby we can surf...       

5/5

Excellent

No hassles
Date:
Stayed here for 9 nights in June 2012. Great value for money. Staff always smiling and helpful. Booked online and didn't organize a late checkout, spoke to the manager and she gave us another room to...

5/5

Excellent

Perfect hosts
Date:
We arrived at this beautiful hotel a little early as we had driven down from Patong Beach. When we arrived our room wasn't ready, however we were made to feel very welcome, we were given a welcome...

4/5

Very Good

Great hotel very close to the Karon beach
Date:
We were pleasently surprised when we arrived at the hotel. The rooms are well sized and the ones on the beach side have a really nice view over the garden/pool. Clean, well located, nicely decorated,...

3/5

Average

nice hotel
Date:
this hotel was pleasant,clean and in a good location in Karon. The service, and breakfast was all fine. Fine for the price, but i wasnt overly fussed in Karon. Bit too quiet for me and the beach...

4/5

Very Good

Phuket
Date:
Sugar Palm Resort was fabulous. Great service, clean and close to everything and only a short taxi ride to Patong at reasonable price. We had a fabulous time all round and plan on going back.

5/5

Excellent

Free beer!
Date:
If you are going to stay near Karon Beach (which is infamous for its riptides during the low season), you could do a lot worse than staying here. The rooms are of respectable size. Wifi is free...

3/5

Average

Pool access
Date:
Pool access is very fun. From balcony you can dip into water. Breakfast is decent. Room WiFi was extremely slow so had to use lobby one. Can book tours via tour opperator and reasonable price. ...

4/5

Very Good

A convenient, cheaper location and Karon beach was so much CLEANER & NICER than Patong.
Date:
We have a group of 10 people stayed on June 2012, booked 4 rooms with Pool Access, paid S$87/nite (2106Bath). Staff was polite, room & tiolet are very clean, we had a comfy king size bed, every room...           

3/5

Average

Pool Access was better than expected
Date:
I specifically booked another room after reading negative comments about the pool access rooms. On arrival we got upgraded, and I wasnt sure about it at first, but we were only there for pre and post...

2/5

Poor

Photos and marketing are misleading
Date:
Booked this hotel through hotels.com after Looking at the pictures and reviews we thought it was a safe bet. Upon arrival I had thought that we were at the wrong hotel as it didn't look like the...  

4/5

Very Good

Excellent value, true photo representation
Date:
The pool access room was everything we expected for the money we got it at...about USD60 per night after online booking discounts.

4/5

Very Good

Good location, clean.
Date:
We stayed for 2 nights at Sugar Palm. Great location, really close to Karon beach, lots of restaurants and shops. The rooms were really clean, with nice bathrooms and a big bath. Big swimming pool but...

4/5

Very Good

Budget
Date:
Great hotel, for a quick visit, we stayed a few nights passing through. Great location, rooms clean and comfy. Breaks was fantastic one of the best I have had in Thailand. Over the past 10 years,...

4/5

Very Good

Great quiet location
Date:
I had booked Malai House, but as it was the low season I was upgraded to Sugar Palm Resort instead - room was big as was the bathroom. Rooms were clean, in-room safe & free wi-fi (although very...

2/5

Poor

RUDE STAFF
Date:
We arrived at the hotel and paid for the pool access room, which we had booked online 5 weeks prior to our arrival and were then told that the room was not available so we would have to stay in a...

5/5

Excellent

Excellent
Date:
The hotel was almost new when we went a few years ago, the staff were extremely friendly, the resort was trendy and modern, the rooms were great, the pool was lovely all round a great resort.

3/5

Average

Cheap and nothing more
Date:
This hotel is quite new, built in February 2008. Overall hotel rating corresponds to the declared and has good value for money. Note drawbacks: quite noisy as the night from the street (next to the...

4/5

Very Good

nice hotel at unexpensive budget
Date:
After spending 10 nights in Malai House,i wanted to try Sugar Palm too,passing 13 nights there. actually the two resorts are well connected and some amenities are in common,like swimming pool and a...

1/5

Terrible

Funny for all the wrong reasons!
Date:
We stayed at Sugar Palm resort a while ago when it was almost brand new, however judging by a lot of the recent reviews, not a lot has changed. To put it simply - this place is probably the most...

4/5

Very Good

Good hotel, Great location with budgeted price!
Date:
On our first day, the bus driver sent us to the wrong property Sugar Palm Kata and the concierge was really unhelpful and asked my boyfriend to wait outside of the hotel. It was late at night and we...

5/5

Excellent

Great place to stay.
Date:
Firstly we were really impressed with the Apple Mini Mac in our room, you can use itunes and search the internet on the TV. The rooms were clean and fairly modern for the price. However, the tiling...

4/5

Very Good

easy , simple , and modern
Date:
first time visit phuket , need some place private and easy to go to the beach for rest , real rest no any activities , this place support me . nice room and nice location.   

4/5

Very Good

A perfect choice of budget stay
Date:
The hotel is much better than I expected. Not to mention its proximity to Karon beach and the restaurants along the road, the hotel room is bigger than I expected. The room is cozy and clean,...

5/5

Excellent

affordable, clean, spacious rooms
Date:
very happy with sugar palm karon, we stayed a week there and could not at all find a fault, our first room the aircon was not working so we were moved straight away, mini bar is similiar pricing to...

5/5

Excellent

Wonderful place to stay in and rest!
Date:
We loved our gateway to Phuket specially because of this cozy little resort which is not so little yet the perfect amount to make you feel warm and at ease! They have all the facilities that you need...

5/5

Excellent

clean and large room - great value for money
Date:
If u want a 5-star hotel or a European 4-star hotel, this is not. This is a very good 3 star hotel - large clean room. The bathroom is larger than the one i got at home. The bed is large and...

4/5

Very Good

away from the madding crowds
Date:
Stayed here for 5 days while traveling round Thailand.Found a block style hotel,superbly clean with a great long pool and abt a 2 min walk to a Karon beach which is superb.Few people compared to the...

1/5

Terrible

Bland & Unfriendly
Date:
Well for the money the room cost I didn't even have a balcony! I refused to pay nearly £200 for 2 for a very poor breakfast. The hotel is run to make money from people not care about customer service...

4/5

Very Good

Can Say was good enough
Date:
I like Phuket more than Bangkok and Pattaya for its serene beauty, people are very friendly and nice, I think they love us travelers, I think that's how their economy runs, the hotel has a good spa...

5/5

Excellent

Awesome!!
Date:
Best place to stay!!!... very accessible to beach, shopping, restaurants & other attractions.. rooms are big & tidy... good service & friendly staffs(can speak/understand English). yummy breakfast!!...

4/5

Very Good

Nice hotel
Date:
Had a pool side access room which was large and kept very clean. Great for relaxing on hot days to just be able to slip straight into. Lovely breakfast and quite a good variety. Can be a little...

3/5

Average

Noisy nights and door slammers
Date:
Spent 14 nights at this hotel together with another couple. After the first night we thought we had checked into the "Hotel from Hell". We had pool access rooms on the ground floor - very nice -...

1/5

Terrible

Nightmare.
Date:
I am currently travelling alone throughout Asia. As a single, 26 yr old girl from Australia, I tried to minimise nightmares by booking ahead. I booked this hotel for 6 nights in February 2011. I...

5/5

Excellent

Paradise on Earth
Date:
I really enjoyed staying at this hotel! I was there for 2 weeks and may tell you that the rooms are great, like4 or 5*. It has 3* only because of small territory. It is located very close to the beach...

3/5

Average

Malai House Karon Beach...Nice hotel. We booked the cheapest room
Date:
The hotel has a good fresh feel with helpfull staff. Fast check in and check out. Good taxi service to the airport provided for a reasonable price. Good big pool with plenty of beds. Room had a great...

4/5

Very Good

Great Hotel to stay!
Date:
I stayed in this hotel twice, first time with 1 couple ( total 4) and the second time with 3 other couple ( total 8) Service is consistently good. The Bell Boy even recognized me on my second...

5/5

Excellent

Unbeatable quality for value in central location
Date:
Modern, clean, spacious and central to shopping and a great beach and so reasonably priced. We cannot fault this hotel. We had a high floor pool room and it had nice views and had everything we needed...

4/5

Very Good

Modern, great location, friendly staff
Date:
Just returned from Sugar palm and was there for 5 days. Staff were very friendly and helpful. Breakfast was included in the rate and changed daily with a good variety. Only one block away from the...

5/5

Excellent

Amazing!!
Date:
A realy nice hotel, with a great swiming pool and one block from the beach. People very nice and really helpfull. Karon as a beach or city is very nice, very good restaurants!!

5/5

Excellent

beautiful hotel
Date:
We loved this hotel - we travelled during the monsoon season so only paid £15 per night, and the standard was excellent. There was a huge flat screen, bathroom had a shower and bath, plus there were...

1/5

Terrible

Just Awful
Date:
We stayed here for 3 nights before heading over to Koh Samui. First up the so called welcome, on arrival we were sat at reception and then the receptionist preceded to advise us on what we could not...   

4/5

Very Good

Friendly & helpful Staff
Date:
It is a great little Hotel, clean and well appointed rooms, nice pool area and so close in to the beach. Will definitely return for a longer visit

4/5

Very Good

A nice and cosy hotel
Date:
The hotel restaurant is stylish and in refreshing color. I like it natural because it gives an outdoor feel with no air-con. I can feel the breeze by sitting there for the breakfast. Buffet...      

2/5

Poor

Dont got there
Date:
Organisation and communication of staff members is terrible All rooms have pool view, unfortunatly some of the staff like to have a view of all rooms. One staff member was spotted cleaning the pool...

4/5

Very Good

Sugar Palm Karon
Date:
My wife and me have the accomondation at the Sugar Palm Karon Resort from 29/12 till 14/01/2010. We arrived here from anoter Karon hotel. SO we ust saw the internet prices and then came to the...

1/5

Terrible

Stay Anywhere Else! Never Again
Date:
All staff very rude from the moment we arrived. Beware of the front desk clerk as he is very arrogant and will not let you speak to anyone else to complain. From the air conditioning that is preset...

2/5

Poor

Not adequately maintained
Date:
We stayed here for five nights. During our stay we had heavy rain for about 30 mins on most evenings. The first evening we returned to our hotel to find water leaking between the floor and the wall...

3/5

Average

I stayed 6 nights at Sugar Palm Karon...
Date:
I stayed 6 nights at Sugar Palm Karon. Before I begin, it should be noted that I booked the cheapest room over the internet. The website fave a false impression that all rooms were pool facing and...

4/5

Very Good

From heaven to hell
Date:
HEAVEN The Sugar Palm Karon is a modern and well equipped hotel, close to the beach and away from the bustling main street, so outside noise is not a problem. The breakfast is tremendous and has...

4/5

Very Good

Great Location, Good food
Date:
We stayed in a Pool access room but I wouldnt say that it was value for money. We could have taken any other room (that would have been good value). The morning breakfast is awesome with so many...

4/5

Very Good

Definitely value for money
Date:
This place is good value for money. The location is very strategic - nearby to food, night life and the beach. Rooms are nice, clean and very spacious. We were given a free upgrade to the deluxe pool...

1/5

Terrible

Really unpleasant....
Date:
We arrived late afternoon to find out that they had no booking for us and nothing was received from the Booking Engine. After 20 min a young female staff was able to retrieve our booking, but...

3/5

Average

Good location on Karon Beach, Phuket
Date:
Good, but characterless, hotel in Karon, Phuket. Rooms are roomy and clean.

5/5

Excellent

Very Good Value for Money
Date:
The hotel was great - very close to Karon beach. The room was spacious and had a very nice contemporary-style bathroom. The room service was very good as well as the staff at the reception. All of...

4/5

Very Good

Nice hotel, spacious rooms, great staff services!
Date:
On arrival we were given welcome drinks, which is common in many Asian countries. The check-in service was prompt and we were upgraded to a deluxe suite, which had a balcony view to the swimming...

4/5

Very Good

Good location, great price!
Date:
First impression of this hotel wasn't fantastic. The whole place looked small & there were only 2 staff @ the check-in counter. Then we were told that our pool access room was not ready for the 1st...   

2/5

Poor

...Oh dear oh dear...
Date:
Hmm... I had high hopes for this place. Not delusional hopes as at £35 per night for a Superior Room I wasn't expecting the Ritz. After a very long flight and journey from London we arrived at this...         

4/5

Very Good

We would come back again. defitnetly.
Date:
We had a good start to the hotel. We arrived at 12pm and were directed to our room asap. We had chose the direct pool access room and it was value for money. Room was spacious and toilet was clean....

5/5

Excellent

wish i could stay longer!
Date:
Stayed for 3 nights. Good location, Its located near Karon circle, just a 2min walk to the beach. A couple of family friendly restaurant/pubs right outside the hotel, you can drink there or take-away...

4/5

Very Good

Good Location
Date:
We stayed for three nights before going to Patong. The location is good, easy walk to the beach, bars and restaurants. We had a Pool access room which was a little bit bizarre as you are sat...  

3/5

Average

Could have been worse i suppose....
Date:
We stayed at the SP early february - and were initally a little dissapointed as we had high hopes. We stay in a lot of hotels - around 100 nights per year and the main concern with the SP was the poor...

5/5

Excellent

Beautifull place
Date:
Amazing hotel with all you need for a pleasant stay and relaxating, nice people working for you allways offering help with smile in their face I hope sometime return to spend some more days there!!!

5/5

Excellent

Last Minute Stay
Date:
We booked Sugar Palm Karon at the last minute due to a delayed flight. The price was negotiated with a travel agent at the airport and it was decent. It came with breakfast and that was okay-- limited...